Multi-Platform Systems Administrator

Name: Ralph L. Aulenback Date: */**/****

** ******** **, ******* **. 01754

SUMMARY:

 26+ years of Principal level experience to assist a corporation’s operating systems, clustering and storage technologies within their IT infrastructure

 Proven design level as well as hands-on implementation across many technologies

 Organized and able to manage multiple assignments in priority, able to work long or extended hours and travel as much as needed

SKILLS:

Applications Remedy, Radiance, IBIS, Kickstart, PCM, NetView, VCS, Connect IT, Exchange, Wincenter, VMware, Networker, Partition Magic, Ghostserver, KEA/Vtstar, Citrix MetaFrame, WTS, FTP, NIS, NFS, RIS, X-11, CDE, Dump, Tar, DD, restore

O.S.’s Sun Solaris (10, 3.8 & 8) HP-UX, SCO, Tru64 v4.0f, 5.0,5.1, RedHat Linux 5.0 thru 9.0, Fedora 6, OpenVMS 3.5 thru 7.2, Windows VISTA, Windows XP/Pro-H.E, W2K Server/Professional

Hardware Intel, Alpha Servers, ES320, ES40, ES30, 4100’s, 2100’s, DS10, DS20, HP9000/730-832, SCSI PROBE, PAL, firmware updates

Networks FC, NFS, NIS, NAS, SANS, TCP/IP, DNS, WINS, DHCP, POP3, WAN/LAN Manager, DECNET, Pathworks 4-5.Xdos/MAC, ReliableTransaction Router, YP

Switches DEChub 90, DECserver, DECrepeaters, FDDI, GigaSwitch, Linksys, Netgear, 3com

Storage Sun StorageTek 6xxx,3xxx, T3,T3+, T4, FC, HSG80, HSG60, StorageWorks, DSSI, HP/Compaq

Arrays Vendors, ATA, FDDI, DSSI, ESSI, SCSI

Volume LVM, CAM 5.1.0, Veritas, Solstice Disk Suite, Service Manager, LSM

Managers

PROFESSIONAL EXPERIENCE:

Aulenback Systems Consultants Inc. 1993 – present

Systems Administrator /Architect/Consultant

 Contract systems administrator as well for small commercial and residential customers

Clients:

Sportgraphics.com, MA 1986 - present

Principal Windows 2000 Professional/Macintosh Systems Administrator

Maynard Movie House, MA 1997 - present

Quinn Reality, MA 1997 - present

Axixa.net, MA

System Administrator/ Tech Support

Induspac, MA

Principal Windows Systems Administrator

Cadence Design Systems July 2008 – November 2008

Systems Engineer

 HP’s Server Automation (formerly known as Opsware) installs for Linux and Solaris operating systems

 Work daily server/desktop requests out of Remedy ticketing system for northeast pool

 Altiris configuration & updating on Unix & desktop PC’s to comply with Altiris server/client

 Meet expected and exceeded customer SLA’s

 Configure dual/boot Windows XP / REDHAT LINUX pc’s into and out of the domain

 Added and configured SpaceCruiser meeting, sap client accounting profiles

 Adding and removing privileges, adding printers, adding more physical memory

 Build/configure new IBM 1U 335 Blades,T61P & Dell D620’s for the cadence systems domain

 Modify boot environment for grub loader for loading RedHat Linux or windows XP professional

 Data transfer from old laptop to new laptop environment. (favorites, my documents, PST’s)

 Completed pre-audit asset & inventory audit on time

 Adjusted differences in asset management corporate database

 Installed new server equipment. De-installed and cascade old equipment

Sun Microsystems February 2008 - April 2008

X64 Hardware Technical Support Engineer III

 Help/consult customers fix/repair/manage their x64 server platforms daily for external/internal case calls for x-64 server hardware platforms group on Sun hosts & Sun / Storagetek arrays and host volume managers (Veritas, CAM 5.1.3, Solstice Disk Suite, Service Manager

 Call escalation or call transfer to other support groups on case by case needs

 IBIS / Radiance application for case management of case’s created for internal/external customers

Mid-Range Storage Technical Support Engineer III May 2007 – August 2007

 Help/consult work daily external/internal case calls for mid-range storage group on Sun hosts & Sun / Storagetek arrays and host volume managers (Veritas, cam 5.1.3, Solstice Disk Suite, service manager, on a Wed-thru-Saturday 4x10 coverage

 Call escalation or call transfer to other support groups on case by case needs

 Radiance application for case management of case’s created for internal/external customers

 Help customers fix/repair/manage their storage arrays with array software tools

Cadence Design Systems January 2006 - April 2007

Systems Engineer

 Work daily server/desktop requests out of Remedy ticketing system for northeast pool

