Lisa A. Rueschman
Canton, OH ***06
Home 330-***-****
Cell 330-***-****
Work Experience:
Diebold Incorporated, North Canton, OH
*/**/** -*/**/08 Service Contract Coordinator
10/00-4/15/02 Worked at Diebold Incorporated through Accountemps
Ø Prepared invoices for various customers
Ø Checked invoices for accuracy, maintained rates, discounts and special conditions for each customer and entered into the billing system
Ø Maintained bill-to and site address file and made changes when needed.
Ø Processed voids
Ø Determined if a call is a billable call or a contract call by reviewing contract documents
Ø Met with customers to ensure accurate and efficient billing occurred
Ø Worked directly with CRC and field staff to maintain accuracy
Ø Worked as part of a team to mentor new associates and to ensure goals were met by the department
Ø Prepared spreadsheets (worked with Word, Excel & QMF)
First Merit Mortgage Corporation, Canton, OH
Set Up Coordinator / Loan Processor 5/98 – 9/00
Ø Set up loan files for the processors within 24 hours of receipt.
Ø Downloaded files to Fannie Mae’s Desktop Underwriter and reviewed and cleared findings
Ø Mailed verifications employers and financial institutions to expedite information retrieval process.
Ø Directed verifications to companies and financial institutions to obtain information needed for the credit decision.
Ø Verified the information input into the system was accurate and correct eliminating errors in processing the loan.
Ø Reviewed and reworked all income figures and debt ratios.
Ø Analyzed credit reports and advised customers of problems areas which may need explained in order for the Underwriter to make a fair decision.
BB&T Mortgage Corporation, Greenville, SC
Loan Verifier 5/96 – 12/97
Ø Reviewed and checked completed mortgage loans for accuracy and completion.
Ø Funded escrow overage to customers.
Ø Audited appraisals and title work for accuracy.
Ø Made copies of files.
Education: Graduated from Jackson High School
Attended University of Akron 8/89 – 12/93
Computer Skills: Proficient knowledge of Excel, Word, Windows, Powerpoint
References available upon request.