Caila Ann Richard
Fayetteville, GA 30215
Cell: 678-***-****
*E-mail: x1w94s@r.postjobfree.com
OBJECTIVE
To secure a full time position whereby my organizational, customer service skills, and/or interest in design will benefit a stable environment and will be used on a daily basis. Highly interested in being placed with an organization that is enthusiastic to teach and pass down their experience and knowledge to others.
EXPERIENCE
Keller Williams Realty Atlanta Partners – Lane Farmer – Stockbridge, GA (May 26th 2010 - Current)
Title: Marketing Manager / Closing Coordinator
Type: May 26th – October 11th: Full Time (40 hrs/wk) / October 11th – Current: Part Time (Less than 20/wk)
Reason for New Job Search: Agent lack of funds / hours reduced
Tasks –
Organize / restructure all current files / checklists / processes
Responsible for creating all needed paperwork to list, place under contract, or close a listing (prepare folders with needed paperwork to be presented to buyer or seller)
Responsible for gathering all paperwork signed by clients / co-op agents
Take photos / gather information on new listings and enter in GAMLS (obtain tax records, previous sales of property, owner information, septic diagrams, directions to property, etc.)
Keep up with expiration dates, due diligence dates, projected closing dates
Gather all needed information to place a listing under contract
Gather all needed information to close a listing (contracts, addendums, amendments, disclosures, etc. / set up closing date and time with closing attorney, termite letters, inspections, appraisals, etc.)
Keep Lane updated on status of all listings, pending contracts or contracts
Maintain and edit Lane’s website including posting new listings in specific neighborhoods
Act as the ‘go-between’ for the client and the short sale department of any given bank
Responsible for making sure all repairs / upgrades / remodel projects are being taken care of at listing if the seller is out of town / state
Use GAMLS to scan for property in eight subdivisions on Lake Spivey each day and inform Lane of any new or expired listings
Remind Lane of appointments / to-dos / phone calls, etc.
Addresses of Distinction – Newnan, GA (March 22nd 2010 – May 11th 2010)
Title: Sales Assistant
Type: March 22nd – April 2nd: Part Time (Approx. 20 hrs/wk) / April 2nd – May 11th: Full Time (20 hrs/wk)
Reason for Leaving: Position Dissolved / Lay Off
Tasks –
Take pictures of products in house and out in the field / edit photos for use on Amazon.com as well as in company catalogs
Create line art / scale model drawings of street signage, mailboxes, message boards with graphic design programs for quotes sent to clients / dealers
Build Amazon seller account; input products; keep up with sales / shipments
Create dealer packets: email blasts, installation information, FAQs, Order Forms, etc.
Proof previous catalogs, make changes, take photos, prepare to create current catalogs for print
Newnan-Coweta Board of Realtors – Newnan, GA (January 20th 2010 – April 2nd 2010)
Title: Executive Assistant
Type: Part Time (Approx. 20 hrs/wk)
Reason for Leaving: Acquired Full Time Position
Tasks –
Help organize the office / create systems
Graphic design – flyers, brochures, etc.
Provide agents with, replace broken, and return SUPRA lockbox keys.
Keep up with agent Board dues – take payments, send invoices, send notices.
Keep up with agent contact information.
Assist with planning meetings, events, fundraisers, etc.
Keep website information up to date / assist with creation of new website.
In charge of GAMLS Store within Board office: ordering, inventory, selling, etc.
Better Homes and Gardens Real Estate Metro Brokers (Formerly ERA United Realty) (Formerly United Realty Group) - Newnan, GA (November 1st 2005 – January 15th 2010)
Title: Administrative Executive (October 2008 – January 2010)
Type: Full Time (42 hrs/wk)
Reason for Leaving: Position Dissolved / Lay Off
Tasks –
Keep numerous Excel Spreadsheets to project closings (agent commission amounts and dollar amounts) and report to main office / CEO.
Process all changes, new listings, terminations, withdrawals, closings, commissions, agent caps, under contracts and pay at tables for agents within the Newnan branch.
Create various Excel Spreadsheets to be used within the Newnan office and other branches including the corporate office.
Oversee all agent advertising – this includes searching for best prices, rewording articles and/or listings in order to make them more appealing, editing photos to give the client the best first impression of the home and/or land
Write articles on new agents and on news within the company; take photos and submit ad to Times-Herald for publishing
Handle all agent invoicing – this includes billing for all offices fees and being responsible for payment to the company through QuickBooks online
Create and maintain all new agent packets
Fill and Maintain monthly office calendar and events. ie: Lunch & Learns, Continuing Education, Seminars, Deadlines, etc.
Organize the office, agents and partners whenever possible/necessary
Create PowerPoint presentations for weekly sales meetings
Learn new programs and/or applications – create manuals – create teaching plan – and teach agents and/or partners
Plan weekly office sales meetings. Includes finding speakers that will benefit the company.
Choose, learn, plan out and teach bi-weekly training sessions.
Title: Marketing & Accounts Manager (November 2007 - October 2008) (I continued my Marketing duties while I filled in for Accounts Manager)
Type: Full Time (44 hrs/wk)
Reason for Change in Title: Promoted
Tasks –
Oversee all agent advertising – as listed above
Write articles on new agents and news within the company – as listed above
Handle all agent invoicing – as listed above
Handle all listings going Under Contract – processing paperwork, making sure the correct forms are within a file with the correct dates and signatures, keep up with earnest money in Excel
Handle all listings being Sold – processing paperwork, making sure legal documents are correct, process earnest money and money paid to the company, process money being paid from the company to the agents, keep up with their split / cap
Process all Accounts Receivable
Process all Accounts Payable
Create PowerPoint presentation for weekly sales meetings
Title: Customer Relations Director & Marketing (December 2006 - November 2007 ) (I continued my Customer Relations Duties while I filled in for the Marketing position)
Type: Full Time (44 hrs/wk)
Reason for Change in Title: Promoted
Tasks –
All of Customer Relations Director tasks as listed below
All of Marketing tasks as listed above
Title: Customer Relations Director (November 2005 – December 2006 )
Type: Full Time (44 hrs/wk)
Reason for Change in Title: Promoted
Tasks –
Answer all incoming calls – distribute to correct agent and/or agent on duty
Handle all client concerns
Greet all incoming clients
Create and maintain monthly company calendar
Schedule appointments for Broker
EDUCATION
Worth County High School
- Class of 2000
Some College work completed
- Major: Biological Science
TECHNICAL SKILLS
Excellent People, Phone, Written & Verbal Skills
70 + WPM, Accurately
Operation / Troubleshooting of standard office equipment including
Copiers
Fax Machines
Scanners
Multi-Line Phone Systems
Computers
Knowledgeable of Standard Office Software Including:
MS Word
MS Excel
MS PowerPoint
MS Publisher
Internet Explorer
Some QuickBooks
Good working knowledge of Adobe Fireworks
*References available upon request.