 Altiris configuration & updating on Unix & desktop pc’s. To comply with Altiris Matrix Windows 2003 Server, MS-Exchange Server 5.5, modify user accounts overdrafts-quotas, password resets

 Windows 2000 MS-Exchange Server 5.0 supported Active Directory, Windows Servers, networking equipment and 3rd party software

 Meet expected and exceeded customer SLA’s

 Configure dual/boot windows XP / RedHat Linux pc’s into and out of the domain

 Added and configured SpaceCruiser meeting, sap client accounting profiles

 Adding and removing privileges, adding printers, adding more physical memory

 Build/configure new IBM T43p & Dell D600’s for the cadence systems domain

 Modify boot environment for grub loader for loading RedHat Linux or Windows XP professional

 Data transfer from old laptop to new laptop environment

 Configured Outlook.pst’s c: drive and d: drive for data

 Completed pre-audit asset & inventory audit on time

 Adjusted differences in asset management corporate databases

 Installed new server equipment. De-installed and cascade old equipment

Maynard Police Department March 2006 - present

Part-Time Reserve (Special Police Officer)

 24Hour On Call Basis 24 x 7 x 365

 1 Monthly Patrol as required, and or coverage for other Special Police Officers if need be

 Secure/Control/Maintain street thruways, for vendors work as well as public traffic flow

 Assist public at any given time or location within the Maynard Town Lines

 Assist on tuning VMS Pamet Systems police server and Toughbook PC's on certain occasions

1.5 year hiatus, due to Lyme disease June 2004 – January 2006

Compaq July 2000 - September 2000

V.I.S. Technical Lead Unix Systems Consultant

 Consulting for various clients as a one-man focal point in a fast paced environment

 Installed/configured daily tru64 Unix, OpenVMS 6.2,Llinux 6.0 for government engineers

 Installed/configured daily Windows 2000 Server, StorageWorks SCSI and DSSI

 Configured fiber channel on Compaq san, hardware cables and path layouts to

 San switches to storage for redundancy and swapped out bad hardware when located

 Responsible for hardware verification, staging and integration of customer orders

 Responsible for testing and software configuration of large scale orders to customer requirements, development of client relations, client/employee training, consulting services

 Technical input to VIS team leaders and installation of completed solutions to customers sites

V.I.S. Technical Lead Unix Systems Consultant February 2000 - June 2000

Sr. Unix Q/A Test Engineer

 Built and tested/managed Tru64 Unix daily ranging in all facets of system administration:

 Tru64 upgrades from 4.0f to 4.0g, 5.0a 5.1 , R.I.S. CD-Rom patches and firmware updates

 Stress tested file systems daily (ADVFS, NFS, MFS, UFS, and LSM volume file systems

 Scripts to stress out the machine over 120% to produce crashes

 Ran DBX debugger crash analysis program after crashes

CoZone September 1999 - December 1999

Principal OpenVMS Systems Administrator

 Verified Y2K Compliance on OpenVMS/VAX production machines

 Verified Y2K layered products installed on 7 Alpha’s and 4 VAX’s, installed Y2K patches

 Recommend migration plan from older VAX’s to Alpha Platform for increased production results

 Recommended turning Alpha’s into NT 4.0 boxes or Linux servers to increase SLA’s on

 MQSeries Application and increase OEM support level

 Disaster recovery procedure for VMS nodes, Alpha/VAX System performance/tuning with VPA

Unifi Communications August 1998 - September 1998

Multi-Platform Systems Administrator & Software Q/A Engineer

 On a daily basis built/installed/administered remotely configured NT4.0 Server boxes for production installations

 Ran daily Quality Assurance on systems before going into production environment

 Supported UNIFI’S production environment worldwide, provided 2nd tier network configuration support

 Supported daily Solaris 2.x, RedHat Linux, HP-UX, SCO systems in a production environment.

 Run Remotely Possible 32 to verify installations or changes in worldwide production codes before being release to worldwide systems that supported UNIFI’S corporate revenue to worldwide companies

Digital Equipment Corporation October 1994 - May 1998

Digital Unix / NT 4.0 Systems Administrator

 Supported daily an engineering environment that consisted of 40-60 engineers

 Primary role is to be the primary systems administrator of 20-30 Digital Unix 3.x & 4.x

 systems in a NT/PATHWORKS DOMAIN environment

 On a daily basis installed, built, and supported NT 4.0 & W95 PC’ in the local DOMAIN

 Created inventory list of all software/hardware configured in EXCEL for better administration of software and hardware inventory control

Multi Platform Senior Systems Consultant July 1996 - January 1998

 On a daily basis Administer/installed/configured 8-10 large LAVC’S Install/configure VAXstations 4000’s, DSSI-SCSI storage arrays

 Administer 5 large CI Alpha/VAXclusters in a multi-platform client/server environment

