Program Manager Senior Technical

HAMID NOORIAN - PMP, PMI-ACP, SFC, SMC, ITIL, MSEE

Senior Manager Marketing Programs - Senior Technical Program Manager

Adobe / AI / BI / Cloud / AWS / AZURE / GCP / Web / Mobile / CICD / ERP / CRM

Laguna Niguel, CA 92677 949-***-**** (C) ********@***.***

Amazon AWS Architect Candidate

Microsoft Azure AZ-900 Candidate

Google Cloud Architect Candidate

U.S. Citizen

EDUCATION:

M.S. Electrical Engineering University of Colorado, Colorado Springs, Colorado

B.S. Electrical Engineering - Computer Science, University of Colorado; Colorado Springs, Colorado

CERTIFICATIONS:

PMI PMP, PMI-ACP (Agile Certified Practitioner), SFC (SCRUM Foundation Certified), SMC (SCRUM Master Certified), ITIL V3 Foundation

PROFESSIONAL SUMMARY:

Industries: Food, Travel, Entertainment, Hospitality, Automotive, Manufacturing, HealthCare, Distribution, Banking, Supply Chain, Financial Services, Public Sector, IOT, SEO, Data Analytics.

Sr. Technical Program Manager: Expert Program manager with 14 years of program and portfolio management and 25 years of combined Project & Program Management experience leading diverse and complex Digital Transformation, SDLC Agile, Mobile, Web, and eCommerce Software Development, Cloud (AWS, AZURE, Google) migration, mastery of PPM tools, and IOT projects. I have eight (8) years of DevOps Experience.

Specialties: Cloud (AZURE / AWS / Cisco / Google / Snowflakes), AI, SaaS, Agile, Web, Mobile, eCommerce Application Development, MDM, Mergers and Acquisitions (M&A), Enterprise Application Implementations, Infrastructure, RCA, Telephony, Cisco, Avaya, C-Level Executive communication & reporting, Test Automation.

Vendor Management: 18 years of on-shore & off-shore experience in vendor management.

Over fourteen (14) years of experience in migration of applications and databases in Private, Public and Hybrid (Amazon AWS, Microsoft AZURE, Google Cloud GCP, Cisco, and IBM) Cloud environments.

Leadership: An effective and collaborate leader directing and coordinating all aspects of large and complex Digital Transformation and information technology projects including coaching, mentoring, scope, development, schedule, cost, risk optimization, QA, and change management. Ensuring goals are accomplished within the prescribed period and funding parameters.

Applications: Expert in Microsoft Office, Office 365 (O365); Word, Excel, PowerPoint, Visio, Power Bi, Outlook, Microsoft Project, Project Server, Project Online, Microsoft Teams, Team Foundation Server (TFS), Azure DevOps, GIT, JIRA, Confluence, SharePoint, BitBucket, GitHub, Workday, SmartSheet, PlanView, Rally, Slack, Salesforce.com, ServiceNow, ProjectManager.com, Harvest, Workflow Manager, Tableau, Oracle Primavera P6, SaaS, BI, Lab Information System (LIS), Acumatica, SAP, Oracle eBS, Oracle NetSuite, PeopleSoft, Cisco UCC Cloud, Avaya Cloud, Microsoft CRM, Adobe AEP, Adobe AEM.

SKILLS SUMMARY

Personal Traits: Understand and deal well with rapid development cycles; Communication, remain calm & flexible in the face of uncertainty. Strong technical background, Self-motivated and proactive with demonstrated creative and critical thinking capabilities.

Program Management: ITIL, SOX Audit, HIPAA, ICD10, SAFe, PPM, JIRA, Confluence, PlanView, SmartSheet, Custom Software Development, SAP S4 / HANA, PowerBI, Clarity, Application Security, IOT, Mobile Application Development, SaaS, IaaS, PaaS, PowerBI, Tableau, Selenium.

