Customer Service Manager
Resume:
Mindy Marie Pena
Tucson, AZ 85757
Objective:
To acquire a career where I can apply my excellent sales and customer service skills as well as gaining advancement opportunities.
Work Experience:
Feb 11-Nov 11- Wells Fargo Port Orchard, WA 360-***-****
Teller- My responsibilities consist of helping my customers succeed financially! In this I have reward my self with hitting payouts for the last two quarters that I have been with Wells Fargo, I also perform excellent wow customer service to every customer being the wow champ at my branch this last quarter. I’m a foreign teller. I also make sure compliance is done daily and following all policies and procedures.
Feb 08-Aug 10- Desert Diamond Casino Steak House Tucson, AZ 520-***-****
Food Server- My responsibilities consist of performing excellent customer service skills, computer skills, lots of money handling skills. I would provide my own bank where I would handle all money transactions with my customers then turn in all profits that were made at the end of every night to the casino cashier. Other responsibilities were gaining high sales to benefit the company as well as myself. Multitasking and problem solving performed on a daily base.
May 05-Feb 06- Casino del sol, Bellissimo Restaurant Tucson, AZ 520-***-****
Food Server- My responsibilities consist of performing my excellent customer service skills, computer skills, money handling skills. Other responsibilities were gaining high sales to benefit the company as well as myself. Multitasking and problem solving performed on a daily base.
May 99-Sept 05- Water World Tucson, AZ 520-***-****
Supervisor/ Head life guard/ EMT- Promoted from life guard to Supervisor of life guards my responsibilities at this job were to supervise employees, job safety of all employees along with training of all new employees , adequate schedule for all 20+ of my employees, Payroll, Handle guests complaints and performing medical attention as needed. (Park closed down)
Aug 03-May 04- Cholla High Magnet School Tucson, AZ 520-***-****
Principal Secretary- My responsibilities consist of prepare and manage correspondence, reports and documents, maintain schedules and calendars, arrange and confirm appointments, handle incoming mail and other material, set up and maintain filing systems, operate office equipment, manage office space and operate phones.
Education:
Aug 00- may 04- Cholla High Magnet School Tucson, AZ 520-***-****
Primary Education/Diploma
Jan 05-May 05- Chaparral College Tucson, AZ 520-***-****
Emergency Medical Technology
References
Stacy forester 360-***-**** BRANCH MANAGER WELLS FARGO BREMERTON, WA
Jared Gasper 206-***-**** PERSONAL BANKER WELLS FARGO PORT ORCHARD, WA
Krissi Gosser 360-***-**** SERVICE MANAGER WELLS FARGO PORT ORCHARD ,WA
Contact this candidate