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Customer Service Administrative Assistant

Location:
Fort Myers, FL, 34109
Salary:
open
Posted:
October 24, 2012

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Resume:

Penny Lucio

**** ******** **** ****** **** ***

Naples, Florida 34109

Cell 229-***-**** Cell 229-***-****

E-mail cyemxl@r.postjobfree.com

To: Hiring Coordinator,

.

I have great customer service experience and communication skills. I am a hard worker and have the ability to learn fast. I carry a professional demeanor with good posture and I feel confident that I can promote sales and represent your organization competitively. Please review my resume. If my job experience has the qualifications that your company is looking for please give me a call.

Respectfully yours,

Mrs. Penny Martin

Penny Lucio

2626 Fountain View Circle suit 107

Naples, Florida 34109

Cell 229-***-**** Cell 229-***-****

E-mail cyemxl@r.postjobfree.com

Professional Objective:

Attain a professional position at a premier organization and to further expand my goals in the customer service industry.

Summary of Qualifications:

Great customer service and communication skills

Maintaining 1st class service at 4 star restaurant

Office manager for self employed construction business

Purchasing agent and maintenance coordinator for a Plantation property

Work History:

2011 to 2012

Administrative Assistant Arrow Head Golf Course Maintenance

The Administrative Assistant reports directly to the Golf Course Superintendent and provides administrative, clerical and office management support for the golf course maintenance operation.

2007 to 2008

Front Desk Clerk and Supervisor For Comfort Inn

Manage and assign rooms for housekeeping staff schedules

Check-in and check-out guests and handle any complaints in a

satisfactory manner

Set up Golf Group outings reservations at local golf clubs, which included, tee times, banquet or eating arrangements, weddings and/or family reunions.

Operated Shift 4 Dollars on The Net software for credit card batch reports

Night audit, ran paperwork reports with cash amounts up to several $1000.00 and set-up for breakfast groups

2003 to 2006

Lake Blackshear Resort Day time Server/ Hostess Cordele, Georgia

Managing bank and balancing out at the end of day

Open and set up for the days service, reservations and banquet set up

Training of all new employees

Open and serve bar guest

Worked with Micros software for 3.5 years

1995 to 2003 Cypress Pond Plantation Albany, Georgia

Purchasing Agent and Property maintenance Coordinator

Stock and supplies for plantation

Schedule Maintenance of property and livestock

George Henry Construction Warwick, Georgia

Office Manager and Accountant

Self employed as George Henry Construction

Coordinate contract bids

Book keeping

Contract proposal and estimate job cost

Purchasing agent for all building supplies

Penny Lucio

2626 Fountain View Circle suit 107

Naples, Florida 34109

Cell 229-***-**** Cell 229-***-****

E-mail cyemxl@r.postjobfree.com

Education:

Crisp County High Graduate 1982 3.7 GPA

Accomplishments:

Beta Club

Honor Roll Freshman thru Senior years

Science Club

Drama Club

Agriculture class for farm tech. fertilizers and chemistry

Certifications/ Awards:

Published Articles in Forestry timber Cruising for the Cordele Dispatch

References:

Augustin Lucio Sr.

Golf Course Superintendent

Arrow Head Golf Club

Mentor

239-***-****

cyemxl@r.postjobfree.com

Professional

Bob Johnson

General Manager

Lake Blackshear Resort, Golf Club and Marina

Mentor

229-***-****

cyemxl@r.postjobfree.com

Professional

Mark Griggs

Chief Maintenance Engineer

Habitat for Humanity

Mentor

229-***-****



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