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Abu Dhabi, United Arab Emirates
... Call center duties at call center SEHA. Sahar Abdul Rahman Suleiman Mobile: +971 056-***-**** E-mail: ady05s@r.postjobfree.com LinkedIn: linkedin.com/in/sahar-s-b1515845 Abu Dhabi, UAE 3. Administration/HR assistant at Sheikh Zayed Navigation Center ...
- 2023 Aug 18
Abu Dhabi, United Arab Emirates
... Met call guidelines including service levels, handle time and productivity. Solved unresolved issues Handled all relations issues in a gracious manner and in accordance with policies. PASSPORT DETIALS I Passport Number : HB 896006 Passport issue ; ...
- 2023 Aug 16
Abu Dhabi, United Arab Emirates
... Customer Service Executive, 09/2017 – 02/2021 Emirates NBD Bank, Dubai, United Arab Emirates Achieved high satisfaction rating through proactive one-call resolutions of customer issues. Learned and maintained in-depth understanding of product and ...
- 2023 Aug 08
Abu Dhabi, United Arab Emirates
... Dubai UAE Secretary • Answer phone call and redirect them when necessary. • Develop and maintain the filing system. • Document expenses and hand in report. • Handling cash transaction payments. Assistant Teacher • Contribute to the preparation of ...
- 2023 Jul 26
Abu Dhabi, United Arab Emirates
... main duties and responsibilities are: At all times pleased to handle the call and take care to speak distinctly with a pleasant tone Reading the logbook to get all the information needed and take verbal handover from the preceding operators on duty. ...
- 2023 Jun 15
Abu Dhabi, United Arab Emirates
... x Following the processes and procedures with specific scripts that the call center defines for handling calls on every call. Providing procedure and or advice when needed. x Responding to the inquires via telephone and emails and record specifics ...
- 2023 Jun 05
Abu Dhabi, United Arab Emirates
... Performing FCR (first call resolution), complaint resolution, etc. Preparing all performance related reports for daily, weekly and monthly Governance Calls. Worked on Avaya and Cisco IP Phones. Performs other relevant duties as required. Current ...
- 2023 May 22
Abu Dhabi, United Arab Emirates
... Answered 80+ call per week, scheduled 5+ client meetings per day, maintained the front desk/waiting areas and implemented a new CRM with reporting capabilities. Attained a 97% client satisfaction level based on conducted client satisfaction surveys ...
- 2023 May 05
Abu Dhabi, United Arab Emirates
... C) Organization : Mina Solutions LLC, Abu Dhabi (HCDM IT Solution provider) (From April 2004 to July 2004, 4 Months) Designation : Executive Secretary Responsibilities Call coordination Office Administration Documentation and filing Correspondence ...
- 2023 Apr 30
Abu Dhabi, United Arab Emirates
... Effective conflict resolution Experienced in call center operations Certified Trainer (train the trainer) with adequate L&D Experience. Induction and orientation trainings, department trainings, Products related trainings, soft skill trainings, ...
- 2023 Mar 25