IT Project Lifecycle: Resource Planning, Requirements Analysis, ROI Analysis, Costing & Budgeting, Project Scheduling, Project Reporting, Project Financials, Testing/QA/Rollout/Support, RACI Diagrams, Development Processes.

Value-Added Leadership: Communication, Team Building & Mentoring, Client Relations & Presentations, Vendor Management, Program / Project financials, change management, Executive presentations, Long/Short term Business Planning, Self-Starter, Motivator.

Ventura Foods – Brea, CA (Contract)

Sr. Project Manager – Sr. Program Manager 01/2025 – Present

Managing implementation of MuleSoft for integration of EDI for AS400 and JDEdwards and Manhattan for a Merger and Acquisition project (Agile & Hybrid). Utilizing Microsoft Project, Microsoft Teams, SharePoint, ServiceNow, Workday, GitHub, JIRA & Confluence for project tracking, management and financials.

Managing a plant automation project to automate 13 plants using AMSEEM Factory Automation and JDEdwards.

Managing Deloitte Audit of the IT organization, SOX, ITGC. Working with the Deloitte Auditors to provide required information for IT SOX and ITGC.

Viking Cruise lines – Woodland Hills, CA (Fulltime) 08/2022 – 06/2024

Sr. Manager Marketing Programs - Sr. Technical Program Manager

Program managed four vendors (LiveRamp, Merkle, Avtex, Epsilon) for integration of Microsoft Dynamics CRM 365 with Adobe Experience Platform (AEP), Adobe Experience Cloud (AEC), and Adobe Experience Manager (AEM) – ($18MM program).

Program Managed day-to-day execution and executive reporting for custom configuration and integration of Adobe Experience Manager (AEM), RTCDP, Adobe Experience Cloud (AEC), Adobe Experience Platform (AEP), AJO, OD, Adobe Analytics with LiveRamp and Microsoft Dynamics CRM 365 (Digital Transformation Web, Mobile) utilizing Data Analytics. Program cost was $18MM+ resulting in ROI savings of $26MM in 3 years. Collaborated with other marketing teams for SEO Optimization, social media management with Facebook, and Instagram digital advertising. Prepared earned value (EV), estimate to complete (ETC) monthly for Finance team.

Utilized Microsoft Azure Cloud, Microsoft SQL Server Datalake, Databricks, ServiceNow, Smartsheet, Microsoft Project, JIRA, Confluence, Microsoft Word, Excel, PowerPoint and Teams applications and Workday for project / program / resource and financial tracking and management.

Managed migration of on-premise SharePoint to Microsoft Teams on Azure (6 TB of data). Managed migration of Shared drives from on premise SharePoint to MS SharePoint Online and MS Teams channels (31 TB of data).

Developed an executive reporting dashboard using Smartsheet to provide executive leadership status of three corporate wide initiatives.

Led and directed cross-functional Integrated Program Teams (IPT) to meet Digital Transformation program cost, schedule, and technical performance objectives.

Established a program organization that effectively addresses customer requirements and incorporates the necessary internal and external sub-organizations.

Conducted thorough risk & opportunity management practices including identification, mitigation, and realization.

Cultivated customer relationships and intimacy to develop further opportunities within the customer community.

Developed an executive reporting dashboard using Smartsheet to provide executive leadership status of three corporate wide initiatives.

Ensured program team understood and adhered to contract scope and managed change through control board activities.

Implemented financial policies, cost/schedule baselines, WBS, RLNs, and budgets.

World-Wide Technology – Costa Mesa, CA (Fulltime) 06/2021 – 08/2022

Technical Cloud Delivery Manager

Developed long-term vision and strategic roadmap for project management competency.

Responsible for overall design, delivery, and deployment of Cloud (Amazon AWS, Microsoft Azure, Google Cloud) Digital Transformation solutions, SEO Optimization (Web, Mobile, eCommerce) and programs for customers throughout the U.S.

