Quality Assurance Engineer
Resume:
|PRATIK DESAI |
|[pic] |
|***** Caminito Alvarez, San Diego, CA-92126 . 619-***-**** . |
|qf3wjp@r.postjobfree.com |
|Objective |
|Seeking a position of a Software Quality Assurance Engineer where I |
|can utilize my academic and industrial skills and experience by |
|working in competitive environment and be an asset for prospective |
|employer. |
|Career Summary |
|Excellent experience in Software Quality Assurance working on |
|automation and manual testing with full life cycle of the Software |
|design and process including specification requirements, prototyping, |
|design, implementation, quality assurance, validation and maintenance.|
| |
|Excellent working knowledge of Windows and iOS development and testing|
|platform. |
|Energetic self-starter, quick learner and goal oriented with excellent|
|organizational, communication and documentation skills. |
| |
|Education |
|San Diego State University |San Diego, CA |
|Masters In Computer Science,GPA 3.0 |Aug 2006 to Dec 2011 |
|University of California, San Diego |La Jolla,CA |
|UCSD Extension Program |Jan 2008 to May 2008 |
|Advanced Software | |
|Engineering(CSE218),GPA 4.0 | |
| |
|Sarvajanik College Of Engineering and Technology |
|Surat,INDIA |
|Bachelors In Computer Engineering, GPA 3.6 |
|Sep 2002 to May 2006 |
| |
|Skills |
|Programming Languages : C,C++,Java, C#, VB.Net,ASP.Net |
|,PHP,Perl,JavaScirpt |
|Software Testing Tools: JIRA (Bug Tracking Tool), BTEQ, Clear Quest, |
|Load Runner |
|Databases: MySQL, SQL server, Oracle, Teradata, File Maker Pro |
|Advanced |
|Programming Tools: Microsoft Visual Studio, Eclipse, NetBeans |
|Operating Systems: Windows NT/2000/Vista/XP/7, MacOS, Linux |
| |
|Quality Engineer |
|San Diego, CA |
|Intuit, Inc. |
|July 2012 to Present |
| |
|Responsibilities include creating and documenting QA process for |
|TurboTax Support and Quicken Support sites. |
|My duties includes designing test plans, test-case scenarios based on |
|user needs, specifications and systems requirements for TurboTax |
|Support and Quicken Support sites. |
|Writing and executing unit level, functional, regression and end to |
|end test cases for Turbotax Support site and Salesforce Integration in|
|different environments. |
|Writing and executing unit level, functional, regression and end to |
|end test cases for Salesforce Functionality in different environments.|
| |
|Performing cross web browser compatibility testing for TurboTax |
|Support and Quicken Support sites as well as TurboTax and Salesforce |
|Integration. |
|Working closely with the developers to establish a communicable QA |
|process for daily and weekly builds and testing. |
|Involved in doing testing cycles for and track defects on day to day |
|to bases. |
| |
|Creating a daily execution of the features which are pushed to |
|production and report status outlining the number of test cases |
|executed and the test results to track the progress of the number of |
|bugs raised and fixed |
|Setup Selenium automation framework to develop scripts for smoke |
|tests, regression test and functional tests using Selenium RC and |
|TestNG. |
|Developed automated test scripts using Java Programming Language. |
|Created automated test scripts using TAT scripting language for |
|TurboTax Support site. |
|Build a setup to execute automated scripts on daily bases using |
|Automation Manager Tool. |
|Adapted to agile scrum process for day to day tasks using Rally Task |
|Management Tool. |
|Managing and documenting all test cases using Silk Central test case |
|repository Tool. |
|Tracking of reported problems and defects using Team Track bug |
|tracking system. |
| |
|Tools and Technologies Used: Rally, Silk Central, Team-Track, |
|Sales-force, Silk Test,Selenium IDE, Selenium RC, TestNG, JUnit, |
|Java, TAT, Perforce, Automation Manager, TortiseSVN, TextExcute7, |
|Notepad++ |
| |
|Quality Assurance Engineer |
|Solana Beach, CA |
|Mellmo, Inc. |
|Aug 2011 to June 2012 |
| |
|Currently working on Roambi business intelligence application which |
|transforms business reports and data from IBM, SAP, Oracle, Microsoft |
|and many more business intelligence tools into secure, interactive |
|visualization and mobile dashboards. |
|My duties includes designing test plans, test-case scenarios based on |
|user needs, specifications and systems requirements for mobile |
|business intelligence application running on Apple and Blackberry |
|devices. |
|Also designing and executing test plans, test-case scenarios for |
|server side testing of Roambi application. |
|Writing and executing test cases for unit level, functional and |
|regression testing |
|Also creating and executing of test case scenarios specific for iPad, |
|iPhone and iPod touch devices to cover User Interface and display |
|features of Roambi. |
|Creating and executing test case scenarios for all the widgets |
|supported by Roambi and validating them on the device. |
|Currently also creating process to setup an automation framework for |
