Quality Assurance Manager

GREGORY L. JACKSON

**** ** ***** ******

North Miami Beach, FL 33162

305-***-**** • da85q4@r.postjobfree.com

OBJECTIVE

Results-oriented and competent director, district / regional manager, and corporate meeting planning specialist that is seeking full-time employment within a dynamic environment.

EXPERIENCE

Production Manager – Lasso the Moon, Inc., Miami, FL October 2010 to present

• Plans, develops, coordinates, and manages corporate meetings, as well as private and social events.

• Prepares event proposals and monitors budget expenditures.

• Investigates and responds to client and guest concerns; prepares and implements quality assurance measures.

• Secures and liaises with all event venues, and develops all event schedules, timelines and logistics.

• Researches and hires artists, vendors, and production companies and monitors their contractual obligations.

• Serves as key point person for up to 150 staff and volunteers, from event setup to breakdown.

• Prepares all invoices and closes out financial accounts.

Director of Regional Programs – YoungArts, Miami, FL July 2009 – February 2010

Developed and strategically implemented regional programming, as it directly relates to the

National Foundation for Advancement in the Arts’ (NFAA) core program, YoungArts.

• Hired, managed, and trained a national program team that included staff, outside consultants, and interns.

• Managed all regional events throughout the United States and in the organization’s key markets.

• Created and managed regional program budget forecasts; as well as all P&L, financial, and operations reports.

Cultural / Community Director – Miami Dade College, Miami, FL July 2001 – June 2009

Had senior level responsibility to provide leadership in fulfilling the mission and

vision of the programs for Miami Dade College’s Cultural Affairs Department.

• Devised new and creative branding and marketing strategies, to increase total audience attendance

to 75% during live performance.

• Managed an $ 800,000 departmental budget and 1.7 million dollar endowment.

• Served as both preparer/approver of an integrated, relational database that linked the functional areas

of personnel / payroll, finance (including purchasing, accounts payable & receivable, central accounting,

purchasing cards, and cashiering).

• Implemented all departmental resource development and strategic planning that produced timely and measured results.

• Negotiated/monitored all contracts and collective bargaining agreements with artists, service providers, technicians,

and vendors.

• Developed, implemented, and directed all cultural residency and education programs for 160,000 students & faculty.

EDUCATION

University of Massachusetts at Lowell - M.M. / Vocal Performance

Adelphi University – B.S. Music / Vocal Performance

• Graduated summa cum laude

REFERENCES

References available upon request.

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