Sales Manager
Resume:
Monica C. Sergeant
Baton Rouge, LA 70808
Email: ckecx1@r.postjobfree.com
Objective: To utilize my sound organizational skills, educational background, and ability to work well with people to secure a position with a well-established organization that can lead to a lasting relationship.
Summary of Qualifications:
Four years successfully managing organizations to achieve institutional goals;
Expertise in training and leadership development;
Persistent and driven: acquired a B.S. degree while working two part-time jobs;
Youthful and mature, willing to grow and to learn;
Enthusiastic, with strong leadership and interpersonal skills, a willing problem solver, and possessing robust planning and communication abilities.
Career History
James Avery Baton Rouge, LA, November 2010-Present
Sales Associate
Arkansas Department of Health Little Rock, AR., September 2009-May 2010, Dental Care Coordinator
Duties included:
Educating Medicaid/ArKids First beneficiaries on the importance of building and maintaining a unrelenting relationship with their dentist;
Contacting clients to schedule dental appointments, exams, cleanings, and pre-approved treatment;
Providing additional appointment reminders, which also includes following up with providers;
Contacting beneficiaries that have missed/cancelled their dental appointments;
Sending notices to the client and provider if beneficiary cannot be contacted.
Arkansas United Cerebral Palsy Little Rock, AR, February 2009-August 2009, Direct Care Worker
Duties included:
Designed and provided a wholesome living environment commensurate with the needs, interests, and abilities of my client, while remaining within the scope of goals established by the Alternative Community Services program and the individual being served;
Assisted my client with achieving program goals as established in her care plan;
Provided an integrated life experience approach to my client with the overall goal of assisting her to live as independently as possible;
Planned and implemented activities that give direction to my client, as needed or desired.
Sergeant Resume
Page 2 of 2
Fingers Furniture Company, Houston, TX, August 2006-September 2008, Assistant Store Manager Store closed as result of merger with Ashley Furniture.
ACCOMPLISHMENTS: I streamlined management procedures that increased customer satisfaction and lead to a 15 % increase in sales.
Duties included:
Managed and mentored 35 plus sales representatives;
Managed an inventory that totaled over $4,000,000.00;
Trained staff in sales and leadership;
Communicated department goals and results to employees;
Staffed departments and delegated workload;
Planned, coordinated and scheduled special events;
Prepared all required daily, monthly, and quarterly reports with no missed deadlines;
Prepared vouchers and/or other invoices payable records.
Storehouse, Inc., Paramus, NJ, February 2005-June 2006, Assistant Store Manager
Store closed as result of bankruptcy.
ACCOMPLISHMENTS: Opened a new store, which was our first in that state. While there, I interviewed, hired and trained other assistant managers and all permanent sales and support staff; selected and “bought in” inventory; and spearheaded sales records. In addition, I coordinated the store’s opening events and planned and scheduled other special sales events.
Storehouse, Inc., New Orleans, LA, November 2002-February 2005, Design Consultant
ACCOMPLISHMENTS: Helped increase sales volume and was promoted to management. In addition, I assisted with the planning and coordination of special sales events.
Delta AIDS Education Training Center, LSU Medical Center, New Orleans, LA, 2000-2005, Research Assistant
Duties: Data entry of all key variables which includes program information, contact information, primary health care setting, demographics, HIV case rates in area (pre and post training), counseling and testing outcomes, case management findings and cost analysis report.
City of New Orleans, Recreation Department (NORD), New Orleans, LA, 1994-2005, Lifeguard and Swimming Instructor
Duties: Ensured the safety of patrons of by preventing and responding to emergencies, and reacting calmly and effectively when necessary; also taught swimming classes.
Education
Dillard University, New Orleans, LA.
B.S., Allied Health, 2002
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