Manager Management
Resume:
Duluth GA *****
ylgf0e@r.postjobfree.com
Veon Brown
Objective To Obtain A Management/Supervisory Position With A Well-Respected And Established Organization/Institution.
I Am Seeking To Utilize My Strong Time Management, Interpersonal, And Communication Skills As Well As My Keen Intellect To Better My Employer As Well As Myself.
Experience
Experience (Cont’d)
05/2010-04/2012 GNS Group
Operation Manager Atlanta, GA
Increased Portfolio From $3M To $5.5M Between 10/08-6/09
Achieved 65% Overall Dealership Growth For Months 12/08- 6/08
25% Month Over Month Average Profit Increase Between 7/08-3/10
Grew Overall Contract Volume 200% For Months 11/08-5/10
Highest Eastern Region Inbound Call Volume (Average Of 2000 Per Month) And Percentage Answered (98.2%) For Months 9/08-6/10
Company Wide Diamond Award Nominee For Outstanding Sales And Service To Dealership And Dedication To Company
5/2006-5/2010 Coke Consolidated
Warehouse Supervisor Roanoke, VA
Increase Productivity by 35% and increased warehouse revenue
Change Routes To Decrease Second Deliveries
Facility Maintence Was Kept Up And Oversee The Monthly Cost.
Headed UP Safety Committee Team Were We Had Over Three Years of No Incidents Or Accidents
Best Productivity In the Entire Coke Consolidated
Hire and Train all Employees To Meet Productivity Goals
Coach and Consoul All Employees
Enforce all SOP To Make Sure All Guidelines are Followed
Write up Employees That Fail Not To Follow SOP
Cross Train Employees
Weekly Conference Calls To Ensure Budget Are Accurate And Not Inflated
Scheduling Of All Shifts To Keep Overtime To 2%
Daily Inventory Counts And Reconcile Counts Each Day
Accuracy to Customers is at 99.6%
Computer Systems SAP, AS400 Manhattan WMS Red Prairie
Ensure Employee Pay Is Accurate With Employee Punch Time
Meet With General Manager To View P&L
Award and Reconitions for Employees That Go Above And Beyond
Introduced 5s processes to employees
Making sure all pick tickets were handed out in order
5/2001-4/2006 FedEx Ground Service Manager II (Hub) Independence, KY
Team Lead Opening FedEx Ground’s Newest Hub Including Sourcing, Selecting And Training Over 400 Hourly Employees
Individually Managed 100 Part Time Employees And Held A 1% Attrition Rate As Well As A 65% Promotion Rate (Highest In Mid-State Territory)
Service Manager II (Pickup and Delivery) Grand Rapids, MI
Delegated Delivery Assignments To 100+ FedEx Ground Contractors
Monitored Monthly Maintenance Checklists For All Drivers As Well As 15 Line haul Contractors
Managed Daily 20,000+ Package Sortation To 70+Delivery Vehicles
Achieved 98% Customer Satisfaction (1st Out Of 45 Terminals In Region) Through Employee Contact And Daily Phone Communication With Concerned Customers
Responsible For Training 32 New Contractors In Delivery Methods, Driving Skills, Customer Contact, And Safety On The Job
1/1998-5/2001 NewellRubbermaid Marketing Representative Roanoke, VA
Responsible For 25 Lowe’s Home Improvement Warehouse Stores And Over $5M Worth Of Product Sold Throughout Southwest Virginia
Grew NewellRubbermaid Profit In My Territory By 65% For Months 4/02-11/02 Which Resulted In $2M In Company Growth
Decreased Customer Complaints Related To NewellRubbermaid Products By 45% Through Direct Customer Contact As Well As Communication With Lowe’s Management
Obtained 95.4% Lowe’s Associate Loyalty To NewellRubbermaid Product Through In-Store Training Seminars And Direct Contact With Employees
Organized NewellRubbermaid Sponsored Nascar Events At 8 Stores Between 2/02-7/02 Resulting In Over $45K Average Profit For Each Store
Education 1996–2001 Dominion College Roanoke VA
Associate Degree Computer Science
Major GPA: 3.45/4.0
College Honors
Dean’s List/Semester Honors (3 Years)
Alpha Lambda Delta (Academic Honorary)
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