| Resume alert | Resumes 31 - 40 of 803 |
Technical Support Tier 1
Olney, MD
... numerous peers in Tier 1 through Tier 3 technical support procedures, user communications, and performance expectations Attained ITIL v4 Foundation, MCP, A+, HDI Support Center Analyst, and Dell certifications with extensive experience installing, ... - Jun 18
... numerous peers in Tier 1 through Tier 3 technical support procedures, user communications, and performance expectations Attained ITIL v4 Foundation, MCP, A+, HDI Support Center Analyst, and Dell certifications with extensive experience installing, ... - Jun 18
Information Technology Customer Support
Woodbridge, VA
... I have a sound understanding of the 8 CISSP Domains along with both NIST and ITIL Frameworks. I also have a sound understanding of the CIA Triad model and ‘Cyber Kill Chain’. I aim to leverage my abilities to successfully fill the vacancy at your ... - Jun 17
... I have a sound understanding of the 8 CISSP Domains along with both NIST and ITIL Frameworks. I also have a sound understanding of the CIA Triad model and ‘Cyber Kill Chain’. I aim to leverage my abilities to successfully fill the vacancy at your ... - Jun 17
Service Desk Management
Brandywine, MD
... for US Head Start applications, and technical training including ITIL Fundamentals and ServiceNow Fundamentals. Summary ! Provided superior client service ! Improved outcomes consistent with the long term goals ! Report generation and formatting for ... - Jun 08
... for US Head Start applications, and technical training including ITIL Fundamentals and ServiceNow Fundamentals. Summary ! Provided superior client service ! Improved outcomes consistent with the long term goals ! Report generation and formatting for ... - Jun 08
IT Support Specialist
Washington, DC
... Used ITIL-based processes to streamline the ingestion, triage, categorization, action, and resolution of incoming incidents, requests, and demands. Collaborated with network services, software systems engineering and/or application development to ... - Jun 03
... Used ITIL-based processes to streamline the ingestion, triage, categorization, action, and resolution of incoming incidents, requests, and demands. Collaborated with network services, software systems engineering and/or application development to ... - Jun 03
Program Manager Information Security
Washington, DC
... December 1997 Howard University, Washington, DC BA, Political Science, May 1995 SECURITY CLEARANCE Active DHS 6C Public Trust Clearance CERTIFICATIONS ITIL v.3, 2011 Certified Scrum Master (CSM), August 2015 Business Relationship Management (BRMP) - May 25
... December 1997 Howard University, Washington, DC BA, Political Science, May 1995 SECURITY CLEARANCE Active DHS 6C Public Trust Clearance CERTIFICATIONS ITIL v.3, 2011 Certified Scrum Master (CSM), August 2015 Business Relationship Management (BRMP) - May 25
Project Manager Network Engineer
Centreville, VA
... Certifications: ITIL, ServiceNow (Kaiser Permanente) EDUCATION: Computer Learning Center: Diploma, Network Engineering, and Management. Graduated with Honors. BS in Economics, Bahauddin Zakariya University. SECURITY CLEARANCE: Department of the ... - May 24
... Certifications: ITIL, ServiceNow (Kaiser Permanente) EDUCATION: Computer Learning Center: Diploma, Network Engineering, and Management. Graduated with Honors. BS in Economics, Bahauddin Zakariya University. SECURITY CLEARANCE: Department of the ... - May 24
Cyber Security Information
Alexandria, VA
... High School – Graduated CLEARANCE DOD Secret Clearance DHS Public Trust CERTIFICATIONS CompTIA Security+ ce CompTIA Network+ ce ITIL Foundation v4 Certified Information Security Manager (CISM) DoD 8570 IAM/IAT Level III TECHNICAL SKILLS & TOOLS ... - May 21
... High School – Graduated CLEARANCE DOD Secret Clearance DHS Public Trust CERTIFICATIONS CompTIA Security+ ce CompTIA Network+ ce ITIL Foundation v4 Certified Information Security Manager (CISM) DoD 8570 IAM/IAT Level III TECHNICAL SKILLS & TOOLS ... - May 21
Service Delivery Manager
Downtown, DC, 20004
... AD design - Deployment of systems health tools - Manage Large Consulting and support staff - implementation of support structure ITIL - Implemented technical mentoring - Implemented MDM Intune environment - Implemented real-time systems monitoring - ... - May 21
... AD design - Deployment of systems health tools - Manage Large Consulting and support staff - implementation of support structure ITIL - Implemented technical mentoring - Implemented MDM Intune environment - Implemented real-time systems monitoring - ... - May 21
Cyber Security Process Improvement
Washington, DC
... VA Training & Certifications ISACA – CISM CompTIA - Security+ PMP (Project Management Professional) Certified in the Governance of Enterprise IT (CGEIT) Information Technology Infrastructure Library (ITIL) Splunk Admin 9.0.X Linux Administration - May 21
... VA Training & Certifications ISACA – CISM CompTIA - Security+ PMP (Project Management Professional) Certified in the Governance of Enterprise IT (CGEIT) Information Technology Infrastructure Library (ITIL) Splunk Admin 9.0.X Linux Administration - May 21
Program Management Contract
Woodbridge, VA
... October 2014 – July 2017 Metrica Inc., Air Force Office of Special Investigations, Quantico VA Tier III Administrator Competent ITIL trained and experienced Service Desk Administrator. Assisted in supervising a team of five consisting of two Tier II ... - May 18
... October 2014 – July 2017 Metrica Inc., Air Force Office of Special Investigations, Quantico VA Tier III Administrator Competent ITIL trained and experienced Service Desk Administrator. Assisted in supervising a team of five consisting of two Tier II ... - May 18