Vice President of Supply Chain / HealthCare
Resume:
GRACE JACKSON
**** ****** *********, *********, ********* 70047
edsy6b@r.postjobfree.com
QUALIFICATIONS PROFILE
Highly talented and results-driven professional powered with broad-based years of immeasurable success in supply chain, operations, and strategic business development. Demonstrate keen expertise in applying innovative, state-of-the-art concepts to optimize operational efficiency and productivity while significantly reducing costs. Excel in directing cross-functional teams and developing teams to achieve solid bottom-line results. Proven effectiveness in building long-term quality relationships focused on teamwork, service level, and cost containment. Accustomed to working effectively even in globally competitive, challenging, and fast-paced environment.
CORE STRENGTHS
- Supply Chain Coordination
- Continuous Process and Performance Improvement
- Project Management and Operations
- Leadership, Training, and Team Building
- Cost-Effectiveness and Quality Assurance
- Efficient Budget and Inventory Control
- Profit and Loss Projections
- Problem Resolution and Decision-Making
- Time Management and Prioritization
- Strategic, Operational, and Tactical Planning
- Strong Analytical and Interpersonal Skills
- Articulate Oral and Written Communication
EMPLOYMENT HISTORY
OCHSNER HEALTH SYSTEM ~ NEW ORLEANS, LA
A 1423-bed non-profit, academic, multi-specialty, healthcare delivery system, including 8 hospitals and over 38 health centers located throughout Southeast Louisiana.
Assistant Vice President Supply Chain Feb 2007–Present
Direct and coordinate day-to-day operational business activities mainly in supply management, courier services, inventory control, or supply and receiving. Render high level of assistance to the medical team in providing prompt support services for the health system. Serve as a liaison with direct reports, employees, and key internal customers at all campuses to address issues and concerns in a timely manner. Administer operating and capital budgets to fund operations of all assigned departments. Mentor leadership staff to develop their competencies and achieve their maximum level of potential.
Notable Achievements:
- Initiated the development and implementation of innovative strategies for supply cost reduction and utilization management
- Appointed to manage the supply/inventory control information system
- Drove all efforts to set and develop Supply Chain 3 Year Plan with specific annual goals and targets
- Instituted the Supply Distribution Task Force to review techniques to consolidate functions, eliminate duplication of effort, and optimize efficiency
- Presided over 22 operations improvements across four hospital storerooms which resulted to:
- Caregiver satisfaction and service standards
- Caregiver education and communication of Materials Management
- System-wide policy and procedures and role clarification
- Improved space utilization, storage efficiency, and inventory optimization by completing an assessment of stocking locations and making innovative recommendations
- Pioneered the first Storeroom of the Month Award, thus bolstering morale, productivity, and overall quality improvement across the system
- Drastically reduced inventory value by 2.6% in the New Orleans Region
- Functioned as an integral part of the Leadership Focus Group Committee responsible for creating decisions, implementing new programs and services, and discussing topics which are important to the organization
- Commended as an active member of Supply Chain Integration Team, Leadership Focus Group, EPAC, Lawson User Group and Lawson Project Lead Committee
- Recognized as one of the finalist for New Leader of the Year Award in 2007
HURLEY MEDICAL CENTER ~ FLINT, MI
A 443-bed level I trauma center, providing acute and tertiary care primarily in a 5-county region with a population of about 500,000.
Purchasing Manager Feb 2005–Jan 2007
Collaboratively worked with Vice President of Supply Chain Management in providing direction, support, and training to the purchasing buyers and staff. Held responsible for solving general administration conflicts and materials management issues within the medical center. Continuously enhanced department personnel competencies through ongoing in-service education, on-the-job training, evaluations and open departmental meetings. Handled financing or extended payment plans for capital equipment procurement and services with the various manufacturers and distributors, as delegated by the CEO/Administration. Provided expert oversight in the process for supply cost reduction, standardization and contract management.
Notable Achievements:
- Established and implemented policies, procedures and the materials management system
- Earned distinction for reducing costs, improving sales and profits, and developing purchasing programs to meet corporate objectives
- Supervised purchasing operations and staff including the $60.2M medical center purchases
- Restructured the Mail Room and Copy Center to provide higher service levels at reduce cost
- Ensured strict compliance with strict Government regulations and personally handled large dollar purchasing negotiations and major vendor relationships
- Generated $1M in annual savings by utilizing strong negotiation skills for long-term agreements and programs with key vendors
- Masterfully led the development of the Supply Chain Management portion of the hospitals new strategic plan
- Instrumental in soliciting proposals from various manufacturers and distributors for all supplies and equipment throughout the hospital
- Functioned as Pre-Bid Committee Chairman and Voting Member of the Capital Equipment and IS Steering Committees
USAR TECHNICIAN GROUP, 88TH RRC, DET 4, 8TH ARMY CONUS ~ SOUTHFIELD, MI
A command/control and support headquarters for 8th Army Reserve Units in the 3 state region of Indianapolis, Michigan, and Ohio.
