Sales Customer Service

HARI PILLAI

email : gqnea1@r.postjobfree.com

Flat A-*, Block B

Prithvi Apartments, Vijaypuri Colony

Tarnaka Secunderabad

Pin 500 017 Phone 099********

Home Phone: (91)040- 40180367

Objective

A Competent&Versatile professional with 20+ years of Commendable and in-depth experience to the entire spectrum of Sales/Business Development/Client Management activities primarily in Hospital, Institutional & Supply chain operations. Seeks a leadership position in a growing company to enhance & utilize the current Skill sets fruitfully to achieve high profitability & customer satisfaction

Professional Summary :

Core Competence &

Skill Sets

• Sales Achievement

• Business Development

• Marketing Promotions

• Negotiation Skills

• People Management

• Time Management

• Trainer

• Interpersonal Skills

• Presentation Skills

• Quality Improvement

• Innovations

• Customer Focus

• A target oriented Engineer with experience in Core Sales/ Business Development, mainly in Institutional, Hospital & Industrial sectors

• Possess sound technical knowledge & acumen in New business development. Customer Value enhancement, Customer need generation & identification, and pro-active business response to Competitor activity

• Strong People Management skills.Have trained 25+ new appointees on Product Knowledge, Sales & Customer Service

• Very successful in developing strategic sales plans with uncanny negotiation skills often taking Competition by surprise in tenders & b.i.d. finalizations

• Top performer, always meeting Targets in Sales

• Logical thinker & Very fast learner. Completed programs in Lean Six Sigma and Yellow Belt Project

• Strong Planning & Execution Skills. Have independently handled turn key projects in various parts of the country.

• A very good team Builder & Player with proven skills in extracting efficient work in difficult circumstances

• Excellent Communication skills with extra ordinary grasp on different languages

• A very Fast learner & adapts to change immedietly

Career Path

Presently

HSBC India Limited, Hyderabad May 2005 - Present

Process Associate ( District Service centre)

Loorie Meditech, Hyderabad , India Oct 1993- May 2005

General Manager ( Marketing )

Surgico Group of Companies , New Delhi Feb 1990- Sept 1993

Manager (Sales )

Blue Star Limited , New Delhi Mar 1982- Apr 1987

Senior Sales Executive

Academic Profile

• Course Completed in B.Sc ( Electrical Engineering) from Regional Engineering College , CALICUT in 1980 –

• CBSE Board Higher Secondary from New Delhi in year 1974

Special Training

• ASTM Level II training in Ultrasound Instruments in Germany & England in year 1982-83

• Six Sigma Yellow Belt Training and certification from HSBC

• Supply chain management course

Languages Known: English, Hindi, Urdu, Punjabi, Tamil & Malayalam

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