Office Manager/Executive Assistant

Robin L. Jones

*** ****** **, ********, ** *****

Cell Phone 757-***-****

Q U A L I F I C A T I O N S

I have twenty years experience in office management and customer relations. As Properties Manager for several apartment communities, I was responsible for managing daily operations, as well as sales. Managing operations included maintenance of properties, court appearances, bookkeeping, collections, and customer service. I have been responsible for sales, planning and staging social activities, and preparing newsletters. During this time I handled all aspects of managing large apartment complexes, including Section Eight rentals and marketing and advertising.

I owned my own successful property management and cleaning services company for several years before my son was born. I gave up my private business and went back to the commercial sector to allow more time for raising my child.

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W O R K H I S T O R Y

Community Property Manager, Greens At Hilton Run, Lexington Park

10/2008-6/2009

Position consists of daily property management, maintenance crews, inspections, and customer relations. Management of marketing and budget accounts including legal filings and court appearances along with all other responsibilities associated with being the property manager of an apartment complex of 328 units.

AIMCO Community Manager, Parkway Apartment Homes, Williamsburg 8/2007-10/2008

Position consisted of daily office management, property maintenance, inspections, and customer relations, account/budget management, and marketing along with all other responsibilities associated with being the property manager of an apartment complex of 184 units.

Community Hospice, Newport News 3/2007-8/2007

As office manager, I was responsible for all office functions including scheduling appointments, accounting, and customer relations.

Assistant Manager, Kensington Square Apartments 10/2002-3/2007

As Assistant Apartment Manager at Kensington Square, I was responsible for the maintenance of properties, bookkeeping, collections, and customer service. I was also responsible for sales, planning and staging social activities, and preparing newsletters.

Owner/Manager Jones Property Management and Ocean Waves Cleaning 1/1998-10/2002

Office Manager, James River Property Investors, Inc 04/1998-05/2000

As office manager, I was responsible for all daily operations.

Manager, Addams/Madison Apartments 10/1996-10/1997

Position consisted of daily office management, property maintenance, inspections, customer relations, account/budget management and all other responsibilities associated with being the property manager of an apartment complex of 168 units.

Manager, Regency Square Apartments 03/1994-08/1996

Job consisted of managing a128 unit property of low income housing and Section Eight rentals. Duties included supervision of four maintenance personnel, employees of other properties and private contractors.

Assistant Manager, Kingstowne Apartments 09/1991-03/1994 Job duties included rentals, service calls, deposits, customer relations, court appearances, and apartment inspections. Assistant Manager, Second Street Inn 03/1990-03/1991 Served in all capacities as assistant manger of Second Street Inn of Williamsburg.

Assistant Manager, Denbigh Woods Apartments 08/1989-08/1990 Job duties included rentals, service calls, deposits, customer relations, court appearances, and apartment inspections.

Front Desk/Banquet Sales/Asst. Dining Room Mgr 08/1988-08/1989

While employed at Strawberry Banks Hotel my job duties included hotel and dining receipt deposits, customer relations, banquet planning and sales.

Night Auditor/Banquet Sales 06/1987-12/1988

Performed audits on restaurant and hotel receipts, served as front desk and customer relations, and asst. banquet manager at Governor’s Inn.

E D U C A T I O N

High School Degree, Johnson Central High School, Paintsville, Ky.

(DECA curriculum)

A W A R D S R E C E I V E D

Award of Merit from Newport News Crime Coalition - 16 Oct.1995 Crime Watch of the Year Award - 16 Oct. 1995

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