Unit Administrator Jul 2004–Feb 2005
Performed high-level administrative support to the United States Army Reserve unit commander. Supported the commander in the areas of training, administration, supply, maintenance, recruiting and retention, inspections, and liaison with higher headquarters. Delegated priorities of unit sections and personnel and complied with instructions from higher headquarters. Planned and coordinated personnel actions in areas, such as reenlistments, separations, discharges and transfers, retirements, promotions and awards, payroll, and others.
Notable Achievements:
- Handled Request for Military Occupational Skill (MOS) changes, security clearances, completion of officer and noncommissioned officer evaluation reports, unit training, and attendance reporting
- Headed and coordinated overall operations of Army Reserve activity
- Created and implemented policies, procedures, and plans toward fulfillment of organizational objectives
SAINT MARY’S OF MICHIGAN MEDICAL CENTER ~ SAGINAW, MI
A 250-bed non-profit hospital with 4 specialty units, including Adult and Pediatric, Burn Intensive Care, Coronary Care, and Intensive Care.
Buyer Nov 2003–Apr 2004
Oversaw procurement, logistics, and cost optimization processes/activities at hospital, clinics and satellite facilities. Convened with department managers in relation to procurement to establish specifications and needs. Communicated with sales representatives to ensure accuracy and a competitive price. Pivotal in calculating price breakdowns, discounts, and freight charges prior to generating and processing purchase orders; followed up credits and resolved invoicing discrepancies. Built and cultivated long-term quality relationships with vendors, trucking companies, and warehouse personnel to ensure cost-effective and timely expediting of supplies and equipment.
Notable Achievements:
- Analyzed complex purchase requests, including requests for quotes, bids, proposals, complex one-time orders, and complex multi-term orders in accordance with medical center policies
- Completed all aspects of procurement solicitations for formally advertised or negotiated procedures, which includes terms and conditions, scope of work, insurance and bonding requirements, and compliance with state and federal regulations
- Seamlessly implemented the first competitive bid process, immediately improving acquisition cost for products and services
HURLEY MEDICAL CENTER ~ FLINT, MI
A 443-bed level I trauma center, providing acute and tertiary care primarily in a 5-county region with a population of about 500,000
Material Systems Coordinator Apr 2003–Oct 2003
Played a vital role in developing systems for purchasing supplies, materials, and equipment for the medical center. Utilized strong negotiation skills in all supply services and equipment purchases with suppliers. Conceptualized and implemented in-service/training/continuing education programs for departmental staff engaged in purchasing operations and related clerical support activities.
Notable Achievements:
- Proposed recommendations for polices, systems, and procedures necessary for the attainment of departmental strategic plans and customer service standards
- Chosen as a liaison between clinical services and receiving, accounting, purchasing agents, vendors, and distribution personnel
- Actively responded to product/billing inquiries and rendered assistance on special projects as necessary
- Recognized as functional champion for supply chain projects and initiatives
- Successfully maximized vendor resources to secure lower-cost, longer-term contracts with suppliers
- Optimized operational efficiency by streamlining the purchasing operations
Operating Room Systems Coordinator Aug 1998–Nov 2002
Displayed unsurpassed management expertise in financial, human resource, management information, and administrative support system for surgical services. Vigorously participated in quality assessment and continuous quality improvement activities. Applied dynamic leadership talents in day-to-day activities of personnel engaged in surgical boarding, patient charging, physician preferencing, and materials. Oversaw the fast-paced front desk in areas of manual and computerized scheduling, billing, and journal entry. Prepared statistical reports regarding the OR department activities and patient volume. Worked closely with the Sterile Processing Director, OR, clinical managers and staff nurses to develop and maintain the automated inventory system. Convened with the Administrator for Surgical Services and departmental manager to budget, analyze, and evaluate capital equipment and other patient care supplies.
Notable Achievements:
- Devised effective plans/projects to increase the effectiveness and efficiency of surgical services operations
- Interfaced with staff and physicians to identify and implement supply cost reduction opportunities focusing on areas of standardization, utilization and waste management
- Commended for negotiating more than $1.1M savings and $207K reduction in inventory
- Provided strategic direction to purchase and training of staff on $621K capital equipment
- Offered administrative support to Ambulatory Surgery, GI Laboratory, and PACU and helped in preparation and implementation of Surgical Services Business Plan
- Performed monthly program reviews with departments to determine reasons for budget variances
MILITARY BACKGROUND
UNITED STATES ARMY–ACTIVE GUARD RESERVE
Health Services Materiel Officer ~ 88th Regional Support Command, 323d Combat Support Hospital, Southfield, MI: 1996–1998
Medical Operations Officer ~ 99th Regional Support Command, 309th Medical Group, Rockville, MD: 1994–1996
EDUCATION
MASTER OF SCIENCE IN HEALTH SERVICE ADMINISTRATION ~ Central Michigan University, Mount Pleasant, MI: 1997
BACHELOR OF ARTS IN PSYCHOLOGY ~ Saint John's University, Jamaica, NY: 1990
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