Project Manager Customer Service

cell: 347-***-**** wdiq6g@r.postjobfree.com

Summary of Qualifications

Experienced writer, editor, and proofreader with film and media training, web designer with Adobe certification in Dreamweaver, educator with experience developing curricula, experience in administrative support and supervision, and critical thinking and organizational skills. Deadline-conscious multitasking project manager.

Areas of Strength/Expertise

Writing, editing, and proofreading, fiction, non-fiction, drama (stage, film, television), correspondence, research (Internet and library), cliché avoidance, fact checking, grammar, punctuation, spelling, style, and overall presentation. Following the Modern Language Association Style Manual or Chicago Manual of Style, as directed. Linguistic and etymological abilities, literacy in French and Latin, and passing knowledge of other languages and writing systems.

Film, television, and theatre production, creatively writing, producing, and editing video for student, television, and live theatrical productions. Organizing and directing crew and talent. Shooting with video and film cameras. Conferring with producers on content and adaptation of verbally delivered stories. Expertise in film theory, history, aesthetics, international styles, and sociology. Editing using Final Cut Pro, linear, and flatbed film editors. Music literacy and working with composers, conductors, and musicians. Assisting in the creation of sets and acquisition of properties.

Project management, diligent planner and catalyst for multiple projects at a time. Supervising lower-level employees. Completing projects within the deadline without sacrificing quality.

Teaching and training, elementary age through adult; assisting writing, grammar, punctuation, style, and cohesion of ideas. Aiding beginning writers in finding their own voice. Contrasting the nuances of English with the writer’s native tongue. Guiding reading comprehension.

Administrative support, transcribing and audio correspondence, formatting documents, data entry, typing 60 wpm. Organizing, scheduling, delivering messages; liaison with corporate attorney.

Customer service and relationship management, interviewing and working with clients; inbound service

Computer proficiencies: Movie Magic Screenwriter, Adobe Creative Suite 3 (CS3): Dreamweaver, PhotoShop, Fireworks, Flash; scanning, HTML, Final Cut Pro, Chyron, Quark Xpress, Microsoft Office Suite: Word, Excel, Access, Outlook, PowerPoint, FrontPage

Education

Certificate in Web Page Design from New York City Department of Education 2011

Master of Arts in Cinema and Media Studies (GPA: 3.5 /4.0) 2005

The College of Staten Island/The City University of New York

Bachelor of Arts in English (Major GPA: 3.5/4.0) and Communication Studies (Major GPA: 3.0/4.0) 1999

Indiana University - Purdue University at Indianapolis

Certification Adobe Certification: Dreamweaver, Photoshop, Flash CS3 2011

Experience

Writer, Researcher, Editor, Consultant, and Educator, 1998-present (selected)

Research and Administrative Assistant, 69 Productions/Maruti Transit, Jacksonville, FL

Tutor, Champion Learning Center, New York, NY

Writer, Remilon, LLC, Mountain View, CA

Adjunct Professor and Tutor--English Composition (ESL and Native), Boricua College, Brooklyn, NY

Screenwriter, Cold Grey Studio, Jamaica, NY

Columnist, DOTmed Business News, New York, NY

Narration Writer (Documentary), WFYI/PBS, Indianapolis, IN

Website Developer and Administrator, Kamillions official website, Harry S. Robins, San Francisco, CA

To increase client satisfaction, taught the finer points of correct English grammar, usage, and punctuation. Result: Students increased qualifications for positions on and off-campus.

To improve client relationships, wrote articles detailing company activities. Result: Increased client satisfaction.

To enlarge customer base, created websites and social network pages. Result: Expanded awareness of company’s services to hundreds more clients.

To increase client efficiency, provided Internet and library research for large quantities of public information. Result: Eased clients’ deadline burdens.

Film, Theatre, and Television Production and Direction, 1998-present

Writer/Crew, Unity of New York Film Project, New York, NY

Production Assistant/Boom Operator, JB Productions, New York, NY

Director, Stage Actors’ Workshop, Indianapolis, IN

Contributing Producer, WFYI/PBS, Indianapolis, IN

Assistant Traffic Manager, WXIN/FOX, Indianapolis, IN

Production Assistant, Indiana Repertory Theatre, Indianapolis, IN

To increase viewership, synthesized past and present aspects of historical locations in documentary narration, and editing. Result: Surprised viewers with a combination of a Civil War history lesson and cars driving through water.

To increase client satisfaction, ensured appropriate and placement of commercial spots during television advertising segments. Result: Organized presentation of revenue-generating material.

Educational Support (temporary/seasonal), 1997-2005 (selected)

Academic Advisor, Research Foundation/CUNY, Staten Island, NY, Dec. 2004-Feb. 2005

Scoring Supervisor, Educational Testing Service, Concord, NJ, May 2003-Sept. 2003

Scorer, CTB/McGraw-Hill, Indianapolis, IN, March-Aug. 2001

Teaching Assistant , Indiana University-Purdue University at Indianapolis, Spring 2007

General Office Duties (mostly temporary), 1999-present (selected)

Administrative Associate, Motéma Music, New York, NY

Project Manager, DOTmed.com, New York, NY

Transcriptionist, Jewish Board of Family and Children’s Services, Staten Island, NY