Managed development and production deployment of:

oGoogle Cloud Platform (GCP), and Palo Alto Security configuration project for Men’s Warehouse clothing chain.

oManaged development and production deployment of Google Cloud (GCP) CCAI (Contact Center Artificial Intelligence AI & ML) for Blue Cross of Hawaii Healthcare organization (SDLC). Taught Google Cloud CCAI to understand Hawaiian & Japanese words and languages and to respond to insurance callers for call routing, information capture, verification of names, addresses, phone numbers and scheduling of future appointments and medical treatments.

oMicrosoft Azure IaaS Infrastructure implementation for a state transportation agency.

oAmazon AWS Standard Migration Framework for Worldwide Technology (WWT).

oMicrosoft Teams implementation and migration from SharePoint for Ameren utility corporation.

oMicrosoft PowerBI consulting for Beverage manufacturing and distribution company (Tableau Migration)

oMicrosoft PowerBI consulting for Ameren Utility corporation (Tableau Migration)

oMicrosoft OneDrive, and SharePoint migration for a large Healthcare organization.

oMicrosoft Office 365, OneDrive & Google Drive Migration DSW foot ware US and Japan Shoes and Apparel distributor and sales corporation.

oMicrosoft Teams Voice implementation DSW Foot ware Japanese - US manufacturing and distribution company for Merger and Acquisition (M&A) of three companies.

Fidelity National Financial – Laguna Niguel, CA (Contract) 10/2020 – 06/2021

Program Manager – Sr. Project Manager

Program managed implementation of Microsoft Dynamics 365 on Microsoft Azure Cloud (Digital Transformation).

Oversaw seven (7) Agile SCRUM software development (Web, Mobile, eCommerce) projects (portfolio of $21.5M) (.Net C# Microservices based software development - SDLC) utilizing Azure DevOps, and SharePoint. Managed test automation using Selenium. Created and presented executive status reports using PowerBI and Microsoft Project Online.

Managed Tableau migration to PowerBI.

ConvergeOne - Laguna Niguel, CA (Contract) 2/2020 – 10/2020

Cloud Program Manager

Oversaw and led projects of four (4) Project managers / SCRUM Masters managing cloud migration projects valued at $16.5M.

DevOps – CICD: Program managed Telephony (UCaaS, CCaaS) cloud migration Digital Transformation projects in Agile SCRUM (Agile SAFE, C# (C Sharp), Python, React, .Net Microservices based) to Cisco UCC, Avaya, Cisco Cloud, Amazon AWS, and Microsoft Azure Cloud environments for clients throughout United States.

Responsible for program escalations, project P&L, C-Level reporting, and communication, change of scope management and mentoring project managers with process, procedures, and project governance.

Managed medium to large scale Cloud and software development projects utilizing standardized project management methodology.

Provided leadership to the project team through project analysis, scheduling, production, implementation, and monitoring to bring assigned projects to a successful conclusion.

Maintained project scope and provides risk analysis, facilitated project communication at all levels and interfaces with internal and external stakeholders.

Handled project issue escalation related to individual projects being managed by their team.

Organized executive report outs for steering committees and senior leadership teams on a regular schedule.

Responsible for program escalations, project P&L, C-Level reporting, and communication, change of scope management and mentoring project managers with process, procedures, and project governance.

Kaiser Permanente, Pasadena, CA (Contract) 10/2019 – 1/2020

Program Manager

Managed the design for cloud migration program of KP.org website from on premise to the IBM IaaS Cloud and Amazon AWS Cloud. Oversaw two project managers in implementation of Apigee and UAM (User Access Management) (Python, SQL, Apache, Kafka, Containers, and SEO optimization).

Managed development of requirements and design documents and change management for cloud migration of KP.org.

Coordinating activities for Infrastructure, cloud services, networks, marketing, sales, accounting, and finance organizations.

Facilitated the definition of project scope, goals, deliverables, project tasks and resource requirements.

Led and coordinated project managers across multiple key business initiatives to ensure the overall program stays on schedule.

Held project team accountability by tracking and communicating project progress ensuring projects are delivered as per agreed scope, on time, within budget, and as per the organization’s quality standards.

