Customer Service Art Director
Resume:
BRENDA MCGEE
Cincinnati, Ohio *5239 Telephone: 513-***-**** Cell
513-***-**** Home
Email: ********************@*****.***
QUALIFICATIONS/EXPERIENCE
I am trained in various technology applications with demonstrated success integrating business and educational training and technology to improve and promote franchise functionality - with focused research on gaming models for learning, specifically motivational strategies, learning management systems, best practices in training, and interpersonal skill development. Previous qualifications include Graphic Design/Illustrator//Production, Marketing, Art Director, Consultation/Software Trainer, Information Technology, Retail and Direct Sales, Customer Service, and Project Management, which can be effectively utilized and further developed. Combining these skills has made me successful at developing and maintaining a comprehensive technology program in both business and educational settings.
I believe I would be a good fit for your company because I am a very positive person, and I feel I can hit the ground running based on my various experiences. I am honest, get along with people, and am an optimistic person with integrity. I also require little training, am flexible, willing to work extra time to get the work done, and have a positive, cheerful attitude.
SKILLS/WORK EXPERIENCE
·38 years experience working with Apple Mac OS Computers, Graphic Design
·Windows 10
·Microsoft Office Applications
·Production, Illustration, Pre-press, and Commercial Art
·Art Director/Management
·Freelance Graphic Artists
·Business Owner
·Education
·Networking Macintosh computers, troubleshooting, and repair
·Working knowledge of 50 or more software packages
·30 years experience as a Trainer in computer software applications such as Microsoft Office and CS 5
·Retail–Sales/Management
·Real Estate Sales
·Customer Service/Call Center/Sales
EDUCATION
·Master of Science, Education Media Design and Technology July/2011
·Full Sail University, Winter Park, Florida [GPA 3.67/4.0]
Dissertation – Motivating Teachers to Integrating Technology
·Bachelor of Fine Arts, Graphic Design May/2005
·The College Of Mount St. Joseph, Cincinnati, Ohio
Thesis Project – Where is the LOVE?
·Associates of Arts, Commercial Arts May/1986
·Antonelli Institute of Art and Photography, Cincinnati, Ohio
Completed course work and achieved academic honors. Received distinguished
recognition ribbon for outstanding portfolio among the graduating class.
AREAS OF TECHNICAL EXPERTISE/Educational Software Programs
Adobe Creative Suites
Blogs & Wikis
Distance learning
Educational Game Strategies
Educational film making
iOS and MAC OS X
Windows 10
iWorks 09
Learning Management Systems
Schoology (LMS)
Media asset creation
Microsoft Office for MAC
Bitstrips for Education
Emaze
Prezi
Wordle
GoAnimate
Storyboard That
ToonBoon
Voki
Musical Theory & Education
Multiple learning theories
Online course development
Podcast creation & deployment
Scholarly writing & research
Second life
Social networking
Sound design & editing
Web 2.0 Tools
Web based collaborative culture
Web site development
Windows Vista
Video editing
SketchUp 2017 Pro 2D/3D
Bitstrips for Education
Typing.com
Schoology
Scratch Computer Programming
Lego Mindstorm Robotics NXT/EV3
Stop Motion Animation (Stop Motion Pro,
iKit Movie, iMovie, Windows Movie Maker)
Javascript Computer Programming
Coding
Google Apps Programs, Google Hangout
Google Classroom
EasyTech Technology Training Program
BlackBoard
GradeCam
Accelerated Reader
Alex and Apex
Kahns Academy
Waterford Early Learning
Thinglink
TinkerCad
BlocksCad
3d Printing
And various other Educational Software Programs
CURRENT EMPLOYMENT
Technology Coordinator/School Community Coordinator/STEAM Teacher/Long-Term Substitute Teacher
Cincinnati Public Schools, P.O. Box 5381, Cincinnati, Ohio 45201-5381 - November 1996 to Present
Currently serving as Technology Coordinator/STEAM teacher at Kilgour Elementary School. Pioneered the existing Kilgour Elementary K-6 Training program in 1996. Responsible for training students in various software and assisting teachers in integrating technology in the classroom to improve student achievement. Duties include coordinating the management of instructional and non-instructional school microcomputer networks. Acquires the necessary skills to remain current in software applications and effective network management. Responsibilities include providing weekly training classes for students in various educational software applications and digital literacy and keyboarding skills training. Coordinates activities of outside vendors, consultants, trainers, and district Tier II phone support to troubleshoot and maintain hardware and software in a MAC and Windows environment.