 For 2,000 users connecting via Microsoft TCP/IP over Pathworks 4.x and 5.x

 Administer multi-platforms for Digital Unix, DEC OSF 1.4, Ultrix, and W9x - NT OPENVMS

 Installed Windows NT, Windows 9x, Installed multi-layered products on OpenVMS and PC’s

 Main emphasis on performance management/fine tuning of Alpha/OpenVMS

 CPU, Memory, IO recommendations regarding cluster performance

 Installation/recommendation of caching and defragmentation product(s)

 Support installed Digital Unix and Microsoft variations of windows platforms and software

 Supported Microsoft Exchange 5.0 support desk, raised quotes, password resets and other miscellaneous problems with corporate personal accounts

RTR / EMIS Support Consultant May 1995 - June 1996

 Daily Installed SAP/R3 GUI, Netscape 2.02, Microsoft –Office97

 2nd level support to 4 tier server/client application RTR

 Supported over multiple (front-ends, routers, back-ends) machines daily, that interfaced with 4th tier PC product called EMIS

 Rolled out newer versions over Pathworks TCP/IP & DECNET to 700 users

 Wrote support guide daily for EMIS/RTR tech support group

Digital Unix Systems Administrator October 1994 - March 1995

 Daily installed and supported Multi-Platform operating systems and hardware/software products for UNIX Development Group,

 Daily installed PolyCenter Console Manager (PCM), DEC FullSail, CDE.

 Daily installed/ Configured Storage-works cabinets and print servers.

 Daily installed and maintained Digital UNIX Common Desk Environments and Sun Microsystems hardware for 300-400 daily users

Titan Systems Corporation August 1994 - October 1994

HP-UX 9.1 Unix Administrator

 Daily managed (8000/832, 9000/715,735) business servers, workstations for HP-UX9.1.

 Daily supported PC environments on Gateway 2000’S PC hardware for 190 users

 Run daily backups and full weekend backups for HP 8000/832 Business Servers

Digital Equipment Corporation June 1994 – July 1994

Systems Administrator

 Installed/configured maintained Digital UNIX CDE and Sun Microsystems hardware on a daily basis

 Rebuilt kernels and upgraded systems

 Managed and diagnosed VAXcluster/Pathworks environment

 Daily Installed/Configured HP-UX Unix boxes, PC’s and local network printers, Alpha/VAXclusters and layered products for the Cohesion team

Trade Show Support Engineer February 1994 - May 1994

 Daily Installed software and hardware for multi-platform operating systems and layered products

 Daily Installed/configured Pathworks Server/Client, infoservers, scanners,DEChub 90’s

 Daily Installed/configured Teamlinks, Linkworks, All-In-One, CDD, Terminal Servers

 Resolved daily software applications failures, resolved hardware, software, printer, terminal and network errors

Mobil Solar Energy Corporation April 1993 - January 1994

Alpha/VAXCluster and PathWorks 4.1 Administrator

 Daily management of thirty VAXclusters in a team environment utilizing the following skills

 VAX consulting experience on VAXclusters environments and VAXcluster system management

Digital Equipment Corporation January 1984 – April 1993

Software/Systems Support Engineer for Trade Shows

 Responsibilities included systems management and technical support for Digital and 3rd party vendors. Installed multiple operating systems and layered products in multiple configurations for Digital's trade shows.

 Configured/installed Digital Unix, SCO-ODT

 Configured/installed NT 3.51Server, OpenVMS, Windows 3.1 & 3.11, Macintosh)

 Designed/configured systems layouts and network configurations for trade shows booths.

 Configured Multi-Platforms Storage devices (SCSI,DSSI) Supported 400 shows such as (CTIA, DBEXPO, CTIA, ALPHA_AXP announcement and DECworld 1992)

 Saved several hundred hours in labor and cost by suggesting a streamlined backup for DECworld 1992 staging and event.

Systems Administrator June 1988 – December 1990

 Installed managed multiple systems for 6000 users on Digital VAXclusters and Digital Ultrix systems throughout the Maynard MLO Headquarters.

 Capacity planning on VAXCLUSTERS and standalones

 System performance management/fine tuning of VMS

 Managed DECNET, LAT, MOP, MSCP, LASTCP protocols

Computer Operator December 1984 - December 1990

TECHNICAL EDUCATION

Various educational facilities, (1983 - present)

UNIX System Administration

System V UNIX

Operating System Internals

OpenVMS Cluster Management

NT Server 4.0 #685

Networking Essentials

Microsoft Exchange Server #781

Operating System Tuning

Pathworks Systems Mgmt for DOS/MAC

Implementation Phase hands-on

Systems and Storage Administration

Hardware/Software Recommendations

CERTIFICATIONS & TRAINING

Six Sigma 1990, Sarbanes-Oxley 2006

LANGUAGE

Brazilian Portuguese 600+ Words

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