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Resume alert |
Resumes 11 - 20 of 1890 |
Columbus, OH
... Led a team of 11 direct reports and 290 agents, overseeing recruitment, mentoring, coaching, and growth of team members. Established, communicated, and tracked KPIs to drive continuous improvement initiatives and achieve budget goals. Aligned ...
- Sep 12
Dublin, OH
... ●Completed and certified by Aspect in the Custom training of Aspect Call Center (ACD) PATENT: ●Patent filed on ‘System & Method for Improved Emotion Identification’. Patent number: 201********* TECHNICAL SKILLS: ●Programming Language s: C, C++, ...
- Sep 12
Columbus, OH
... DoorDash - Columbus, OH January 2017 to Present Order taking over DoorDash App on phone Confirm delivery details with customer Call or Text customer if order is not available or cannot be completed Ensures the safety and security of the loading and ...
- Sep 12
Columbus, OH
... -Test 3G coverage for different carriers and carrying out the different relevant checks such as Video Call, R99, MRAB, IRAT, Cell Reselection, HSDPA and HSUPA. -Detect 2G/3G field problems and troubleshooting (overshooting sectors, co-channel ...
- Sep 11
Columbus, OH
... Education Educational Service Center of Central Ohio-GED 2012-2014 Franklinton Career Technology Center(Microsoft Office Suite, Customer Service, Data Entry, Call Center operation)-2015 Skills Microsoft Office Applications (Word, Excel, Powerpoint, ...
- Sep 10
Columbus, OH
... Focus of one call resolution to insure the best customer service experience. IGS Energy September 2013 to February 2017 Dublin, OH Workforce Specialist •Produced Inbound and Verification intraday reporting for supervisors and managers on the call ...
- Sep 08
Columbus, OH
... ● Involved in 24x7 on-call support for more than 80 databases utilizing Oracle 13c cloud control for alert monitoring and notification. ● Setting and managing user account/profile and storage management. ● Applying upgrade patch, maintenance, and ...
- Sep 05
Columbus, OH
... Pallet Jack Certification Additional Information Grew up around garage doors my father Scott crecelius owns the door depot out of New Albany so I have residential, commercial and rolling curtain experience his # is 614-***-**** door depot inc.
- Sep 05
Columbus, OH
... •Quality Assurance: Adhere to company policies and procedures, including call scripts and quality standards, to ensure consistent service. •Collaboration: Work closely with team members and other departments to address customer needs and improve ...
- Sep 05
Westerville, OH
... Prepare new candidates for interview by organizing conference call with current consultant or technical consultant. Communicate with client, to better understand the requirements, get feedback on submissions and interview results. Meet with the ...
- Sep 04