Engineer Technical Support

**** ******* *******, **********, *******, K*N *Z*

Telephone: 613-***-****

Email: mibmiu@r.postjobfree.com

DOUG FARGEY

Highlights of Qualifications

• Post Secondary Diploma in Electronics Engineering (Microcomputer) and Networking Technologies with Novel C.N.A. designation

• Additional training in Windows Server 2008 Configuration, Maintaining Managing, Gwava (Certified Engineer), Citrix Administration and Active Server, Groupwise Advanced Administration.

• Over 13 years experience in Network Administration

• Thorough knowledge of LAN/WAN and VPN services

• Excellent communication, organizational and interpersonal skills with the proven ability to work in both individual and team environments

• Strong work ethic; able to manage and prioritize multiple demands

• Proven Ability to work under pressure, meet tight deadlines

• Excellent organizational, research and analytical skills; possess a high level or initiative, resourcefulness and independent judgment

• Supervision of office support staff

• Oversee all technical projects/installations

• Mechanically inclined with an Attention to detail

Work Experience

Current Baldwin Law (Contract)

1997 – 2011 Local Law Firm

Network Administrator

• Provide total IT support and management for three office locations and 50+ staff

• Maintain LAN, WAN and VPN services, internet/remote access and external websites

• Provide technical support for Novell Netware, Groupwise 7, Windows 2003, 2008 R2 Servers, Citrix Presentation Servers 4.5, W/S O/S Microsoft Windows XP Pro/2000, Windows 7

• Provide end user training

• Monitor network and security functions, maintain all back-up procedures

• Manage and maintain all systems and networks supporting servers, workstations, laptops, printers, scanners, telephone and fax systems.

• Report and make recommendations on new technology issues

• Supervise and implement hardware and software purchasing, maintenance and replacement

• Recommend and implement training and technical support to staff

Work Experience continued___

2002 – 2008 Loyalist College

PC/Network Technician – Computer Centre

• Provide technical support through the College’s Help Desk

• Provide network support, W/S O/S Support

• Troubleshooting when problems or issues arise

• Perform hardware and software setup and installations

Education and Professional Development

Networking Technologies

1995 - 1998 Loyalist College Belleville, Ontario

Achieved Novell C.N.A. designation

Electronic Engineering – Microcomputer Technician

1993 – 1994 Sir Sandford Fleming College Peterborough, Ontario

Graduated on the Dean’s List

Additional Courses: Windows Server 2008 Configuration, Maintaining, Managing

Gwava (Certified Engineer)

Citrix Administration + Active Server

Groupwise Advanced Administration

Holds valid G Class Drivers License and reliable vehicle

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