Customer Service Years Experience
Resume:
CONFIDENTIAL RESUME
OF
KATHY LYNN CRENSHAW
HOUSTON, TX 77002
ua2lx4@r.postjobfree.com
PROFILE: I have twenty one years experience in Administrative/Customer Relations/Document Control and Purchasing. This experience has enabled me to develop exceptional communication skills and office techniques. I am a firm believer in “team-play” and work towards achieving departmental goals as well as personal goals. I pride myself on my ability to take the initiative in order to accomplish the desired results.
PROFESSIONAL
EXPERIENCE
2010 BELLE’S KITCHEN/ Waitress
Provided Customer Service by expediting food and drink orders, turning the orders into the kitchen and bringing the customers their food and drinks out in a timely manner and continue to service the customers during their completion of meal.
2009 to 2010 IHOP /Waitress
Provided Customer Service by expediting food and drink orders, turning the orders into the kitchen and bringing the customers their food and drinks out in a timely manner and continue to service the customers during their completion of their meal.
2008 to 2009 WEATHERFORD DRILLING /Expeditor
Duties included working with vendors through phone calls and emails to expedite their orders and confirm the orders are being shipped out on time for delivery.
2007 to 2008 VICTOR’S DELICATESSAN /Waitress
Provided Customer Service by expediting food and drink orders, turning the orders into the kitchen and bringing the customers their food and drinks out in a timely manner and continue to service the customers during their completion of their meal.
2004 to 2007: BAKER HUGHES – INTEQ/ATLAS /Assistant Buyer/Administrator – Purchasing Department
Duties included working with vendors, supplying forecasts, open order reports, purchase orders and documentation for quotes through SAP.
2000 to 2004: BAKER HUGHES – INTEQ/ATLAS/ Document Control Specialist
Assisted the Engineering Department by inputting Change Order information into SAP and distributing the ECO’s for implementation. Scanned and provided drawings and documents as needed for the Purchasing and Manufacturing Divisions.
1992 to 2000 EOTT ENERGY /Division Order Administrator
Worked with Division Order Analysts to provide documentation/contracts for the Royalty Owners. Also worked with the Royalty Owners to confirm all information was correct in order to provide their royalty checks.
1990 to 1992 ENRON OIL TRADING & TRANSPORTATION COMPANY/ Receptionist
Answered busy switchboard and set up conference calls and meetings for the trading floor.
References Available Upon Request
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