Customer Service Representative
Resume:
Idalisse Roman
***A Old New Haven Ave.
Derby, CT 06418
Objective: To obtain a challenging position in the business field, which will develop my skills and offer opportunity for growth.
Skills: Microsoft Office Telephone Techniques
Keyboarding (60-70 wpm) Business Correspondence
Payroll Essentials Business Mathematics
Records Management Powerpoint
Machine Transcription AS 400
Other Skills: Speak, read, and write fluent Spanish
Experience:
10/03-Currently working R3 Papercraft/Bunzl CT Milford, CT
Customer Service Representative
• Make A/R collections calls on past due accounts
• Field customer service and customer related telephone and email inquires on product and order status
• Order Entry
• Data Entry (Price Maintenance)
• Administrative Duties
09/02-04/03 Pitney Bowes, Inc. Shelton, CT
Collections/Customer Service Representative
• Collections clerk
• Making outgoing calls pertaining to past due accounts
• Handling customer inquiries
04/01-03/02 Pullman & Comley, LLC Bridgeport, CT
Administrative Clerk
• Processed timesheets
• Operated switchboard
• Assisted records clerks
• Entered legal data into Legal Ease marketing program
• Assisted in word processing the production of legal documents
10/00-05/01 Kohl’s Department Store Fairfield, CT
Sales Associate/Cashier
• Stocked inventory
• Operated cash register
• Customer Service
04/99-08/99 United Vision Trumbull, CT
Salesperson/Cashier
• Operated cash register
• Opened and closed shop
• Received and stocked inventory
11/98-12/99 JC Penny Photgraphy Trumbull, CT
Sales Associate/Photographer/Cashier
• Operated cash register
• Photographed children and adults
• Interacted with cutomers in a fast paced environment
• Monitored incoming and outgoing multiple lines
Education: Butler Business School
Office Information Systems GPA 3.7
Contact this candidate