Quality Assurance Data Analytics
Resume:
Lateef Mohammed
Sachse, Texas
**********@*****.***
Skills:
• Experienced IT Professional with expertise in troubleshooting and configuring hardware and software across various platforms.
• Network Infrastructure Management: Skilled in Layer 1 and Layer 2 connectivity, VLAN configurations, VoIP setups, and subnetting. Proficient in IP addressing, routing protocols (e.g., OSPF, RIP), and network troubleshooting.
• Proficient in Active Directory, Microsoft Intune, Azure, and Entra ID: Experienced in managing security policies, device enrollment, and identity management.
• Operating System Deployment: Adept at imaging and configuring devices with Windows, Linux, and macOS operating systems.
• Automation and Scripting: Skilled in using PowerShell and Python for automation tasks, including network automation, system monitoring, and script-based troubleshooting.
• REST API Integration: Familiar with developing and utilizing REST APIs for system integrations and automation workflows.
• Data Center Operations: Hands-on experience with Ethernet and fiber networks, racking, cabling infrastructure, and maintaining high availability environments.
• Collaboration across IT Domains: Experience working with security, data analytics, and app development teams to deliver comprehensive solutions.
• Development and QA Leadership: Capable of leading development and quality assurance processes, ensuring system reliability and performance.
• Ticketing Systems: Proficient in handling and resolving incidents using tools like Freshworks and Amelia.
• Microsoft Admin Exchange: Expertise in managing mailboxes and user accounts, enforcing security measures, and ensuring compliance.
Experience:
MV Transportation, Dallas, Texas
IT Analyst/Desktop Engineer Level 1 Dec 2023 – PRESENT
• Troubleshooting hardware and Software on different PC components, like Hard Disk Drives,
• Different RAMs, and The OS installed in the PC.
• Worked on defective motherboards and handled all types of hardware in a PC.
• Wiped and reset Hard drives and configured them anew.
• Troubleshoot basic Layer 1 and Layer 2 network switching connectivity problems.
• Setting up voice-over IP (VoIP) phones, connecting to the network, and testing functions.
• Configuring switches and APs, VLAN, Trunks, and Console line Configurations
• Managing infrastructure with the use of Active Directory, Azure, Microsoft Intune
• Managing network servers' status to report any faults found in the network
• Troubleshooting all types of hardware not limited to computer Laptops, APs, and Desktops.
• Imaging computers with all types of OS, such as Windows, Linux, and Mac for all types of devices like Dell, HP, Lenovo
• Troubleshooting different software such as and not limited to; Microsoft 365 applications,
• Adobe Pro, VMware, GoTo, Google Apps, Cisco Connect, SQL Reports
• Direct Collaboration with different IT teams but not limited to Security, Data Analytics, Business
• Systems, Telecommunication Teams, Programming, and App development teams
• Elevated use of PowerShell to run commands for imaging and pulling hashes for device
• enrollments in the servers
• Use of security procedures that were imaged on each computer to block access that had
• malware threats, using Terminal/console to run virus scans and network checks
• Using Microsoft Admin Exchange to manage all mailboxes, shared, distribution, and on-cloud
• mailboxes, using SQL to keep employees' work reports, using Powermate to manage workflows and operating procedures, Using PowerShell to manage Windows applications and make changes to a computer as requested.
• Used Microsoft Azure, to manage account licenses, groups, permissions, and administration
• Used Microsoft Entra ID to check in sign logs and security-locked accounts,
• Use Fresh works, and Amelia (Ticketing Client) to manage ticketing and documentation, and tickets must be closed and resolved on time.
Integer Telecom Services, Dallas, Texas
IT Analyst March 2023 - Aug2023
Conducted PIM analysis to identify and resolve passive intermodulation issues, ensuring optimal network performance
•Analyzed CX sites, identified improvements, implemented enhancements; collaborated with teams to resolve issues and ensure smooth network functioning
• Developed ETL solutions as lead XML developer; coded API library with Java and C++; designed, developed, documented Linux build system for Java app using Perl/Bash
• Created uniform QA testing methodologies for integration, performance, functionality
• Managed development and implementation of verification scheme; entered and tracked deployment issues in JIRA; uploaded site-specific scripts
• Worked on Fiber(single/Multi mode), Ethernet Copper (CAT) and Ethernet(optical) networks cables to connect to server, storage and switches based on Topologies provided.
• Ability to follow directions to Rack, cable and power ON/OFF storage, servers, switches
• Worked on stack of infrastructure components like Storage, switches, server, etc.,
• Cabling infrastructure components like Storage, switches, server, etc., with best practices. •Proficient with MS office, Excel and standard browsers.
• Willing to always learn new infrastructure that gets deployed in DC.
• Ability to console-in infrastructure stack for direct connections. Siasat, Remote
Web Developer Internship May 2022 - Sep 2022
• Worked through software development life cycle including gathering requirements and built code for school website using HTML/CSS, JS, saving employees at least 3 hours per day
• Developed in-house web application using HTML/CSS, JS that allowed employees to manage student data smoothly and enabled efficient student data management
Education:
March2022 - Dec2023
Lindsey Wilson College, Columbia - Master’s in Technology Management Certifications:
• Google Cybersecurity Certificate
• AWS Certified Solutions Architect – Associate
• AWS Cloud Fundamentals
Technical Skills:
Languages: JavaScript, HTML/CSS,
Frameworks: FastAPI
Developer Tools: Git, Docker, Google Cloud Platform, VS Code, Visual Studio, Libraries: pandas, NumPy Projects
Gitlytics Python, Docker
•Developed a full-stack web application using with Flask serving a REST API with React as the frontend •Implemented GitHub OAuth to get data from user’s repositories
•Visualized GitHub data to show collaboration
•Used Celery and Redis for asynchronous tasks
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