Customer Service Computer

Kateryna Solovyova

***** **** ****** **. #*** | North Royalton, OH | 1-440-***-****

e-mail: xpzwts@r.postjobfree.com

Employment

History:

Server

Fox and Hound English Pub and Grill

Served as a waitress and became great at communicating while under

pressure. Money/cash handling and answering calls every day. Always try

to improve and apply mathematical skills at accounting and billing.

(February 2012 – August 2012)

Accomplishments

Learned how to deal with people with complaints and also obtained some up-selling skills.

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Obtained great customer service skills.

Secretary/Hostess/Server

Dimitri’s Restaurant

Scheduled and coordinated appointments and events for managers.

Entered client information and other data into computer system. Money

and cash handling and also help out with payroll.

(July 2010 – January 2012)

Achievements

Made appointments in person and my phone and also amplified on the customer service skills

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and money handling.

Cashier

Panera Bread

Served as the face of the company and tried to make the stay of customers

as pleasant as possible. Responsible for the money going in and out of the

register and maintain the place clean.

(August 2008 – August 2010)

Achievements

Obtained great customer service skills and computer skills. Also became a team player and good

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at money handling.

Other Interesting

Facts: Bilingual – can fluently speak Ukrainian, Russian and English.

Good at Microsoft Word, Excel and other programs.

Education: Cuyahoga Community College (2009-2010)

• Finished higher math - Calculus I and Calculus II.

Cleveland State University (2010-present)

• Majoring in Criminology Major and Spanish Minor.

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