Manager Office
Resume:
MICHELLE R. HARRINGTON
Avondale, AZ 85323
cbqho1@r.postjobfree.com
EMPLOYMENT HISTORY
SEPTEMBER 2009-AUGUST 2010
DR SCOTT SIMPSON, DDS
PHOENIX, AZ
Duties as a hygienist included: scaling, rootplaning,perio maintenance, prophy, fluoride, fmx, bwx, oral cancer exam, polish, place Arestin, take intra-oral photos, probing, update medical history, review treatment plan, and schedule appointments. I feel my greatest asset is my ability to bond the patients to the practice with my verbal and clinical skills. Patients feel comfortable with me and trust me. I have the ability to explain treatment needed and convey the urgency.
The skills I bring to a practice are my speed, extensive dental knowledge, ability to build exceptional patient rapport, strength in selling dentistry and great teamwork mentality.
JULY 2005-AUGUST 2009
SMILES BY DESIGN
135 WARREN AVE
POCATELLO, ID 83201
The positions I held at Smiles by Design were dental hygienist and office manager. My duties included seeing new patients and evaluating them for needed treatment as well as finding out what they would like. I performed a thorough exam on all the new patients which included full mouth x-rays, panoramic x-ray, probing depths and periodontal assessment, charted all existing restorations, and advised the doctor of any conditions I observed. I would also give the patient the information as I proceeded with my exam and let them know what to expect when the doctor did his exam. I reviewed treatment plans and financial arrangements as well as insurance information with my patients. I scheduled patients for follow up care, whether it is for treatment or for hygiene appointments.
I typically see 8-12 patients per day. If there are children on the schedule then that number would be higher. I have recommended and placed Arestin. I will typically administer all analgesia and local anesthetic for my patients as well as the doctor’s.
As office manager I have hired and trained 8 new team members in the past two years. I was in charge of all team meetings and agendas. I ran monthly reports as well as closed out each month. I have posted payments both private and insurance. I turned a failing recare system around to the point that the office now requires two hygienists.
I have extensive knowledge on Dentrix but I am easily adaptable to any dental software. I have also attended dozens of growth conferences which would include patient care, communication, and team building skills.
JULY 1995-JUNE 2005
PERSONALIZED DENTAL CARE
1258 COLOMA WAY
ROSEVILLE, CA 95611
I joined this practice right out of Hygiene School. I worked as a dental assistant for three months while my license was being issued. When I started, there was one office, two dentists, and two hygienists. By the time I left we had three very successful offices, 7 hygienists, 7 doctors and 18 dental assistants. I managed the hygienists and held monthly production meetings. We dispensed Omni products and had a very successful periodontal program. I was the first to be trained on a Diode Laser and later trained the other hygienists.
During my ten years with the practice we opened up two more offices, added three new owners, hired 5 hygienists, changed operating systems, went paperless, and digital, and implemented products for sale. I enjoyed working closely with all my patients as well as being part of the management team. I have always had an owner’s mentality which allowed me to help increase the success of the business.
EDUCATION
Pasadena City College A.S. Dental Hygiene
Western Career College Dental Assisting Diploma
Dr. Barr, San Jose, CA Laser Certification
LICENSES
Registered Dental Assistant STATE OF CA.
Registered Dental Hygienist STATE OF ARIZONA H6772
STATE OF CALIFORNIA 16671 STATE OF IDAHO DH1711
CPR CERTIFIED
DIODE LASER CERTIFIED
EXTRA ACTIVITIES
Instructor/Administrator for New Dental Assisting School.
I opened the first dental assisting training program in Pocatello, outside of the university. I taught several semesters as well as trained new instructors. I became the administrator once new instructors were trained. I was in charge of speaking at events about the school. Building relationships with rehabilitation offices. Recruiting new students. Arranging payment for the course. Scheduling externship hours for the students. Holding the graduation ceremony.
Volunteer
I have volunteered at many children’s events, providing health education to the children and parents as well as providing free dental care. I have taken toothprints and created identity kits for parents.
Marketing
I assisted in creating a commercial for the practice. Created brochures, ads, postcards, and signs for advertising. Became known in the community to further advance the practice. Organized and presented at all health fairs in the community to promote the practice.
REFERENCES
Danielle Jones 208-***-**** Massage Therapist/Owner
Jeanne Drais 208-***-**** Seamstress/Owner
Abdon Manaloto 916-***-**** Dentist/Owner
Tim Herman 916-***-**** Dentist/Owner
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