ADMINISTRATIVE ASSISTANT/RECEPTIONIST
A seasoned professional who seeks out and thrives in a fast-paced, customer-oriented environment. A high-energy person who takes pride in consistently meeting deadlines and exceeding expectations.
Florida State Notary: My Commission Expires: August 20, 2026
COMPUTER SKILL / PROFICIENT Word Excel PowerPoint Outlook
PROFESSIONAL EXPERIENCE
Receptionist (Part-Time) 904-***-****
O’STEEN VOLKSWAGON - 11401 Philips Hwy., Jacksonville, FL 32256 July 2024 - current
Cover phones for front desk – greeting visitors, assist the Sales Department mornings.
Take all calls and forward to the various individuals as needed.
The afternoon, I cover the receptionist desk for the Sales and Service Departments. I log in service sales into 3 systems.
Enter down payments for cars sold by the Sales Department into 2 systems.
Enter the Parts Department as items are purchased and enter into one of the systems.
Assist in maintaining files of all transactions regarding sales and service.
Assist in maintaining all files on all vehicles services and/or sold in files by their VIN numbers and create new files for them as new vehicles become a part of the file system requirements.
Balance all transactions at the end of the day for my shift that day; take the cash box up to the business office and the daily reports to the front receptionist desk to review the next morning.
Receptionist (PRN) 904-***-****
LIFE CARE CENTER OF JACKSONVILLE –4813 Lenoir Ave., Jacksonville, FL 32216 July 2024 - current
Greet guests and accompany them to their scheduled meeting with the appropriate executive.
Conduct various resident reporting in healthcare systems.
Distribute reports to the appropriate departments updating at the end of the shift. Scan and appropriately file documents into their designated files.
Answer incoming calls and direct them to the correct departments and/or individuals.
Send and create emails.
Receptionist (Part-Time) 904-***-****
WESTMINSTER WOODS @ JULINGTON CREEK May, 2023 to March, 2024
25 State Rd. 13, St. Augustine, FL. 32259
Trained for the Memory Care facility, Health Center facility and the Administration facility.
On-call to fill in for anyone who may call in sick or decide to take vacation.
CONTACT: ***********@*******************.*** 904-***-****
Administrative Assistant 904-***-****
TAYLOR RESIDENCES FOUNDATION January 2019 to February 2023
6601 Chester Ave., Jacksonville, FL. 32217
Administrative Assistant to Ms. Retha Potgieter, V. P of Administration / receptionist for the entire office.
Assisted with the phone and visitors and various matters for all our facilities: Taylor Apartments, Taylor Care Center and Taylor Manor/Villas.
Managed ordering supplies for the offices, referral/inquiry logs, assisted in other facilities as needed.
Assisted the Facilities Director with our annual charity golf tournament.
Mailing notices, requesting, following up on and securing donations for the event.
Assist with mailing out the end-of-the month resident invoices and weekly payments for Finance.
Assisted the Human Resources Director with various staff notifications/information distributions.
Assisted in facility events such as the annual Christmas party, birthday events, etc.
Reason for leaving: While I was caring for my husband who passed 2/2023 of cancer, my position was eliminated; phones being moved automatically go to their four facilities directly. They needed an accountant.
Night Receptionist/Temporary
Taylor Residences, 6601 Chester Ave., Jacksonville, FL. March 2017 – November 2018
Organized their files and assisted the nurses with scanning projects to get needed records uploaded to resident records.
Executive Assistant to the Douglas Baer, President & CEO and Board of Directors 904-***-****
BROOKS HEALTH SYSTEM (Brooks Rehabilitation) October 2001 – Retired September 2016
3599 University Blvd. S., Jacksonville, FL 32216
Assisted with the phone calls, requests for meetings Mr. Baer and our Executive Team meetings and Board of Director semi-monthly meetings.
Assisted with mailings, maintaining all files and correspondence.
Assisted with ordering supplies for the offices.
Assisted the Board Director, CFO and other areas mailing notices, requests, setting up meetings for Mr. Baer for their Executive Team meetings.
Assist with mailings, maintaining all files and correspondence.
Assisted the Human Resources Director with various staff notifications/information distributions.
Assisted in facility events such as the annual Charity Golf Tournament, Christmas party, Annual Celebrate the Stars event and various birthday events, etc.
