Customer Service High School
Resume:
Jessica T. Creppon
Tomball, TX 77377
Phone: 281:253:7587
Email: dsbgh6@r.postjobfree.com
A motivated and goal oriented student, eager to join a company where I can utilize my achievements, skills, strategic thinking, and leadership abilities which will enable me to consistently exceed expectations and stated goals. I am a team player and a problem solver, with a proven record of success at establishing and setting strategic direction, executing to plan, optimizing operations, and leading teams to achieve outstanding results.
Employment History
Texas Land and Cattle Co- Houston TX. Oct 2008 – Feb 2009
Hostess and Waitress
Handled Cash
Provided exceptional customer service
Daco Auto Inc.- Tomball TX Summer 2005-2009
Receptionist
Assisted in front and back end operations for new website launch
Implemented and maintained process for registration and payment of companies records
Developed new system to track company supplies and sales paraphernalia
Masterminded customer service
JCPenney-Cy Fair Town Center, Cypress TX October 2010 – July 9th 2011
Sales Associate/ Head Cashier
Overall “Customer FIRST” performance of this associate
Handles P.O.S. transactions accurately and efficiently
Actively solicits new JCPenney credit card customers
Responds cooperatively to supervision
Adheres to Company policies/procedures/rules
Awards Earned
1. Top five producer for 6 months
2. Associate of the Month for April
SEPHORA: inside JCPenney July 2011-Current
Product Consultant
High scoring OSAT in company
Beauty expert training
Experienced multiple high fashion events with top pillar brands.
Knowledge of numerous brands in company
Top customer service excellence awards
Top 10 in district for credit applications
Skills Summary
Leader qualities
Self motivated
Observant
Idealistic
Choosing my attitude
Being there
Gregarious
Sense of humor
Team player
Good listener
Strong oral and written communication skill
Cash handling experience
Good Typing Skill Computer Knowledge, Basic proficiency in Microsoft Office, internet, and job specific software applications
Ability to communicate professionally and effectively, oral and written, at all levels
Proficient in all aspects of Microsoft Office
Loyal, dependable, passionate, and confident
Education
Tomball High School – Tomball, TX Aug. 2005 – June 2009
High School diploma
Graduated with 3.0 GPA
Texas A&M University Kingsville – Kingsville, TX Aug.2009-current
Dick and Mary Lewis Kleberg College of Agriculture and Human Sciences
o Animal Science Pre Veterinary Medicine
3.2 GPA standing
Affiliations and Associations
Texas FFA Association – Tomball, TX 2005-2009
Held 3 Officer positions
Community projects
o Cleaning up retirement homes
o Salvation Army
o Adopt a Highway
o Locale parades
o Meals on Wheels
Fundraising events
o Holiday Food drive
o Car washes
o Project Agriculture Show BBQ sale
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