Quality Assurance Specialist / QMS consultant

RICHARD L. GALANTE

* ********* ****, *******, ** 03077

603-***-**** gtpcdb@r.postjobfree.com

QUALITY ASSURANCE TECHNICIAN / ISO 9001 AUDITOR

I have an excellent understanding of how a Quality Management System is planned, implemented and maintained throughout an entire organization. I can bring my knowledge, experience and supreme level of detail to your company. By working with Engineering, Manufacturing and Purchasing Departments I can help resolve quality issues. I will alleviate problems with suppliers, in-house process and material issues as well as eliminate customer complaints.

I am educated & dedicated; have worked for many years in an ISO 9001 certified industrial electronics company. Manufacturing a wide variety of products and devices used in many different industries from pharmaceutical to mining. I helped

ascertain ISO 9001 certification. I was deeply involved in the development the Quality Manual, Quality procedures and SOP's. I helped put systems in place to both prevent and correct quality related issues. I drastically reduced the number of product & document related errors which may have otherwise made it to the customer.

PROFESSIONAL EXPERIENCE

10/2009 - 4/2012 PRODUCTION SUPERVISOR

Product Resources Incorporated, Newburyport, MA

Lead a manufacturing group of 12-15 electro-mechanical assemblers

Motivated and earned their respect by getting to know/relating well to them.

Was a good leader and was able to get assemblies completed on time or ahead of schedule

Worked with Engineering & Quality departments to resolve any design or process related issues.

Ensured assemblers had all necessary resources (working with Purchasing and Inventory Control)to get jobs done right.

Lead Internal ISO 9001; EN 13980 Auditor

Held monthly Audit Review Meetings where issues and solutions were discussed and Action Items assigned.

01/1999 - 10/2009 QUALITY ASSURANCE TECHNICIAN

Product Resources Incorporated, Newburyport, MA

Held several roles and demonstrated the ability to apply logical thinking to a wide range of practical problems. Thoroughly performed any and all tasks as required by the Quality Assurance manager (data gathering, charts graphs for presentation, CAR follow-up etc.).

LEAD INTERNAL AUDITOR ISO 9001; EN 13980

Planned, scheduled, and conducted internal quality audits; documenting the results with a formal report for management.

Logged Audit Non-Conformances when detected.

Wrote or co-wrote many of the companies Quality procedures and SOP's for it Quality Manual to the ISO 9001 standard

INCOMING OUTGOING INSPECTION

Performed and documented incoming and outgoing inspections.

Greatly reduced the number of issues in both raw materials (incoming) and product/packaging/documentation errors on final product before they were shipped out (and could reach the customer).

Documented Non-Conforming conditions and initiated Corrective Actions and SCAR's

DOCUMENT CONTROL SPECIALIST

Issued and released all procedures, schematics and documents to the manufacturing and test/service departments(ensuring they were to the latest revision).

Handled all ECN's ( tying up any loose ends) closing and distributing them to all necessary parties.

EDUCATION

Bachelors of Science, Business Administration

Concentration in Marketing

Salem State College, Salem MA 1999

REFERENCES

PRODUCT RESOURCES INCORPORATED

4 Mulliken Way, Newburyport, MA 01950

John Caruso, CQO / Quality Manager 978-***-****

Paul Ermanski, Sales/Marketing Manager 978-***-****

Bill Walsh, Test/Service Manager 978-***-****

Jerry Mace, COO / Manufacturing Manager 978-***-****

Michelle O'Neil, Human Resources 978-***-****

John Erickson, CEO 978-***-****

In this challenging business environment quality assurance is essential for any company to survive and be profitable. I have the knowledge, skill set & determination to help to make your company a Quality Leader.

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