Software Development Production Support

SUMMARY

I have total ** years of experience in software development and production support experience with Java, Spring, and React applications. I am highly motivated and dedicated, comfortably worked in different development models. I have worked closely with business application owners and end users.

AREA OF EXPERTISE

Main software skills, but not limited to as follows:

oReact, Flux, ExpressJS, Promise, PDFJs

oJava, J2EE

oEJB, JSF, Struts

oSpring

oiText

ojQuery, Prototype

oMyBatis, Hibernate

oNode, NPM, Yarn

oJest, Sinon, Enzyme

oIBM Websphere

oGlashfish Server

oWebFocus, Crystal

oRobo Help

oGIT, JUnit

oIBM RSA, IBM RAD

oNetbeans, Eclipse

oMongoDB, Postgres

oIBM DB2, Oracle

oSQL, Stored Procedure

oXML, JSON, CSS

oBootstrap, SemanticUI

Work independently as well as part of small or large teams

Gather business requirements, define workflow process, design, develop, and maintain J2EE applications

Manage and mentor development teams, adopts into new environment with ease

Work with other team members for their development needs, integration testing Conduct end user trainings; prepared documentations for business users and end users

Quickly learn any existing projects so that do fixes and updates as necessary

Review existing application for workflow analysis, document application logic; make updates based on user feedback and requirement

Analyze application prototype, design and develop functional, program specifications and code them

Setup and configure different application setup for development and testing of applications

Provide production support, use application/server logs to identify runtime warnings and problems and provide solutions to resolve them

Monitor application for performance, troubleshooting issues, contacting and working with users to resolving technical problems

Prepare test plans and create test data for development testing, unit testing, system testing.

PROFESSIONAL EXPERIENCE

Location:

Federal Agency, USA June 2016 to Present

Projects:

Environment:

IMAGEN (Intelligent Medical Language Analysis GENeration) – React single page application modern web applications

React, PDFJS, Express, Node JS, Mongodb, Postgres, Jest, enzyme, sinon, jquery, Moment Js, Semantic ui react, axios, 508 complaince

Role:

IT Analyst/Programmer

IMAGEN uses Natural Language Processing(NLP) to collect and analyze information and evidence electronically to facilitate accurate and timely decision at all levels of adjudication. IMAGEN product enables the end user(s) to find relevant medical evidence faster using machine language technologies and expediting the process of disability determination by increasing efficiency and accuracy. This information is presented in a user friendly web application. IMAGEN benefits the end user and ultimately the customer, by enhancing the adjudication process, which results in reduced time for disability determinations. IMAGEN increases the efficiency of navigating the relevant evidence for the end user through a dated and interactive table of contents of important sections and medical reports withing the MER. Various alerts allow users to take action immediately upon opening a case in IMAGEN, whether it is to identify and remove evidence that doesn’t belong to claimant. IMAGEN is intended to reduce average case processing time, enhance decisional quality and policy compliance, and increase in consistency in determinations with advancements in medical records analytics and the adoptions of an enhanced enterprise viewing application.

Main Accomplishments:

Active participant on weekly team meetings, make suggestions to improve agile approach

Influenced new development approaches and provide support to development team

Worked on the lot of spike stories to improve the application performance and the improvements of highlights in the PDFjs

Observe application consumer feedback, and improved 508 compliances in applications, proposed best practices based on its outcome.

Create reusable components in React

Created REST based web services which makes CRUD database operations

Created external entry point to application, so that it can be easily integrated with other external enterprise applications

Rules based application work flow, designed and implemented interactive rules editor

Coordinate with other developers for their development needs

Manage and mentor development teams, adopts into new environment with ease

Helix Consulting, USA Jan 2014 to Jun 2016

Projects:

Online Store Back Office Management – Online stores back office order management and real-time tracking

Environment:

Role:

Java/J2EE, Spring,Struts,DB2,Postgres,OpenNLP,Drools

Software Consultant/ Analyst/Programmer/Tester

Main Accomplishments:

Provided production support, observe for possible issues or enhancement to current applications

Give end user customer support for consumer facing applications, based on outcome propose/make changes to FAQ, how-to and knowledge base etc.

Designed and programmed for back office order management, real time tracking

Integrated email generation with report server and introduced template rules

Database driven workflow automation using OpenNLP (FAQ, knowledge base using Natural Language Processing) and Drools (Orders and stock management)

Optimized SQL using Stored procedures for performance, code reorg for discovery, reuse

Location:

State of New Jersey, Judiciary Jan 2008 to Nov 2013

Projects:

Electronic Temporary Restraining Order (eTRO) - Web based form application used to create/manage/maintain Temporary/Final Restraining Orders and maintenance system for Family Court users.

Judgment of Convictions (JOC)- Enhancement and Maintenance project, completed number of tasks in short period of time

New Jersey Bar Exam Administration (Internet and Intranet) - Web application to manage and maintain New Jersey Bar Exam candidates.

Worked on other Enhancement/Maintenance of various Web Projects

Environment:

Java/J2EE, JSF, Struts, Spring, DB2, Web Sphere, RSA and MQ

Role:

Software Consultant/ Analyst/Programmer/Tester

Main Accomplishments:

Involved application production support and provided timely response to reported issues/incidents. Observe more frequent issues to either propose/revise user training or possible issues in current practices.

Active member of developer’s sub-committee, which creates development best practices for enterprise development teams.

Participated monthly county court division manager’s meetings to represent sub-committee, extract positive and negative feedback about current applications. Output can result into application enhancement/fixes or new project to make ease court application users

Worked with MQ message templates for new message based on the project standard

implemented stored template model to minimize number of stored procedures

Created and customized WebFocus Reports, integrated them with web application

Maintained existing applications and added new features in incremental model

Enhanced CSS style sheets to adopt modern browsers, applied thyme based changes

Introduced and Integrated applications with Robo help system

Location:

Phyaura LLC, FL, USA July 2005 – Dec 2007

Project:

Phyaura Physician Support Services - Physician support services to manage and maintain electronic medical records.

Environment:

Role:

Java, J2EE,Jsp, Servlets

Application Programmer/Analyst

Designed and implemented Java/J2EE based electronic health record management system meet federal standards electronic medical record standards.

Effectively used open source software to minimize project capital cost.

Worked closely with business analysts and customer to capture business accurately

Created application user manual and trained business analyst and core group of application users.

EDUCATION

Bachelor of Arts in English Literature.

Post Graduate Diploma in Computer Applications.

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