|the team to develop scripts for smoke tests and regression tests. |
|Tracking of reported problems and defects using JIRA bug tracking |
|system. |
|Creating a daily execution status report outlining the number of test |
|cases executed and the test results to track the progress of the |
|number of bugs raised and fixed. |
|Reviewing and discussing the critical issues with QA and Development |
|team on daily basis for faster resolution. |
|Creating reports in SSRS, Microsoft Visual Studio, Oracle OBIEE, IBM |
|Cognos, Business Objects, and Crystal Reports based on business |
|requirements. |
|Validating these reports by checking data integrity between device and|
|source reports created from different business intelligence tools. |
|Also working with localization team to validate the application |
|behavior in different locals. |
|Also working on another product called Roambi Flow which is magazine |
|style publications based on custom content on iPad. |
|Performance testing for stability criteria set forth for the devices. |
|Preparing reports on defects and problems that arise during software |
|tests. |
| |
|Tools and Technologies Used: JIRA, Flex.SAP Business Objects, Crystal |
|Reports, Sales force, Microsoft Visual Studio, Oracle OBIEE, IBM |
|Cognos, Microsoft Reporting Services (SSRS),,Microsoft SharePoint |
|Hyperion, Liferay. |
| |
| |
|System Operator-IT Operations |
|San Diego,CA |
|Intuit Inc., TurboTax |
|Dec 2010 to April 2011 |
| |
|My responsibilities includes operational and technical support for |
|Intuit's "ETX" and Web TurboTax systems, comprised of current and |
|prior-year databases, and more than 100 Unix and Win2K |
|peripheral-support servers. |
|Responsibility includes monitoring the stability and performance of |
|the intuit data center infrastructure and all intuit products using |
|key tools. |
|Also involved in supervision and operations support of Intuit's core |
|products- TurboTax, ProSeries, Lacerte and QuickBooks. |
|Primary responsibilities included event logging, acknowledgement |
|reconciliation, system maintenance, problem escalation, customer |
|support, accuracy guarantee support, legal investigation support, |
|running daily and weekly reports, product testing, and answering |
|phones and emails. |
|Interface with engineering, QA and development teams to coordinate |
|next actions. |
|Also worked closely with the developers and Quality Assurance to |
|establish a communicable QA process for daily builds. |
|Involved in running automation scripts assigned by developers and QA |
|on daily basis. |
|Also worked with developers and QA to resolve any tax filing related |
|tasks |
|Effectively responded to alerts, emails, and phone calls made to the |
|group. |
|Ensure priorities of tax operations, including system monitoring, |
|smooth transaction workflow, fast detection and resolution. |
|Escalated events and alerts to proper people or team as required by |
|the documented procedures with the proper level of urgency and |
|follow-through. |
|Clearly and effectively documented information in the knowledgebase |
|for future reference and for other users. |
|Adapted to agile scrum process for day to day activities. |
|Understand and execute standard network commands, functions, and |
|procedures. |
|Documented standard operating procedures. |
| |
|Tools and Technologies Used: ETX, EFX, Scrum, Mir3 Tool, Oracle, SQL |
|Server, Web-logic Monitoring Dashboards. |
| |
|SEO (Search Engine Optimization) Engineer |
|San Diego,CA BusinessOnline,Inc. |
|Nov 2009 to Feb 2010 |
|Assisted clients' website architecture to ensure the site is properly |
|constructed to maximize search engine visibility. |
|Provided recommendations to maximize site traffic for client websites |
|and provide strategic traffic analysis for site enhancements. |
|Researched search engine algorithms and providing analysis. |
|Tracking trends in site traffic and analyzing causes of such changes. |
|Evaluated keywords used in search queries brining visitors to client |
|sites, and quantifying the potential traffic from each keyword. |
|Conducted link analysis as well as evaluated link opportunities for |
|SEO purposes. |
|Performed directory submissions, link salvaging and blogging |
|activities. |
|Executed other SEO related tasks such as SEO tool development, Web |
|Development and other administrative tasks for the department as |
|needed. |
|Built enterprise level business application called "Header Checker |
|tool" in ASP.NET. |
| |
|Tools and Technologies Used: ASP.NET, C#, Microsoft Visual Studio, |
|Google Adwords. |
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| | |
|Software Engineer -Intern | |
|Teradata | |
| |Rancho Bernando,CA |
| |May 2008 to Sep 2008 |
|Measured and reported the performance enhancements for Teradata |
|Geospatial Import/Export utility using Teradata Tools and Utilities. |
|Tasks included fetching the geospatial data from open source libraries|
