Customer Service Data Entry
Resume:
Sheila Shipp
Indianapolis, IN *****
Summary of Skills
Excellent data entry skills
Outstanding ability to work with a team.
Ability to work with limited supervision.
Excellent interpersonal and customer service skills. Very conscientious of deadlines
Employment
State of Indiana
Indiana Department of Health
January 2020 to April 2023
Medical Claim Processor
Scan in claims
keying and entering information from 1500
processing claims
Answering phone calls from providers wanting claim status Weekly production sheets
keeping IHCP updates current
Discovery Commons
Concierge
May 2021 to November 2022
Customer Service, would help clients with their needs Delivered packages and Newspapers to rooms / helped with the basics information
Received calls from family members, took messages
Greet visitors for tour / answered questions
Light housekeeping
Took orders / Served in dining are dishwashing
Rose International Agency
October 2019 to January 10, 2020
Government Center
CCDF Eligibility Clerk
Criteria for determining eligibility
Proofread application
Quotas & Deadlines
American United Life Insurance Company
December 2002 to 2018
File Clerk
Scan Tech Senior
Filing, sorting, prioritizing
Scanning documents into the system, indexing, power imaging File/mail runs
Customer Service
Cross-training across different division
Research participant's information to send to the right consultant/customer Answer calls from customers
National City Bank Indianapolis, Indiana Data Entry/Shipping Clerk December 1995 to April 2002 Enter credit card payment Shipping and Receiving
Filing
Lockbox payment
Processed claims for lost or stolen ATM card
Checked balances and other banking concerns
Contact this candidate