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Columbus, OH
... Communicated with human resource departments, ceo's, employees and agents on difficult issues that arrives from claims being handled wrong, to adding employees to the system. Answered more sixty phone calls a day from clients, human resources dept, ...
- Jul 15
Columbus, OH
... Achieved effectiveness and efficiency metrics, including quality of service, call logging compliance, and performance review metrics. Successfully deescalated customer issues while maintaining empathy. Acted as a customer advocate by researching and ...
- Jul 12
Columbus, OH
... regulations as well as internal policies Answer inquiries for customers calling in regarding their unpaid debt with one call resolutions PENSKE • Columbus, OH Driver November 2020 – August 2023 Provided communication with dispatches and multiple ...
- Jul 11
Powell, OH
... Supervising the team’s personnel on a day-to-day basis, including workload and workflow management, as well as managing the on-call systems engineering schedule. Assist with the execution of testing and exercises Design and govern disaster recovery ...
- Jul 09
Columbus, OH
... • Responsible for initiating and titrating critical drips such as antihypertensive agents, heparin, and sedatives, playing a key role in rapid response and code blue teams. Franklin Woods Nursing and Rehabilitation Centre, Columbus, OH (06/2016 – 03 ...
- Jul 08
Columbus, OH
... Strength Finders – Relator / Responsibility / Arranger / Individualization / Achiever Areas of Expertise Sales Strategic Planning Change Management Risk Management Call Centers Team Leadership Sourcing Business Processes Financial Analysis Metrics ...
- Jul 07
Columbus, OH
... software applications such as Microsoft Office and CS 5 ·Retail–Sales/Management ·Real Estate Sales ·Customer Service/Call Center/Sales EDUCATION ·Master of Science, Education Media Design and Technology July/2011 ·Full Sail University, Winter ...
- Jul 07
Westerville, OH
... with several years of experience in customer service and/or call center environments under diverse industries, including ... inbound/outbound calls from policyholders, insurance agents, and/or shops inquiring about filing insurance claims for ...
- Jul 06
New Albany, OH
... all aspects of their banking needs Was responsible for facilitating the training with new and current employees in the call center Found opportunities to increase sales by cross-selling of bank products to both new and existing members Vault ...
- Jul 05
Columbus, OH
... Chase JP Morgan Bank, Columbus Ohio Customer Service 2013-2014 Handling inbound calls with high call volume from customers regarding mortgage payments. Assist with obtaining information regarding mortgage. Managed calls in a que in a timely manner ...
- Jul 05