Duties and Responsibilities:
·Provides teachers with strategies of how technology can be used to integrate in the classroom.
·Encourages student development of skills in the use of instructional technology resources.
·Establishes an environment encouraging creative and independent use of instructional technology.
·Models effective use of technology in the classroom and computer lab for teachers and students.
·Facilitates the use of existing and emerging technology by staff and students.
·Coordinates and/or provides training to school staff in network and software use. Coordinates activities of outside vendors, consultants and trainers.
·Coordinates the maintenance, operation and management of existing school microcomputer networks.
·Assists with the planning, design and installation of future network expansions as growth demands.
·Performs all functions and procedures necessary to install and maintain school network hardware and software.
·Configures local workstations as needed.
·Coordinates and oversees installation of routines necessary to network school microcomputers to
·Facilitates staff participation in the evaluation and selections of new software, hardware, and materials to support instructional objectives.
·Maintains software library and necessary documentation to include, but not to be limited to, network wiring, hardware and software.
·Maintains inventory of hardware and related peripherals.
·Organizes technology resources for easy accessibility by students and staff in coordination with the technology coordinator.
·Follows troubleshooting procedures for hardware and software. Maintains hardware and arranges for timely repair. Maintains repair history and file server performance statistics.
·Ensures software in the school is properly licensed and maintains related records.
·Establishes and/or maintains network security.
·Works cooperatively with the school staff, and the district instructional technology team.
·Incorporates principles of district instructional technology plan into school technology planning. Further, ensures that technology is an integral part of the school improvement plan and supports the school's curriculum and instructional program.
·Coordinates hardware and software acquisition
·Works with the school technology committee to secure funds. Makes the technology budget recommendation to the school administration.
·Coordinates use of technology with all school personnel.
·Interprets the school's instructional technology program for staff, parents, and community members.
·Coordinates after-school Techie Club Technology program --- Techie club provides students with hands-on interactive activities which promote 21st-century STEM skills. These lessons covered SCRATCH Computer Programming, App/Web Development, Hardware, Software, Internet, Digital/Social Media, Lego Robotics, Blogging, and Technology Careers.
·Coordinate school preparation for GE Visioni5 Capstone Project showcase and competition.
·Performs other duties as assigned – additional
Tech Camp Instructor May 2013 - August 2013, May 2014 – August 2014, May 2015 – August 2015
Classroom Antics 3660 Center Rd. Brunswick, Columbus, OH 45212 1-800-***-****
·Responsible for the setup and takedown of the classroom technology equipment and providing outstanding technology education for the children – teaching LEGO Robotics, Stop-Motion Animation Movie Making, and Computer Programming.
New Accounts Specialist February 2002-2004
Fifth Third Bank Operations Center, Madisonville/ Human Resources Department MD 1MOC1B Cincinnati, OH 45263 1-877-***-****
VOLUNTEER ACTIVITIES
·Volunteer Usher for the Cincinnati Arts Association, Aronoff Center 2 011-present
·Volunteer for the 2012 World Choir Games
·Volunteer for 2010, 2012, and 2013 Closing the Health Gap Expo
·Volunteer for the Artworks Summer Program 2002-2012
·Member of Parent Leadership Institute/Parents for Public Schools
·Member of the Black Data Processing Association (BDPA)
·Volunteer and participated in the NTA Summer Enrichment Program for youth for 8 years
·Member of the Urban League Education Ambassadors for 3 years
·Parent Volunteer for Miss Black Teen Cincinnati RLH Productions
·Cincinnati Herald 2017 Nefertiti Award Recipient
·2017 Parent for Public Schools Board Member
·Teacher Adviser for UC College of Pharmacy (The Magic of Cosmetic Chemistry)
·Grant Recipient of the Greater Cincinnati STEM Collaborative 3D Printers Club 2017, 2018, 2019, 2020, 2024
·Grant Recipient of the Learning League Grant
PREVIOUS EMPLOYMENT
Free-lance Graphic Designer. 1996-1998
Sanker & Associates Temporary Graphic Design Service, 7522 Red Coat Indian Springs, OH. 45011
Perform various contract work for clients in the Tri-State area.