ACCOMPLISHMENTS:
With Brooks Rehabilitation as our sponsor, I founded the First Coast Administrative Professional’s: 2001 – 2016
It started as a division of the International Association of Administrative Professionals (IAAP) the we branched off into First Coast Administrative Professional’s (FCAP)
Our IAAP Chapter was awarded ‘Distinguished Chapter’ & ‘Creating Excellence Award’ August 2006
I was awarded Assistant of the Year April 25, 2007
I was awarded the runner-up 1009 Administrative Excellence Award by Office Team in 2009
Douglas Baer, President / CEO – Brooks was awarded the Executive of the Year at our Florida Division Annual Meeting in 2012.
We had monthly meetings with key personnel in the area as our guest speakers.
We hosted an Administrative Professional Annual Conference held in Jacksonville, Fl. For 5 years.
*******.****@***********.*** 904-***-****
Executive Assistant to Vice President of Sales & Marketing
BOMBARDIER CAPITAL – Jacksonville, FL. (Now Colchester, VT.) February 1999 – October 2001
Reason for leaving: Bombardier Capital moved this Division back to Colchester, VT.; I didn’t wand to move
Recognition Award: 1 at Bombardier Capital.
Contact: Tom may be reached at **********@***.*** cell: 904-***-****
HOMESIDE LENDING – Jacksonville, FL. - Temporary position as they had a 1 yr. October 2001 – June 1990
Reason for leaving: They moved this division back to Michigan.
Contact: Larry Czechowicz via email at *******@*******.***
AT&T UNIVERSAL CARD SERVICE (UCS) – Jacksonville, FL. June 1990 – October 2001
Customer Service Telephone Associate 1990 - 1991
Customer Fraud Protection Team Telephone Associate 1991 - promoted
Calling Card Team Associate – Spec. group w/i Customer Service Protection 1991 - 1992 - promoted
Human Resources Associated – Employment Staffing 1992 - 1993 – promoted
Administrative Assistant to Sr. Manager of the IT Department 1993 – 1996 - promoted
Executive Assistant to VP Electronic Commerce 1996 - 1997
CORPROATE TRAINING AND DEVELOPMENT: Participated in 23 development programs.
CORPORATE AWARDS AND RECOGNITION: Earned 8 Management Recognition Awards
Reason for leaving: Reached max-out stage within the job field. I was recruited by an outside source and offered a position with new challenges and learning opportunities, a chance to enhance my knowledge and skills within the field.
REFERENCES
Douglas Baer, CEO, Brooks Rehabilitation *******.****@***********.*** 904-***-****
Shannon Denson, H. R. - Taylor Residences Foundation *******@******-**********.*** 904-***-****
Tom Green (Bombardier Capital) **********@***.*** Cell:904-***-****/home: 904-***-****
Larry Czechowicz (Homeside Lending) *******@*******.***
EXPERIENCE PRIOR TO 1990 (all too old to know exact dates)
First Union Bank, Commercial Credit Dept., Executive Secretary
Downtown Jacksonville – Mr. Steve Franklin
Leedy, Wheeler & Alleman Investment Bankers, Orlando, FL. Executive Secretary Mr. Alleman, Sr., Founder/President
Howard W. Riley, Real Estate Broker, Vero Beach, FL. Executive Secretary
Girl Friday Temporary, Ft. Lauderdale, FL. Staffing Consultant/Recruiter
American Express Credit Card Div., Miami, FL. Executive Secretary
Mr. Larry Perruzza, V. P. Credit Card
S.E. Bank – MasterCard Division Sales Div., Miami, FL. Secretary to Vice President
Sears Roebuck & Co., Miami, FL. Secretary to Credit Manager
Mr. E. K. Tomery, Credit Manager
1.City Computing Services - Part-time Nights Inventory Comptometer Oper.
2.Chiropractor - Part-time Nights Receptionist/Admin. Asst.
Piper Aircraft Company, Vero Beach, FL. (married & moved) Secretary to Production Mgr.
Florida National Bank, Orlando, FL. Secretary to Auditing Dir.
Florida Gas Company, Winter Park, FL. (1962 - just out of high school) Secretary to 2 Mangers
Sears, Roebuck & Co., HR. Dept, Orlando, FL. (Sr. in high school- 1961) Office Assistant (nights-W/E)
Harper’s Dress Shop, Orlando, FL. (Sr. in high school - 1961) Sales Girl (while in H.S.)
Julie E. Smith
10715 Spurs Court
Jacksonville, Florida 32257
*-***@*******.***
904-***-**** - Cell