May Hall
ecw1r9@r.postjobfree.com
OBJECTIVE
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Career opportunity which allows me prove my dedication, commitment and integrity on the job. I am industrious, dependable, committed to all tasks assigned, multitasking and have a proven high work ethics with solid professional references.
WORK EXPERIENCE
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6/2010 to Present Janus Hotels and Resort
Wausau, Wisconsin
Auditor/Customer Service Representative
Performing all the front desk operations, accomplishing all Sales and
Marketing. Also assisting the General Manager with the accounting.
9/2004 to 6/2010 Accor International Corporation
Madison, Wisconsin
General Manager
Managing the hotel internal and external operations of the business.
Planning, financing, delegating and controlling all the budget and
Spending. Responsible for all Human Resources to include,
Recruitment, selection, training, and resolution and disciplinary issues.
Drafted Monthly, Annual Budget for the Corporation. Performed
Sales and Marketing and other tasks assigned by the Regional.
5/1998 to 9/2004 Intercontinental Hotels ( Holiday Inn Suites/Candlewood Suites)
Wausau, Wisconsin
Front Desk Supervisor
Managing all the front desk functions, Communicating objectives,
Disciplining, scheduling, and visually monitoring performance.
Training new front desk, and ensuring adherence to all service and
Productivity standards that provide guest satisfaction.
1/1995 to 5/1998 Cendant Corporation (Days Inn, Super 8 Motel)
Assistant Manager, Wausau, Wisconsin
Assisting the owner in all business hotel operations. Submitting the
End of the day reports, and all accounting trasactions. Controlling all
The individual and group reservations.
4/1992 to 9/1995 NFCU (Navy Federal Credit Union)
Bank Teller, Atsugi, Japan
Providing customer service and processing checking, savings, and loan.
SKILLS AND ACTIVITIES
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I have in excess of 15 years Hospitality-Hotel experience to include General Manager, Front Desk Supervisor and Assistant Manager. I also have 3 years of experienced in Banking and finance.
EDUCATION
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1/1996 to 10/2002 Upper Iowa University, Lafayette Iowa
Bachelor of Science in Business Management
- Graduated Cum Laude
3/1994 to 1/1996 Univesrity of Maryland, Stuttgart West Germany
A.A in Business Administration
5/1979 to 6/1983 Columban College, Olongapo City, Philippines
A.A in Finance and Accounting