Tiffanie Hardekopf
**********@*******.***
Aurora, IL 60506
General Manager
Lucky Lady Gaming Café- Plano IL June 2023 – current Manage all aspects of a gaming café from start up till current. Manage staff, prepare work schedules and processing payroll. Direct and coordinate all promos, raffles, and events. Manage and enforce all gaming rules and regulations as directed by the state. General Manager
1800- FLOWERS - Aurora, IL May 2013 to June 2022
• Oversee activities directly related to filling fresh flowers and gift orders and providing decorating services.
• Direct and coordinate activities of businesses concerned with the production, pricing, labor, and sales distribution of a highly perishable product.
• Manage staff, prepare work schedules, and assign specific duties.
• Plan and direct sales promotions and hot buys.
• Locate, select, and procure fresh flowers, plants, and decor for resale.
• Develop product marketing and sales promotions through advertising and creating an appropriate marketing mix based on season.
• Plan and create Holiday indoor and outdoor decorating.
• Perform sales floor work, greet customers, stock, and merchandise shelves, and create seasonal front-end layouts.
Buyer/ Logistics Manager
FLORIST TRANSWORLD DELIVERY - Aurora, IL July 2006 to May 2013
• Arranged for purchasing and resale of fresh flowers and transportation modes.
• Arranged for refrigerated logistics and storage of fresh flowers and plants.
• Reviewed orders to determine product types and quantities required to meet demand.
• Resolved problems concerning transportation, logistics systems and customer issues.
• Collaborated with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.
• Negotiated transportation rates and services.
• Analyzed the financial impact of proposed logistics changes, such as shipping modes, product volumes and carriers.
• Recommended optimal transportation modes, routing, equipment, or frequency through numerous logistics companies.
• Participated in carrier management processes, such as selection, qualification, and performance evaluation.
• Analyzed all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies.
• Ensured carrier compliance with company policies for product delivery. Education
B.A. in Sales & Marketing
AURORA UNIVERSITY - Aurora, IL May 2006