Worked with the business stakeholders and technical teams to define and communicate business requirements, project scope, project milestones and deliverables.

Developed RFPs (Requests for Proposals) for external services and managed all aspects of external vendor relationships.

Facilitated discussions across business stakeholders and project teams to determine their process and system needs on an as-needed basis.

Managing daily activities of three project managers, two SCRUM Masters and two Deployment Managers.

Facilitated SCRUM of SCRUMs and all scrum ceremonies including daily stand-up, backlog grooming, Sprint Planning, Sprint Retrospective and Sprint Reviews for Java, React, Python & .Net Microservices based software development projects.

Experian – Costa Mesa, CA (Contract) 2/2018 – 8/2019

Program Manager - Senior Project Manager - Sr. SCRUM Master

PMO: Program managed migration of On-Premises applications and databases for Merger and Acquisition (M&A) to the Amazon AWS Cloud environment (Web, Mobile), ADFS for integration with Experian’s databases for calculation for Super FICO score. (Hyper-converged Infrastructure (HCI, VMWare, AWS, VDI, ADFS, 2FA or Multi-Factor Authentication (MFA), On-Prem Exchange, Office365 (O365), G-Suite, Azure DevOps, Planview)

Increased team’s velocity by 70% in API migration project by scheduling weekly training sessions and improving team communications.

Facilitated all SCRUM ceremonies, including (but not limited to) daily stand-up, grooming, planning, retrospective, scrum-of-scrums. Identified and removed roadblocks from the team’s path to ensure productivity including SOX and ITGC audit.

DevOps - CICD: Planned production deployment of 8 eCommerce portal upgrades (Angular upgrade from release 3.0 to Angular 5.0 .Net Microservices based). Managed test automation using Selenium application.

DevOps - CICD: Developed high level project plan and zero-day timeline for production release of 8 eCommerce portals.

Worked with the business owner, documented business requirements, and created EPICs, Features and User Stories in Azure DevOps and Confluence.

Program managed the infrastructure defect remediation project for Information Security department. Secured 2000 servers and over 400 applications.

Managed development of executive reports using Tableau from the data warehouse. Provided executive team a series of on demand reports for analysis and viewing of project status and financials.

Expert in working with Agile and Hybrid Waterfall teams in a matrixed environment including onsite, offshore resources, and Business stakeholders spread across multiple continents and geographic locations.

Prepared and presented reports on project risks, schedule, budget based on project and resource plan to the executive team.

Utilized Agile Scrum and Kanban methodologies. Held Sprint ceremonies with Product Owners and facilitated up to 4 Scrum teams with an average of about 8-10 team members on each team in 2-week sprints.

Facilitated sprint retrospectives, tracked sprint velocity and burndown charts. Utilized Fibonacci series for generating story points for size estimation.

Expertise in Collaboration tools including Atlassian JIRA, Confluence, MS Project, Planview, SharePoint & Rally.

DevOps – CICD: Managed development of corporate wide REST based common API’s using APIGEE for mobile integration with banks and credit unions. Implemented the software solution in Amazon AWS Cloud environment.

Coached and led a team toward stable velocity, successfully meeting commitments / target dates and a healthy team dynamic utilizing available metrics to determine opportunities and drive action.

Managed corporate wide Hybrid, Agile SCRUM, Agile KanBan Microservices based software development and integration programs for acquisition and integration. Utilizing JIRA, Confluence, Microsoft Office, Microsoft Project, and SharePoint applications.

Coached and trained multiple development and QA teams in migration from Waterfall to Agile SCRUM and Agile KanBan methodologies.

SeneGence International – Foothill Ranch, CA 3/2017 – 1/2018

Program Manager - Senior Project Manager

Oversaw creation and submission of RFPs to SAP, Oracle, and Manhattan corporations. Reviewed the RFP response documents from SAP, Oracle, and Manhattan corporations for implementation of ERP and WMS (Warehouse Management System) and IMS (Inventory Management System) applications.

