Customer Service, Sales, Business Development LATAM

HERNAN J. ESCOBAR

***** *.*. **** ****** Miami, Florida 33186 305-***-****; e3rtli@r.postjobfree.com

PROFILE: Results-driven, energetic sales/business development executive. Bi-cultural individual not just bi-lingual; with the sensitivity to racial, cultural and ideological diversity. Extensively experienced in sales, marketing, international private banking and risk management. Innovative team builder with an entrepreneurial spirit, a keen sense of truth and evaluation, fair and objective approach to leadership, and sound analytical and economic judgment. Articulate, diplomatic communicator, who excels at developing and maintaining advantageous relationships, consistently meets challenges and maintains the highest standards of ethics and personal performance; with initiative, drive, and ability to learn new skills.

Expertise & Performance Highlights

Partner/Client Relationship Management • Has cemented credibility of large and small-size corporations among business circles throughout Latin America, South Florida and other markets in the U.S. • Outstanding capability to build trustful relationships with senior management and clientele, industry liaisons, government and trade organizations • Only executive succeeding at retaining select top-ranking client base after major corporate transition process.

New Markets Entry & Marketing/Sales • Initiated and consolidated presence in Latin America of small-size and Fortune 500 finance corporations based in South Florida; generated outstanding increase of 17K% on holdings for local investments company • Managed complex nationalization processes of high-technology products in Latin America defeating trade and cultural barriers • Repeatedly excelled sales expectations and created innovative incentive and marketing efforts; has proven record of sales in such differing areas as financial, real estate, and engineering products • Has raised industrial product sales by 100% in a one-year period .

PROFESSIONAL HISTORY:

February 2012 to June 2012 QUALIFIED PROFESSIONAL HOME HEALTH SERVICES Miami, Florida

(Affiliated with a leading national company Family Home Health Services Inc.)

Independent Sales Contractor – South Florida

Educate, interact with and assist with referrals from healthcare professionals in hospitals, nursing homes, and others. Extensive personal contact with physicians and staff nurses. Relationship building with discharge planners, case managers, floor nurses, and directors of social services, during promotional activities into the hospital environment, nursing homes, assisted living and other health care providers. Responsible for managing the marketing activities for assigned territory on a daily basis. Communicate appropriately with providers, attending physicians and others, to insure that promised services are provided.

2010 to 2012 SEASONS HOSPICE & PALLATIVE CARE Miami, Florida

(Leading national company in providing hospice and palliative care to terminal ill patients, finding creative solutions adding to the quality of life, striving for excellence beyond accepted standards)

Hospice Care Consultant – South Florida

Extensive face –to-face contact with physicians and the development of value based solutions for the physicians, patients and their families.

Call on hospitals, nursing, assisted living facilities and other healthcare providers. Build and maintain client relationships. Work in partnership with Executive Director to develop business plan and strategy for the local market.

2003 to 2010 AMERICAN RESIDENTIAL EQUITIES, INC. Miami, Florida

(Leading Company in sale of real estate backed securities, non-performing and sub-performing mortgage loans.)

Senior Associate – Latin America

Opened the Latin American market. Established and managed distribution network in LATAM, successfully increasing high net worth holdings from $500,000 to $85 million.

Integral role in the development of the regulatory compliance, KYC, BSA and other procedural policies for the company.

2001 to 2002ABN-AMRO BANK – MIAMI AGENCY Miami, Florida

(Global financial institution with subsidiaries in commercial/investment banking and related financial activities.)

Vice President – International Private Banking (Latin America)

Reversed massive loss of assets under management, stabilizing $50 million in bank holdings in the affected market.

Managed a staff of four junior relationship managers.

1998 to 2001AMERICAN EXPRESS BANK INTERNATIONAL Miami, Florida

(Subsidiary of American Express Company, a leading global financial services institution.)

Senior Director – Latin America

Developed and grew client base and achieved revenue targets, increasing territory holdings to $50 million.

Successfully captured and retained long-term client relationship loyalty (and a $100 million portfolio) from an established, highly-regarded (and retiring) manager without a loss of business.

Developed and managed six members of the private banking team.

1982 to 1998 BANCO GANADERO OF COLOMBIA – MIAMI AGENCY Miami, Florida

(Formerly Colombia’s second largest bank, 35% owned by Colombian government.)

Vice President – Business Development (1994 to 1998)

Project Executive Director (1992 to 1994)

Vice President – Business Development (1983 to 1992)

Vice President – Assistant General Manager (1982 to 1983)

Selected Accomplishments:

Facilitated startup of Miami Agency, including management of process that secured State of Florida banking license, acquisition of bank equipment, identification and hiring of key employees, leasing/construction of bank’s office floor, insurance negotiations, and development of key relationships with major U.S. and European correspondent banks.

Established, managed and grew private banking department which, within five years, was recognized as the largest Colombian private banking institution in Miami with over $200 million in holdings.

Developed and implemented effective marketing and compliance programs; trained and motivated head office regional and branch managers.

Established and oversaw a highly-productive sales team to generate private banking business, while simultaneously maintaining comprehensive oversight of banking regulation compliance. Directly managed six members at the Miami Agency. Indirectly managed twelve regional and branch managers from the bank’s head office in Colombia.

Prior to 1982 BRINTER CORPORATION Miami, Florida

(Subsidiary of Colombia’s largest real estate developer and broker.)

General Manager

Established subsidiary, introduced company to leading Florida developers, created successful joint ventures and generated over $8 million through Colombian investors.

Trained and supervised a 35-member headquarters sales team, and sold over $6 million in low- to mid-range South Florida residential real estate.

HUYCK CORPORATION Miami, Florida

(Leading global supplier of paper industry equipment and technology.)

District Sales Representative – Latin America

Increased business-to-business and end-user sales by 50% in Colombia, Venezuela and

Ecuador.

GOULDS PUMPS, INC. Seneca Falls, New York/Coral Gables, Florida

(Fortune 500 company, one of the largest global centrifugal pump manufacturers.)

District Sales Representative – Latin America

Upon completion of application engineer training, served as member of regional team that successfully secured $30 million in international bids for major engineering projects in Latin America.

Increased revenues by 5% to 15% through outside vendor purchases from industrial electric motor manufacturers (including U.S. Motors, GE and Westinghouse).

H.E.P. REPRESENTACIONES LTDA. www.heprep.com Bogota, Colombia

(Family-owned Colombian company and exclusive sales representative of leading U.S. and European industrial manufacturers of specialized equipment for process industries.)

Sales Representative (first employment position following college graduation)

Studied multiple aspects of family business, including engineering processes and products, and earned recognition for achievements in sales and market share.

Associations & Education

Professional Associations: Colombian-American Chamber of Commerce –Board of Directors (1985-1988/ 1993-1995); Florida International Banks Association -Banco Ganadero Representative (1993); Chambers of Commerce: Ecuador, Venezuela, Argentina among others.

Formal Education:

Business Economics. Bachelor of Science. University of Toledo. Toledo, Ohio

Specialized Training: Participated in a vast number of seminars, workshops and training covering all business, commercial and industrial areas, from Health Care Services, Financial Services, Private Banking, Compliance, Management, Industrial Manufacturing and Engineering, to Sales, Marketing, Management and Leadership.

Language Skills: Fluent in English and Spanish.

Working knowledge of Windows, MS Word, Excel, Outlook, Internet Explorer, and other software packages and applications.

US Citizen

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