Customer Service Office
Resume:
Lisa Marie Albright
Oberlin, Oh 44074
k2pg7h@r.postjobfree.com
SUMMARY
Ten+ years of customer service experience, mainly in hospitality industry. Willing and able to
efficiently and productively run all office equipment, including multi-line phones.
Extremely reliable and also a dedicated team player, that can work with minimal supervision.
EDUCATION
Joint Vocational School Oberlin, Ohio
COMPUTER BUSINESS TECHNOLOGY
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WORD, EXCEL AND ACCOUNTING
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WORKED IN OFFICE
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CERTIFICATE ACHIEVED
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Oberlin Senior High Oberlin, Ohio
PROFIECENTLY RAN ALL OFFICE EQUIPMENT
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ANSWERED PHONES
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PARTICIPATED IN MAJOR SPORTS
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DIPLOMA ACHIEVED
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WORK EXPERIENCE
RMBJ-Amherst/Elyria, Oh 10/04-Present
Office Supervisor
Proficient in maintaining computers and employee scheduling
Kept Detailed Logs (Banking)
Teletech-Amherst, Oh 05/08-01/09
CSR
Troubleshoot T-Mobile Phones
Took Payments for Services
Ordered Phones and Services
E-Check Stations 05/07-04/08
INSPECTOR
Inputted cars and customers information into Computers
Drove Cars on Machine (called Dine)
Plugged into OBC and OBC II (for Diagnostics)
Pressurized Gas Caps
Explained print-outs to customers (Passing or Failing)
Wal-Mart- Oberlin, Oh 06/05-04/06
OVERNIGHT STOCKER
Managed Frozen Foods
Restocked Area
Set-Up Features
Holiday Inn Airport/Holiday Inn Elyria 02/98-03/04
HEAD NIGHT AUDITOR/CONTROLLER
Balanced all Journals Nightly
Inputted Information into Computers
Maintained Computers
Did Accounts Payable and Receivable
Crossed Trained in all Departments (banquets, restaurant, bar and
housekeeping)
COMMUNITY INVOLVEMENT
Southside Neighborhood Association
Teacher’s Aide at Oberlin Senior Center
(In Connection with LCCC)
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