Agile - DevOps – CICD: Managed the development and worldwide deployment of an eCommerce web-based shopping application, SEO ($2.1 MM, Agile SCRUM – Microservices based) (.NET, MVC, C#, SQL, Azure DevOps) for SeneGence International. eCommerce shopping sites are currently being accessed by 250,000 distributors throughout the world.

Managed migration of eCommerce shopping and Acumatica ERP applications from on premise enterprise to Microsoft Azure public Cloud environment. Managed test automation using Selenium application.

Managed configuration and implementation of Disaster Recovery, Business Continuity for the eCommerce SQL Server database on Microsoft Azure Cloud environment.

Collaborated with the CXO team, and built requirements documents for HR, Legal, Sales, Marketing, and Operations. Worked with SAP consultants to configure SAP modules for HR, Sales, Marketing, Legal and operations according to the collected requirements.

Managed an enterprise-wide SAP S4 / HANA ERP, MRP & WMS implementation project in a private Cloud with a budget of $20MM for hardware and software implementation projects. Managed six project managers, business analysts and report writers for the IT organization.

Managed implementation of ServiceNow and Integration of ServiceNow with JIRA, Confluence and BitBucket (Cloud based).

Established a Project Management Office (PMO) by developing and implementing processes, standard operating procedures (SOP) and gate processes for software development, test, and implementation.

Managed global configuration and implementation of Verizon VCC, UCC and call center software and hardware for the SeneGence call centers in 3 countries.

Utilized JIRA (C#, .Net), Confluence, BitBucket, Blue Jeans, and ServiceNow issue tracking and issue management in Agile SCRUM development methodologies.

Managed development of Enterprise Reports for the C-Level executive team using PowerBI and Tableau applications. Reports provided the executive team’s capability to generate on demand (weekly, monthly, quarterly, yearly) sales, marketing, and operations related reports.

Collected requirements for executive reports and held meetings with the executive team and demonstrated functionality of the developed reports.

Managed network integration of a new 130,000 SQFT warehouse and factory into the SeneGence International’ network.

Managed development and translation of Spanish & French-Canadian websites for SeneGence International.

Managed implementation of low voltage network in the 130,000 SQFT manufacturing and distribution floor in Foothill Ranch California.

Coached and mentored multiple development and QA teams in migration from Waterfall to Agile SCRUM and Agile KanBan methodologies.

Tools: JIRA, Confluence, BitBucket, ServiceNow, Salesforce.com, Tableau, PowerBi, SAP S4 HANA, Acumatica, Verizon VCC, UCC

Molina Healthcare – Long Beach, CA (Contract) 10/2015 – 1/2017

Sr. Project Manager, SCRUM Master

Managed successful delivery for two (Agile SCRUM) mobile application development projects using Swift and Java with budgets of $2.6 million plus on Amazon AWS Cloud. Delivered fast and reliable mobile applications on iOS and Android platforms. The goal of these projects was to educate members in utilizing emergency rooms and reduce emergency visits resulting in $18M Savings.

Responsible for Program management, Customer engagement, Development and QA team management.

Agile - DevOps – CICD: Managed and led a team of 50+ outsourced developers, QA, business analysts, & UI / UX designer in development and delivery of specialized in Swift, & Java (Rest based API’s) mobile applications. Deployed applications nationwide.

Managed corporate wide integration of Salesforce.com, Office 365 (O365), ServiceNow and Box with SkyHigh application in a Cloud Security implementation project.

Managed a corporate wide implementation of Payment Card Industry Data Security Standard (PCI DSS) project for Molina Healthcare IT Security and Bill Pay departments.

Managed the project to secure all privileges accounts throughout the corporation using PAM application.

Managed implementation of Red Seal and Cisco ISE applications for intrusion detection and network monitoring for IT security organization.

Oversaw the scope of the project and development of deliverables. Owned delivery of requirements and technical design documents. Collaborated with Security, Legal and Compliance ensuring proper project governance and controls.

Oversaw day-to-day tracking of project issues, risks, dependencies, and next steps. Worked with engineering, design, and QA teams to ensure quality and timeliness of all deliverables.

