HR Manager

Donald H. McCloud, MSM, CFM

**** ******** *****, ******** *********, 37066

615-***-**** sb668g@r.postjobfree.com

http://www.linkedin.com/in/donaldmccloud

Human Resources Professional

I am a unique professional experienced in Health Care, Mental Health, CARF Standards, ISO Standards, HR Law and Government Compliance. I’ve had the privilege of dual careers in both the Private and Government Sectors. I am looking for a place where I can make a positive difference in an organization that values its people and the care of our clients.

Transferable Skills

Strategic and Risk Management Government Compliance Loss Control and Safety Committee Oversight Union Relations and Negotiations

Policy Development and Administration Employee Relations and Diversity Management

Benefits Negotiation and Implementation Mediation and Arbitration Experience Corporate Compliance Officer ADP, Paychex and Kronos Systems For-Profit and Non-Profit Experience Title VI and VII Investigator

MPIS (PeopleSoft) Tracking Systems CARF and ISO Quality Standards

Trainer, Mentor and Facilitator Departmental Budgetary experience

Professional Experience

UHS at Hermitage Hall June 2011 – Present

Human Resources Director

Advises the CEO of significant problems that jeopardize the company goals.

Identifies opportunities for improvement and resolves any discrepancies.

Oversees the employee training system, onboarding and management development.

Actively interviews all management and executive-level candidates.

Coach all managers on conflict resolution and mediation practices to defuse problems.

Conducts investigations and reviews appeals through the company complaint procedure.

Leads the implementation of company safety and health programs.

Implements and monitors the tracking of Safety and OSHA requirements.

Responsible for HR corporate compliance requirements reporting to all governmental, labor and legal reporting systems.

Manages employee communication and feedback through such avenues as company meetings, suggestion programs, employee satisfaction surveys, newsletters, employee focus groups, diversity committee and one-on-one meetings.

Manages the progressive discipline system, performance improvement process and a Formulates Human Resources policies and objectives to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.

Reviews all personnel actions to insure fairness and government compliance.

Professional Experience Continued

The Human Relations Co. August 2009 – June 2011

Owner / Consultant Left my private practice for the HRD position at UHS

Coached organizations on how to maximize their return on investment through HR.

Effectively led multi-functional teams in order to advance business objectives.

Provided Diversity leadership to ensure organizations fosters an inclusive environment.

Conducted investigations on a wide range of Personnel and Disciplinary matters.

Assisted organizations in preparation for Government Compliance Inspections.

Provided leadership in the areas of Staffing, Organizational Development, Budgetary Management, Compensation, Labor Relations, Legislative and Regulatory compliance.

Clients: Servpro Industries; 4U-MD; NCTC; Dept. of Homeland Security

Department of Defense / Joint Forces HQ / Tennessee May 1983-July 2009

State/Wing Human Resource Advisor (2003-2009) Retired from the Air Force/ANG

Chief Human Resource Advisor to the State National Guard leadership.

Advisor, instructor and investigator in the areas of Harassment, EO, AA and Safety.

Provided oversight for the State of Tennessee Recruiting and Retention programs.

Instructed community-based activities and classes to increase cultural diversity.

The Pathfinders Inc. (Dept. of Health Contractor) November 2004-January 2009

Director of Human Resources / Corporate Compliance Officer Company Closed

Hands-on Director over five locations across Tennessee in compliance with the Department of Health/Mental Health and CARF standards.

Member of the Advisory Board leading Strategic/Tactical Planning.

Chief Corporate Compliance Officer on issues of compliance and certification.

Implemented a Performance Analysis/Improvement Plan resulting in a yearly increase of 25% in employee performance over my tenure.

Negotiated all Corporate Insurance contracts resulting in a 20% reduction of overall insurance cost while providing better coverage.

Designed and implemented recruitment and interviewing procedures along with a New Employee Orientation Course resulting in a 53% decrease in turnover from 2004 to 2006.

Implemented Team Building and Mentoring classes resulting in a reduction of employee complaints, improving employee relations and increasing production over my tenure.

Reviewed and transformed 33 volumes of Policies and Procedures resulting in an updated and modern corporate directive for employees and clients to follow.

Educated all employees on Workplace Safety through the Corporate Newsletter and Safety Classes helping to reduce Workers Compensation claims by 50% over my tenure.

Investigated and reported all Title VI and VII complaints and policy infractions for the Department of Mental Health resulting in a yearly Excellent Score.

Education and Licenses

Trevecca University

Masters of Science in Business Management

Bachelor of Arts in Organizational Management and Human Relations

Certified Federal Mediator License #NR05MC01

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