Customer Service, Accounting, Clerical, Financial, Credit
Resume:
Wanda L. Cowan
Franklin, IN ****1
k8s9ed@r.postjobfree.com
**** – Present I took time off to travel with my husband.
**** - **** ********** ******** ************ Facility, Plainfield, IN 46168
Accounting Clerk / SDO Officer
* Supervised and verified important and complex ledgers and journals
* Performed A/P and A/R functions
* Contacted vendors on incorrect payment postings
* Posted daily transactions in DOC MOBS system
* Provided administrative support to the Business Administrator
* Provided intermittent back up for Payroll, Benefits, Accountant & Secretary
* Balanced bank statements and ledgers
1996 - 1998 Automotive Finance Corporation, Carmel, IN 46032
Credit Department Supervisor/Manager
* Supervised a staff of 12 Branch Service Representatives
* Obtained, documented, processed and approved credit lines up to 150K
* Pulled credit reports and approved credit lines for “same day” sale clients
* Performed reviews on current clients for credit line increases
* Calculated, forecasted and prepared yearly budget for my department
* Interviewed, hired and trained new credit department employees
* Completed performance reviews of Branch Service Representatives
1993 - 1996 Consumer Credit Counseling Service, Indianapolis, IN 46204 (not for profit)
Creditor Coordinator
* Negotiated Fair Share participation with Creditors
* Visited creditors to present our Debt Management Program
* Collected Fair Share contributions from participating creditors
* Corrected Account Representatives incorrect payment postings
* Prepared monthly billing for Creditors
* Heavy telephone contact with creditors and clients
* Liaison for Account Reps. when dealing with irate clients and creditors
* Assumed the responsibilities of the Director of Operations in her absence
1991 - 1993 Area IV Agency on Aging and Community Services Lafayette, IN 47905 (not for profit)
Community Outreach & Intake Manager
* Managed a caseload of approximately 40 clients
* Interviewed applicants for our 12 community programs
* Obtained and documented income and personal data on each household member
* Approved or rejected applications in accordance with program guidelines
* Budgeted, documented and reconciled allotments up to $250K
* Assisted clients in search of services not provided by our agency
Computer/Office Equipment Experience:
Microsoft Excel, Word and Spreadsheets
Windows
Mobs and PeopleSoft Programs
Cu Star Credit Software
AS/400
Internet
Encoders
Switchboard
Microfiche
Basic Office Equipment
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