Manager Customer Service

Jose L Silverio

*** ** ** ** *

Arlington, Va ****2

Phone: 703-***-****

Cell: 571-***-****

E-Mail: jycf64@r.postjobfree.com

Professional Summary

Objective: Seeking a challenging and responsible position in area of business operations, relations and customer service. 4/27/2012-Present Macy's Retail As LP Detective being part of an innovative approach to protecting the company's assets. Learning effective surveillance and investigation techniques. Edibility to follow instructions and consistently act in a professional manner. Perform investigations in a confidential environment. Strong customer service skills and work well with the public and in a team atmosphere. Use good judgment and utilize critical thinking skills. Highly motivated, detail oriented, and well-organized skill. Supporting the core values and business priorities of Macy???s.

Education

,

High school Graduate Woodbridge, Va 06/90

Work History

5/11/2009 to 2/1/2010

1/8/2007 to 12/29/2009

California Tortilla

Asst. Manager

01/2004 to 1/7/2008

Arby???s Restaurant ,

Manager

03/2003 to 01/2004

ACE AMERICAN???S EXPRESS ,

Center Manager

02/2000 to 03/2003

STARBUCKS COFFEE COMPANY ,

Assistant Manager

08/1998 to 02/2000

Hollywood Video Store ,

Assistant Manager

1989 to 08/1998

Wendy's Davco Restaurant ,

Assistant Manager

Additional Information

Excellent organization and speaks Spanish. Ability to assess needs analyze and solve problems. Attention to detail in quality work. Management-level decision-maker; accountable for setting priorities, planning and meeting goals. Self-motivated, reliable, professional competent.

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