|such as Geos, OGR, and PROJ4 and store them into Teradata data |
|warehouse using Java application called TDGeoImport. |
|Enhanced the performance of the TDGeoImport Java application by |
|developing different test scripts written in Java and executing those |
|tests into different environment. |
|Worked closely with other developers to build different test cases and|
|involved in most part of the application designing, coding and testing|
|phase. |
|Used the concepts of both positive testing and negative testing during|
|performance testing of application. |
|Involved in creating test cases for white box testing and validation |
|of data. |
|Working closely with developers to review Requirements, functional |
|specifications, technical specifications |
|Created a daily execution status report outlining the number of test |
|cases executed and the test results to track the progress. |
|Also actively involved in analyzing and improving the process as per |
|the requirements and architecture of the software. Also working on |
|gathering hardware, software and firmware requirements. |
|Major part of work involved doing automation and white box testing. |
|Achieved Teradata Basic Certification V2R5 |
|Tools and Technologies Used: Java, Oracle, MySQL, Teradata, BTEQ, |
|Eclipse,JDBC,Clear Quest, Load Runner,SVN |
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|Web Developer | |
|San Diego State University |San Diego,CA |
| |Jan 2007 to Apr 2007 |
| | |
|Designed a website for lab students by analyzing and identifying areas|
|for modification. Researched, designed and tested a new website with |
|useful tools. Wrote a documentation of the development process. |
|Worked closely with clients communicating the requirements and |
|preparing requirements plan, specification document and decide on the |
|timeline for the project. |
|Also involved in doing unit testing for each code base before pushing |
|the site to pre-production for QA testing. |
|Provided help to QA resources with preparing environment and |
|processes. |
|Used handy testing tools to perform cross browser compatibility |
|testing across different platforms and created virtual PCs to perform |
|testing. |
|Experienced working in an agile development environment. |
|Strengthened experience with database driven website. |
|Tools and Technologies Used: PHP, MySQL, HTML,CSS,Script GUI, |
|Dreamweaver |
|Projects |
|E-learning (Distance Learning) |
|Developed an application, which allows students to study their courses|
|through online and allows them to communicate with their instructors |
|via audio and video conferencing. |
|Technologies Used: ASP.NET, C#, SQL Server 2005 |
| |
|Online Gaming Application |
|Developed online quiz application, which allows users to select |
|answers from multiple choices and test their general knowledge. |
|Technologies Used: Java, Android |
| |
|PC Based Oscilloscope |
|Designed and implemented a program, which allows users to interact |
|with basic oscilloscope features through windows based PC. |
|Technologies Used: C, C++ |
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|Internet Mapping |
|Designed and implemented a web based application which allows users to|
|interact with map to find campground locations in San Diego county and|
|other related information to the campgrounds. |
|Technologies Used: Javascript, MySQL, HTML, CSS, Google Maps, Google |
|Earth, Google Docs. |
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|Multilingual Restaurant Menu |
|Implemented an application, which allows customers to choose different|
|language options to understand the "KEMO SABE" restaurant menu in |
|different country languages. |
|Technologies Used: VB.NET, XML |
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|Online Discussion Board |
|Developed an application, which allows users to post articles, post |
|comments and allows online chatting with other users on the system. |
|Technologies Used: PHP, MySQL |
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|Online Shoes Store |
|Built e-commerce based web application for online customers to |
|purchase shoe products based different categories. |
|Technologies Used: Servlet, JSP, ASP and CGI-Perl, HTML. |
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|Academic Coursework |
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|Object Oriented Programming, Computer Architectures, Advanced Software|
|Engineering, Programming Languages, Geographic Information System |
|(GIS), Software Globalization, Computational Complexity & Algorithm |
|Analysis, Spatial Databases, Networks and Distributed systems, |
|Database Theory of Implementation, Formal Languages. |
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References
Oscar Mora
Company: Mellmo
Title: Software QA Director
Brian Bequette
Company: Intuit
Title: IT Operations & Support Lead
Laura Beatty
Company: BusinessOnline
Title: SEO Manager
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