Customer Service High School

Shameria Walton

**** *** ******, ********, ** ***06 706-***-**** ggoqy6@r.postjobfree.com

Objective To seek employment as a professional.

Experience Customer Care Professional

**/**** - *****nt Alpine Access Work from Home

Taking inbound calls for Microsoft Xbox customers. Assist with troubleshooting and billing issues and questions.

Personal Care Assistant

03/2011 - 05/2011 Freedom Home Care Columbus, GA

Assisting patients with companionship personal care, transportation, dressing, medication reminders, blood sugar sticks, meal preparation, light housekeeping, ambulation assist and day to day activities.

Customer Service Representative

04/2007 - 06/2008 Westaff Columbus, GA

Received inbound calls from customers to assist with credit card accounts.

Assistance Coordinator

07/2008 - 07/2009 Road America Columbus, GA

Received inbound calls from customers to assist with roadside service.

Education KLA Medical Institute, Columbus, GA

01/2010 - 06/2010

Medical Assistant Diploma

NCCT Certification Exam will take on 05/23/11

G. W. Carver High School, Columbus, GA

08/2001 - 05/2005

High School Diploma

Skills Proficient in computer software such as Excel, PowerPoint, Access, and Microsoft Word. Performed clinical procedures such as, vitals, BP and charting medical history clinical Sufficient in nursing care activities such as; ambulation assist medication reminders, transportation, meal preparation, companionship, personal hygiene care (bed bath, shower chair) assistance in dressing, grooming, pressure points care, blood sugar sticks and light house keeping. Experienced in care with mental disabilities or special needs patients.

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