Administrative Assistant

Location:

Hickory, NC, 28601

Salary:

Open

Posted:

August 26, 2009

Contact this candidate

Resume:

Melissa Benfield

**** ***** ***** ****, *******, NC 28601

828-***-****

CAREER GOALS

To obtain a stable position that I enjoy working at.

QUALIFICATIONS

I have experience on the following software’s: Microsoft Access, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Powerpoint, HANDS, CDP Medicaid, CDP Healthy Start, Bridge, KY HealthNet, CorelDraw, Aldus Pagemaker, Quark Express, Windows NT, 2000 and XP, Quickbook, Novell Network, CText, Norton Utilities, COMPASS, MESCO, ACARS, SYSM, OPSYS, HLLAPI and AS400.

I have experience in the following positions: Receptionist, Medicaid Billing, Data Entry, Parts Acquisition, Phototypesetting, Subcontracting, Human Resources, Switchboard Operator, Label Typist, Computer Room Maintenance, Quality Control, Accounts Receivable, Sales, Communication Specialist and Administrative Duties.

WORK HISTORY

Lincoln Trail District Health Department

HANDS Administrative Assistant 08/12/2007 to 07/11/08

Enter patient data into HANDS database, communicate with and schedule Family Support Workers as they make home visits, bill Medicaid/Tobacco Fund for home visits by social workers, coordinate events/meetings for HANDS program, maintain Excel database for productivity reports, generate reports/statistics from HANDS database, communicate with Frankfort to solve billing anomalies.

UPS

Air Systems I.E. Specialist, Flight Ops I.E.02/15/04 to 08/11/2007

Analyze weather and engine data from the DFDAU to compile and reformat, in a COBOL environment, raw data into human readable formats. I also analyze and reformat ACARS, ATIS, and Oceanic Clearance data coming from the MU. Keep security tables correct for those needing access to secure uplink transactions. Communicate with vendors regarding communication outages. Troubleshoot MESCO and ACARS anomalies from the aircraft as well as TYPE-B messages.

Senior Administrative Assistant, Flight Ops I.E. 08/23/99 to 02/15/04

Provide administrative assistance to a department of 34. Project payload for outbound flights using an Access database. Process and audit airline communication invoices as well as maintain aircraft utilization reports for service providers and CAAs. Maintain department manuals including the MESCO Pocket Reference Guide. Familiar with supervisor level MESCO control tables, the ACARS repair queue, Tracker and Message database.

Administrative Assistant, Flight Ops I.E. 02/28/99 to 08/23/99

Revised North Atlantic and Pacific Rim Navigational Manuals and prepared flight kits for aircraft. Tracked aircraft using the Compass program to locate missing flight kits.

Key Entry, Second Day Air Doc Auditing 10/25/98 to 02/28/99

Started at UPS in Puerto Rico Key Entry entering data from invoices at the rate of 60 invoices per hour.

MURRAY EQUIPMENT SALES

Office Manager, 07/09/96 to 10/23/98

Greeted customers and answered phone lines. Was responsible for Accounts Receivable/Payable, ordering and inventory of parts, sales, maintained business records on the computer.

THE NEWS-ENTERPRISE

Phototypesetter, 09/06/94 to 07/08/96

Assembled pages of the newspaper using Quark Express. Prepared dummy pages provided by the copy desk and forwarded them to the Ultresetters in a negative form. I also burned plates for the press when needed.

AMBRAKE

Production Assembler, 06/01/92 to 09/06/94

Assembled Honda Accord front disc brakes working the plater and final assembly positions.

UARCO, Inc.

Computer Room Maintenance/Phototypesetter, 08/08/88 to 06/01/92

Composed business forms using the F3 Formbuilder program, Aldus Pagemaker and CorelDraw and forwarded them to the Ultresetters as a negative where they were burned to plates for the presses.

Monitored performance and provided technical support for a Honeywell mainframe and an IBM AS/400 mini-computer. Performed operational procedures including nightly backups as well as recovering and restoring databases after scheduled and unscheduled outages.

I also held the following positions: Label Typist, Switchboard Operator, Human Resources, Subcontracting and Quality Control.

EDUCATION

General, Taylor County High School , Campbellsville , KY 42718 June, 1984

Business/Office, Tim Lee Carter Vocational School , Greensburg , KY 42743 June 1986

Health Careers, Tim Lee Carter Vocational School, Greensburg, KY 42743 June 1985

McKendree College , began bachelor’s program in Organizational Communication

INTERESTS & ACTIVITIES

My interests include reading and gardening.

REFERENCES

Mrs. Opal Porter

1488 Owl Creek Road

Campbellsville, KY 42718