Managed system integration testing (SIT) and user acceptance testing (UAT) along with key stakeholders.

EMC Cloud Services – Laguna Niguel, CA (Contract) 5/2015 – 10/2015

Program Manager – Sr. Project Manager – SCRUM Master

Managed five teams of onshore – offshore developer and QA analysts in full-lifecycle Agile SCRUM and KANBAN Cloud software design, Development, and deployment projects.

DevOps – CICD: Utilized JIRA, Confluence, ProjectManager.com, ServiceNow, Harvest and SLACK applications for planning, configuration, testing, communication and tracking of projects and programs.

Managed Cloud Automation projects (Python, Linux, Apache, Kafka, Containers, TeamCity) for development, configuration, testing, deployment, and testing of custom Web applications for Cloud Services.

Managed automation of the production deployment for applications in Pre-Production and Production environments for EMC Cloud Services organization.

Administered Harvest, ProjectManager.com and JIRA applications for EMC Cloud Services.

Technossus LLC - Irvine, CA (Consulting) 3/2014- 1/2015

Program Manager - Sr. Project Manager - SCRUM Master

Led teams of onshore -offshore developers and QA analysts in full lifecycle Agile and Scrum software design and development projects for healthcare corporations. Utilized Microsoft Team Foundation Server (TFS) to track status and project financial reporting. Held weekly and Ad-Hoc project status meetings with project sponsors, reported project status and financial updates.

DevOps – CICD: Managed LIS (Lab Information System) (.NET C# Microservices based, MVC, SQL) custom Web application development, web hosting, virtualization, server configuration projects for healthcare corporations. Managed the custom development and deployment of the LIS application for Cancer Research Labs in California and Texas from start to finish. Developed Business Requirements Document (BRD) and Functional Requirements Document (FRD) for the LIS application. Worked closely with the business executives and lab managers and defined future product requirements and roadmaps. Integrated the developed customer product roadmap into the LIS software development roadmap. Coordinated closely with the lab managers for systematic product deployment at each site.

Managed all phases of a Microsoft AZURE Cloud based Mobile application development project using Xamarin for iPhone (iOS) and Android for a major Healthcare Aggregator corporation. Project duration was six months. Mobile application enabled employees of a company to view their health, dental, and vision benefits, list of physicians, dependents and type of coverage and insurance deductibles. Worked closely with client companies and coordinated production deployment activities for each client corporation.

Successfully managed onshore – offshore software development projects including Mobile development using Xamarin (.NET, MVC, C#, SQL Server, Web Services) and integration with Microsoft AZURE for Cloud based and hosted implementations for Incentive Social Networking application. The Mobile application integrated Microsoft SharePoint and CRM and provided a seamless environment for mobile user access.

First American Title Corporation – Santa Ana, CA 10/2012 – 12/2013

Sr. Project Manager - SCRUM Master

Held business planning sessions and developed long and short-term strategic IT roadmaps (2-5 years) for integration of Oracle MDM and IT applications for the IT organization. Presented the roadmap to the IT and business executive teams.

Accomplishments:

DevOps – CICD: Led a team of 40 developers, DBA’s, and QA engineers, including 13 Cognizant consultants in management of a $5.6M, cross functional Cloud Based Oracle MDM custom software development (Java, Oracle), configuration and deployment program in three corporate divisions resulting in $7.2M cost savings the first year.

Managed multiple SQL Server Data Warehouse Re-Architecture and Enterprise Reporting projects with a budget of $2.5M for the Data Warehouse and Enterprise Reporting organization, resulting in $1.6M cost savings in the first year.

Autonomy Consulting Services (Consulting) 6/2010 – 10/2012

BMC Software Consulting Services – Laguna Niguel CA

Senior Project Manager, Agile SCRUM Master

Managed a team of 12 software and QA engineers. Projects involved deployment of hardware infrastructure and network support for the deployment of Autonomy cloud software.

