Receptioinst/Clerical
Resume:
Michiana Rodriguez
Waterbury, CT 06704
zltu4g@r.postjobfree.com
OBJECTIVE:
To seek a full-time position within an organization that will allow me to utilize my experience, so that I may have a career with growth potential.
EDUCATION:
2010 Marrakech, Inc. Academy for Human Service Training Waterbury, CT
Certificate / Human Service Paraprofessional
An intensive 360-hour training program comprised of theoretical and practical experience
in the Human Service field. Classes included but were not limited to: DMR Policies,
Introduction to Counseling, Case Management Skills, HIV/AIDS, Abuse and Neglect,
DSM IV and Introduction to Mental Illness, DMR mandated in-services, and much more.
2005 Jane Addams Vocational School New York, NY
Diploma
Proficiencies
Highly Motivated Detail Orientated Dependable and Reliable Flexible and Energetic
Strong Communication Skills Basic Computer Skills
INTERNSHIPS:
2010 Work Learn Waterbury, CT
Youth Coach
2010 Children Community School Waterbury, CT
Teacher Aid
CERTIFICATIONS:
2010 Red Cross: Infant, Child and Adult CPR
Red Cross: First Aid
P.M.T. (Physical Management Training)
National Certification in Customer Service
DDS Mandated Trainings (Formerly DMR)
WORK HISTORY:
2010 Family Services Greater of Waterbury Waterbury CT
Evening Receptionist
Phones Calls
Greeting Clients
Collects fees when needed
Scheduled clients for appt
30-60-90 Chart review
Intake for clients
Open /Closed cases
2009 Macy’s Cheshire, CT
Processor
Process clothes from vendors
Operate machine for special tags
Process shoe items in chronological order
2009 The Talent Tree Agency Waterbury, CT
Packer
Assort products manually
Assemble cartons and packaging containers
Organize clothes for each vendor
2008 The Turtle Agency New York, NY
Customer Service Rep
Communicate customer requests to management
Complete any other task as assigned from time to time by any manager
Ensure that each customer receives outstanding service by providing a friendly environment
REFERENCES: References will be furnished upon request.
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