Office Clerk, Housing Works Thrift Shop, New York, NY

Data Entry Clerk, Indianapolis Power & Light, Indianapolis, IN

Personal Data and Interests

Honors

The Frederick E. Otto Fiction Award 2001

Publications

Documentary segment, “On the Trail of John Hunt Morgan”: http://www.wfyi.org/wvx/ai_1311.1.wvx First aired February 3, 2003

Kamillions film site: http://tinyurl.com/25l7lb3

Articles for Education-Portal.com (selected):

“Become a Lyricist: Education and Career Roadmap”: http://tinyurl.com/24dksuz

“Medical Residency Requirements: Information for Aspiring Doctors”: http://tinyurl.com/2fbtb78

“Military History Career Options: Information and Requirements”: http://tinyurl.com/26qcgyk

“Certified Public Health Inspector Certification Requirements”: http://tinyurl.com/292yla6

“How to Become a Microsoft Certified Application Developer”: http://tinyurl.com/2bmt3uz

“Educational Consultant: Career Information and Requirements”: http://tinyurl.com/2375o28

“Facilities Maintenance Technician: Job Duties, Outlook and Requirements”: http://tinyurl.com/29uzytq

“Construction Cost Estimator: Job Description and Requirements”: http://tinyurl.com/2cq5qbb

“Arcade Game Technician: Job Description, Duties and Requirements”: http://tinyurl.com/2dhrayd

“Become a Molecular Biologist: Education and Career Roadmap”: http://tinyurl.com/24uueob

“Educational Media Specialist: Job Description and Requirements”: http://tinyurl.com/27hauha

“Commercial Electrician: Job Description and Requirements”: http://tinyurl.com/39lm9xj

“How to Become a High School Athletic Director”: http://tinyurl.com/26bfeve

“Hepatitis B” (and others) for Always Your Choice: http://www.myspace.com/hepatitisbayc

“Old Into Gold” columns for DOTmed Business News September 2008-February 2009

“Skytron and CEC Collaborate on Helios Technology Management”: http://www.dotmed.com/news/story/5208/

“Two Volunteers Feel Missing Arms”: http://www.dotmed.com/news/story/5163/

“ReMedPar Appoints Latin American Sales Director”: http://www.dotmed.com/news/story/5071/

“A Record 175 DOTmed Registered Users Exhibiting at RSNA 2007”: http://www.dotmed.com/news/story/5046/

“UK Scientists Laud Proposed Four-Year Delay in Implementing the EU Physical Agents Directive”: http://www.dotmed.com/news/story/4966/

“Surgeons Say Teo is Full of Himself”: http://www.dotmed.com/news/story/4099/

“Hospital CEOs Anxious--Doctor and Nurse Numbers Low”: http://www.dotmed.com/news/story/3910/

“A Revised and Expanded Oz Filmography” [edited by Marc Berezin] The Baum Bugle 48: 1 (Spring 2004), 11.

"Who Says Obscure Video Is Dead?" Video Watchdog 106 (April 2004), 80.

"Ease on Down the Groove," Film Score Monthly 3: 6 (July 1998), 35.

FilmScoreMonthly.com articles:

Review, Pryde of the X-Men soundtrack album: http://filmscoremonthly.com/articles/2000/12_Oct---CD_Reviews_Shanghai_Noon_Pryde_of_the_XMen.asp)

Review, The Brave Little Toaster score: http://www.filmscoremonthly.com/articles/2000/16_Mar---The_Brave_Little_Toaster.asp

Review, The Fearless Vampire Killers score: http://www.filmscoremonthly.com/articles/1999/10_Nov---The_Fearless_Vampire_Killers.asp

Review, Il rosso segno della follia score: http://fsm.rciwebhosting.net/articles/1999/02_Nov---Rosso_Segno_della_Follia.asp

Selected Additional Writings

“For Guy Maddin” (silent film treatment, 2010)

[title not public] (opera (music and adaptation), 2009-2010)

[title not public] (screenplay, 2008-2009), contracted by Cold Grey Studio

Broken Panes (16mm short film) starring Jacqueline Milena Thompson

Oz En Gage (documentary, 2004) featuring Mimi Kennedy, John Fricke, and Sally Roesch Wagner

The Sketch (screenplay, 2004)

Misused Minds: Curse of the Educated Youth (stage play, 2002-2004)

Poem from the play: http://www.poetry.com/poems/terror-is-a-woman/10229720/

The Life of Timon of Athens (Shakespeare screen adaptation, 2001)

Away from the Prosaic Gas-Light: A Theatrical Celebration of the Works of L. Frank Baum (stage play, 2000 winner: Frederick E. Otto Fiction Award, 2001)

What Killed Bartók (stage play and screenplay, 2000)

“BasCelik: A Folk Tale from Serbia” (short play for shadow puppets, 1999)

“The Hollow People” (short screenplay, 1999)

[title not public] (epic-length screenplay, 1997-1999)

Dhyrak: A Dramatic Work for Three Players and Camera (short screenplay, 1999)

The Quest for _____ (video director, videographer, co-writer, 1999) starring A.K. Murtadha

Tip of Oz (novel, 1998)

Essay on Dario Argento’s film, Phenomena, for an edited book (1996)

Memberships

The Dramatists Guild of North America (2001-present)

The Society for Cinema and Media Studies (1999-2005)

Interests

Willing to travel. Valid driver’s license. Avant-garde, independent, experimental, foreign, and art house cinema. Classical music, opera, progressive/psychedelic rock. Theatre. Museums. Library research/avid reader.

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