Nurse Consultant, Nurse Director
Resume:
¬¬¬¬¬¬¬Roxanne M. Brock, RN, BSN, MHA¬
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**** ******** *** ** ***** Rapids, MI 49505 * Cell: 616-***-**** * E-mail: x0hbjn@r.postjobfree.com RN license for state of Michigan 470-***-****
EDUCATION Grand Valley State University Allendale, MI May 2010
Master of Health Administration (MHA)
Hope College Holland, MI May 1999
Registered Nurse, Bachelor of Science and Nursing (RN, BSN)
INTERNSHIP Holland Hospital Holland, MI Summer semester 2009
Quality Department
Zeeland Community Hospital Zeeland, MI Fall/Winter semester 2009-2010
Quality Department
EMPLOYMENT
Diversified Medical Staffing, Grand Rapids, MI
RN -- Relief nurse for short-term crisis drug/alcohol/mental illness treatment centers, long-term
care, home care and hospice.
• Administer medication, group therapy sessions, paper and computer charting, processing physician orders, taking vital signs and performing physical assessments.
Off and on from 2003 – 2010
Maxim Healthcare Services and Diversified Medical Staffing. Grand Rapids, MI.
RN -- Relief nurse for long-term care, home care and hospice.
• Administer medication, paper and computer charting, processing physician orders, taking vital signs and performing physical assessments.
Off and on from 2000 – 2010
Tendercare Nursing and Rehabilitation of Holland and Kalamazoo, MI.
RN – Assistant Director of Nursing (ADON); Nurse Educator; and Nurse Supervisor
• ADON – Performed rounds, carried out incident report investigation and reporting, monitored wounds, interviewed nurses for open positions, carried out disciplinary processes for CNAs and nurses, monitored and reported infection control procedures/statistics, and had also been in the process of learning how to complete the staff schedule.
• Nurse Educator – educated nurses, CNAs and/or all employees one-on-one and via in-services. Carried out disciplinary procedures as delegated by the Director of Nursing (DON).
• Nurse Supervisor – administered medications, charted on paper, carried out physician orders, performed physical assessments, took vital signs and assisted CNAs when needed.
2008-2009
Prison Health Services and Kent County Correctional Facility. Holland, MI and Grand Rapids, MI.
RN – Jail Nurse
• Performed physical assessments, took vital signs, administered medication, and completed documentation via paper and computer charting.
2006-2007
St. Mary's Healthcare (Hospital – AKA: St. Mary’s Mercy Medical Center). Grand Rapids, MI.
RN -- Utilization Management and Psychiatric/Medical Unit
• Utilization Review – Reviewed and gathered data from patient records via computer and paper charting to relay clinical information to insurance companies using Interqual criteria. Processed denials for inpatient claims. Educated nurses and physicians on clinical documentation. Collaborated with billing and coders to increase likelihood of obtaining authorization for inpatient admissions, continuation of stay and denials.
• Psychiatric/Medical Unit – Performed physical assessments, took vital signs, documented clinical information via paper and computer charting, administered medication and intravenous therapy, and educated patients and families.
Off and on from 1999-2006
West Michigan Gastroenterology. Grand Rapids, MI.
RN – Gastroenterology (GI) Physician Practice
• Assessed patients, scheduled tests/procedures, triaged telephone calls from patients and/or family members, documented via paper charting, and took vital signs.
2003-2004
Mercy General Health Partners. Muskegon, MI.
RN – Float Nurse for four units: Orthopedics/Neurology/Vascular Unit; Rehabilitation Unit; Medical
Unit; and Renal/Surgical Unit
• For all the units -- Performed physical assessments, took vital signs, documented information via paper charting, administered medications, and educated patients and/or their family members.
2003-2004
Holland Community Hospital. Holland, MI.
RN – Obstetrics Nurse and Psychiatric Nurse. Unit Clerk and Unit Assistant
• RN – Performed physical assessments, administered medication, documented patient information via paper and computer charting, and educated patients and/or family members.
• Nursing Assistant and Clerical positions – Assisted nurses and/or physicians with procedures, transferred patients via wheelchair and/or stretcher, provided patient care (bathed, fed, dressed), took vital signs, documented information via paper and computer charting, answered multiple phone lines, filed patient chart information, and transcribed physician orders.
1988-2000
Meadowbrook Care Center (now called Resthaven Care Center). Holland, MI.
Certified Nurse Aide
• Assisted residents in eating, bathing, transferring, and communicating. Passed and picked up food trays from the dining room. Documented clinical information via paper charting, took vital signs, and carried out various skin treatments under the direction of the nurse.
1985-1988
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