Customer Service Data Entry
Resume:
Natalia Villanueva
Houston, TX 77005
Phone: 832-***-****
Email: vi37wt@r.postjobfree.com
OBJECTIVE: My objective is to obtain a position that will put into use the skills I have obtained through work and academic experience.
QUALIFICATIONS
Bilingual – Fluent in English and Spanish.
7 years with administrative/accounting assistant and customer service experience.
Highly experienced on answering a high volume of calls and e-mails.
Experienced in work environments requiring multi-tasking.
Confident with the ability to work individually or under team settings.
Can successfully complete assignments by setting goals and agendas.
Knowledge of Microsoft Word Office (Excel, Database, Word, Power Point, Lotus)
Knowledge of AS400 software
Knowledge of Accounting Software (QuickBooks, SAP System, and Peachtree)
Network Software
Administration Procedures
EDUCATION
Fall 1999 - Spring 2002 High School, Kempner
Fall 2002 – Spring 2005 University of Houston Downtown
Spring 2006 - Spring 2010 Houston Community College
Fall 2011 - Present University of Houston Downtown
EMPLOYMENT
December 2011 – Present
Sodexo Remote Sites/ File Clerk in Compensation Department
Collect documents from all departments in company
Assist with all matter in Compensation Manage reports
Provide information about establishment
Track materials removed from files
Sort or classify information according to guidelines
Find and retrieve information from files
Scan or read incoming materials and documents
Transmit information or documents to customers
Greet persons entering establishments
Add materials to file records and create new records
Collect experience education and certification information from personnel files
Keep record of materials filed or removed
September 2011 – November 2011
Account Payable Clerk/American Bureau of Shipping
Data Entry
Account Payable
Answer phones
Request account ledger from companies for data entry
Reconcile ledgers
Check and approve all vouchers for payment
Perform review of vendor payments for accuracy prior to mailing
Prepare all accounts payable checks
Print all accounts payable reports and maintain all accounts payable files
Assist in monthly closings
February 2006– August 2011
Accounting Assistant / Secretary, HMHN Financial Services Inc.
Bookkeeping
Monthly bank reconciliation
Account Payable
Account Receivables
Data Entry
Answer phone and deal with clients’ problems and messages for owner
Promptly and efficiently fax and copy documents
Request account ledgers from companies for data entry
Receive payments and submit them owner
Accept and distribute messages and mail to proper departments.
Restored organization of files and company database
Respond to e-mails and return voicemails
May 2005 – January 2006
Receptionist
Schedule and Confirm patient appointments
Restock patient rooms
Refill patient charts
Count inventory of supplies
Process payments
Check eligibility of Medicare/Medicaid/Insurance
Assisting nurse with patient charts
.
June 2003 - April 2006
Customer Service Representative/ Bookkeeper/ Receptionist
Bookkeeping
Monthly bank reconciliation
Account Payable
Data Entry
Answer phone and deal with clients problems and messages for owner
Promptly and Efficently fax and copy documents
Receive payments and submit them owner
Restored organization of files and company database
Respond to e-mails and return voicemails
Responsible for answering questions and concerns by e-mail and phone calls on a daily basis.
Create accounts for customer orders.
Submit transactions for payment and credits with accuracy.
Contact this candidate