Catia Goncalves
***-*** *********** ****** **** Mississauga, Ontario
ppjrec@r.postjobfree.com
Objective:
To obtain a position in an environment that encourages growth and provides team-building skills. I would like to work in a leadership role and pursue my career in the financial industry as a credit analyst.
Work Experience:
Wells Fargo Financial Corporation
November 2003- June 2010
Central Sales
Consumer Loan Underwriter January 2009 – June 2010
• Phone calls made to existing customers for increase on loan amount or to start new loan application
• Process credit applications, ensure accuracy and compliance
• Approve/decline within designated limits
• Complete Fraud checks
• Provide excellent customer service by communication with customers and our store network to facilitate loan closings
• Review credit bureaus, income documents (i.e paystubs, T4's...etc)
• Update customers information to ensure accuracy on file
• Ensure superior and co-workers are kept advised of any changes within the department
Sales Finance
Senior Credit Analyst December 2004 – December 2008
• Evaluate applications (e.g. conditional sales) by reviewing and assessing customer’s credit history, collateral and ability to pay/income
• Rating customer’s level of credit risk and approving declines or modifying application parameters accordingly
• Based on established criteria, analyzing RVS accounts and loans and providing an assessment of the quality and risk level of the RVS account.
• Handle escalated concerns and calls
• Train and coach new analysts
• Make recommendations for improvement to branches with regards to making better credit decisions
• Provide an overall risk rating for a file
• Review RVS applications that have been declined to ascertain if they were granted at the branch level
• Generate a variety of reports on a monthly basis for managers and corporate use
• Respond to dealer inquiries regarding declined RVS application
• Ensure superior and peers are kept advised of any issues or developments that could impact the overall effectiveness of the department or company
• Perform Fraud checks with any discrepancies on credit bureaus
• Follow up on pending applications
• Reassess customers applications based on information provided
• Reviewed and verified banking information
• Data entry on customer applications
Dealer Project Assistant November 2003- November 2004
• Communicated with current merchants for further information on continuing financing with WFF
• Provide searches to over 150 Branches across Canada to ensure no liens on security that is provided to WFF
• Register and discharge of promissory and chattel mortgages according to WFF policy
• Track searches and registrations that are compiled in an excel worksheet, which is forwarded to office manager for billing purposes
• Followed up with branches on errors with registrations and searches
Education:
York Memorial Collegiate Institute
High School Diploma 2000 – 2004
Humber College 2006 - present
Business Management Program
Part-time
Skills:
• Excellent communication and negotiation skills
• Strong analytical, time management and organizational skills.
• Ability to work independently and as part of a team
• Fluent in English and Portuguese
• Standard Level First Aid 2007
• Proficient in all Microsoft applications (word, excel, outlook)
References:
Available Upon Request