Accomplishments:

Built and executed detailed project timelines for the entire programs. Scheduled and held weekly project status review meetings with the Walmart and US Army Project management teams. Reviewed accomplishments, tasks in progress, Risks, Issues, Action Items and Change Requests.

Delivered $4 Million dollars consulting services projects for Autonomy consulting services. Proactively managed changes in project scope, identified potential risks and issues, and devised contingency plans.

Led the development and deployment of a private Cloud, application development and deployment program and supply chain management for Walmart Corporation in Mexico, Chile, Venezuela, Colombia, and Brazil.

Managed a global software implementation project for U.S. Army at 81 locations throughout the World.

Systems Technology Associates (STA) Consulting Services – Tustin CA (Consulting) 11/2007 – 6/2010

PMO, Program Manager

Program managed delivery and successful implementation of $37 Million dollars of consulting services projects including Infrastructure, HP server and storage, SAN (EMC & HP), SQL Server & Oracle database, Oracle eBS ERP, Virtualization and Disaster Recovery and Business Continuity implementations.

Accomplishments:

Established Project Management Office (PMO) for the systems integration, Microsoft Practice and consulting organizations. Managed the PMO for over two and half years, directed two project managers and six engineering consultants. Established gate processes for engagement pricing, planning, execution and reporting for the Infrastructure, Microsoft, Disaster Recovery, Business Continuity (DR-BC), Virtualization, Salesforce, and CRM practices.

Led the successful enterprise-wide deployment of a $1.2M Oracle eBusiness (Oracle eBS) (ERP) for sales, marketing and operations organizations at Network Hardware Resale Corporation in Santa Barbara California. Managed activities for teams of 18 developers, DBA’s and Infrastructure consultants for over six months.

Public Sector: Managed Datacenter consolidation and Application Migration projects for State of California and Credit Union mergers and acquisitions.

TECHNICAL SKILLS

Operating Systems: Windows 11, (.NET), Linux (Red Hat), Sun Solaris, HP UX, IBM AIX, HP, Mobile, iOS, Android

Hardware: Apple, Samsung, HP Servers, IBM PC, EMC Symmetrix, CLARiiON, Brocade switches, Storage (EMC SAN, HP SAN), NAS, Cisco Routers, Cisco Switches, Avaya Telephony, Cisco Telephony.

Software: VB, “C”, Visual C++, C#, .Net Microservices based, HTML, Java, JavaScript, ASP, VBScript, CSS, Content Management System, XML, J2EE, XML, N-tier, SOA, MQ, Software Development, web services, SaaS, Infrastructure as a Service (IaaS), iPhone, Android, Tableau, Xamarin, Platform as a Service (PaaS), ANSI, ISO 9000, 9001, ASQ Q9000, Python, SQL Server, Apache, Kafka, Containers.

Applications: Microsoft Office 365 (Word, Excel, PowerPoint, Visio, Outlook), Clarity, Microsoft Project 2015, Project Server 2022, SharePoint 2022, Primavera, Kubernetes, Snowflakes, CRM, ERP, Oracle eBusiness, MDM (Master Data Management), SFDC, Tivoli, Citrix Server, Symantec Enterprise Firewall, SAP S4 / HANA, PowerBI, BlueJeans, BMC Remedy Implementation, ITSM, ITBM, CMDB, PeopleSoft, Oracle eBS, Oracle MDM, Oracle NetSuite, Cloud Services, Internet Explorer, Business Objects, WorkSite, FileSite, iManage Records Manager (IRM), Control Point (CP), IUS, IDOL, Change Management (CM), incident management (IM), service request (SRM), Issues Management (ISM), and Service Desk Management (SDM), Data Warehouse, Incentive Social Networking, ServiceNow, Salesforce.com, Acumatica, SmartSheet, PlanView.

Protocols: TCP/IP, ODBC, ESB (Enterprise Service Bus), OSB (Oracle Service Bus), Voice Over IP (VOIP)

Databases: SQL Server 2020, Oracle 14, SQL Appliances.

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