Manager of seasonal kiosk in Northgate Mall.
Axis Corporation Geppeddo Dolls 643 South 400 West, Salt Lake City Utah 841**-****-**** 1-801-***-****
Administrative Staff, 2001 Cincinnati Recreation Commission
Realtor, Signature Realtors, 9118 Winton Road, Cincinnati, Ohio 45231
Designer/Production/Prepress Artist, 1995-1996
Print+ Design 1031 Central Avenue, Cincinnati, Ohio 45202
Art Director, Software, and network and equipment consultant. 1993-1995
Harrison, Davis & Associates Inc. 3250 Spring Grove Avenue, Cincinnati, Ohio 45225
.
Medical Illustrator and Senior Graphic Designer. 1990-93
The University of Cincinnati, Medical Center Information & Communications (MCIC), 231 Bethesda Avenue, Cincinnati, Ohio 45206
Graphic Designer/Computer Artist. 1988-90
Personal Publishing Centers, 9402 Towne Square Avenue, Cincinnati, Ohio 45242
Production Manager
The Cincinnati Downtowner Newspaper River Cities Communications of Ohio Inc. 128 East Sixth Street, Cincinnati, Ohio 45202.
Supervised the production of a weekly newspaper and 52 other publications.
Artist and Designer 1986
Roberts Direct Marketing/Val Pak/ Reach Magazine, Cincinnati, Ohio
Department Manager Elder Beerman Department Stores, Cincinnati, Ohio
Department Manager Pogue’s Department Store, Cincinnati, Ohio
Technology Coordinator Job Description: Additional Duties for School Year 2021-2022
Primary responsibilities include:
●Report lost or stolen devices to ITM and assist in locating devices the investigation found on campus. Report these in RemedyForce.
●Serve as the primary point of contact for all school-specific software and hardware.
●Follow Approved Technology Standards and ATI requirements for requesting new technologies. Review ITM Policies HERE.
●Assist ITM Device Management with maintaining inventory and tracking of devices. Sign off on Device Management Team (ITM) inventory reports.
●Maintain knowledge of general technology dependencies of the school.
-Example: collaborate with peer coordinators (such as test coordinators) to develop targeted technology plans as needed (such as for state testing).
●Serve as the technical point of contact between the School and CPS ITM for significant project planning and implementation.
●Log service tickets in Remedyforce to request support within ITM, including hardware break/fix, application support, network issues, device reallocation, Audio/Visual, etc.
●Ensure all students have completed Digital Citizenship AUP/MDA annually.
●Communicate to ITM instructional software requirements, licensing, media, and websites (both free and subscription).
●Assign/unassign student and staff devices in the One2One management system. https://schoology.cps-k12.org/course/131*******/materials?f=256035513
●Manage contingency devices and inventory: coordinate break/fix device swaps and appliances for new students.
●Be familiar with the Device Management Standard Operating Procedures (SOPs).
●Manage contingency supply of spare charger cords and other cables/adapters.
●Manage Staff Loaner Cart(s)
●Manage Student Day Loaner Cart
●Manage Student Contingency Cart
●Manage Para Cart(s)
●Attend five mandatory Technology Coordinator Professional Development Sessions with ITM to inform the district/school of technical developments and communicate that information to the principal and end users.
From: Anita Allen <*********@***.***>
Subject: Reference Letter
Date: December 1, 2014, at 9:19:26 PM EST
To: ********************@*****.***
December 1, 2014
To whom it may concern,
I confirm that I have known Ms. Brenda McGee for approximately nine years.
She is the Technical Coordinator and oversees the day-to-day functioning of the Computer Lab at Kilgour Elementary School, which my children have and are still attending.
I have found Ms. McGee to be very supportive of any system needs of mine and the school as a whole. I am amazed at her aptitude to teach computer skills to all of the third to sixth-grade students. She has instructed 3 of my children, which are above proficient. My 6th grader wants to be a computer engineer and has been able to get his feet wet because she facilitated a Techie Club for the past two years. Her commitment to staying after school for the club is commendable.
Feel free to contact me if you should need.
Sincerely,
Anita Allen
*******@***-***.***
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