Isiah Reyes
********@*****.***
Miami
Professional Summary
Dynamic and results-driven bilingual professional with a strong ambitious spirit, exceptional organizational and time-management skills, and a proven track record in sales, marketing, and customer relationship management. Experienced in B2B and B2C sales, public speaking, and team leadership. Adept at negotiating, solving problems, and increasing sales in high-pressure environments. Adept at working with top-tier clients including Fortune 500 companies. Known for excellent non-verbal communication and community engagement. Seeking an opportunity to leverage my skills and work experience.
Key Skills
Sales & Marketing Strategies
Client Relationship Management
Negotiation & Problem Solving
Business Development & Lead Generation
Public Speaking & Presentation
Crew Leadership & Team Motivation
Time Management & Organizational Skills
Proficient in Microsoft Excel, Word, PowerPoint
B2B & B2C Sales Experience
Community Outreach & Charitable Events
Customer Engagement
Needs Assessment
Product knowledge
Compliance
Continuous learning
Professional Experience
Alorica – Cutler bay, FL
Sales Agent
March 17 2025 – Currently working As a Direct TV sales agent professionally engages potential and existing customers to promote and sell Direct TV's range of television services, packages, and related products. Direct TV sales agent acts as a knowledgeable representative of the company, focused on building relationships with customers and providing tailored entertainment solutions while driving sales and contributing to the company's growth.
Upro Universal Inc. – Miami, FL
Sales Manager
December 2023 – January 2025
Represented multiple healthcare programs including United Healthcare, Blue Cross Blue Shield, Aetna Health, and Ambetter Health under the Affordable Care Act (ACA).
Generated $50K in profit through effective sales strategies and customer acquisition.
Managed and motivated a team of colleagues, improving overall performance and team morale.
Conducted interviews, managed recruitment processes, and supported onboarding of new team members.
Enhanced public speaking abilities while presenting program benefits to potential clients.
Utilized Microsoft Excel, Word, and PowerPoint to track sales performance and prepare client presentations.
Vivint Smart Home – Miami, FL
Sales & Installation Specialist
May 2022 – December 2023
Specialized in the sale and installation of smart home security systems and solar panels, contributing to increased product awareness and customer acquisition.
Negotiated sales, provided solutions for customers, and enhanced product knowledge, leading to higher conversion rates and customer satisfaction.
Managed inventory and assets while applying a business-owner mentality to optimize operations.
Troubleshot and installed advanced smart home technology, ensuring customer satisfaction and repeat business.
Maintained detailed records of system installations, maintenance, and troubleshooting processes.
Earned commissions, contributing to a strong personal income through direct sales efforts.
Boys & Girls Club – Miami, FL
After-School Care & Sports Coordinator
January 2020 – August 2022
Provided after-school care for children, ensuring safety and positive engagement during activities.
Coordinated sports programs and recreational activities, fostering teamwork and physical development.
Managed roll calls, planned field trips, and supervised children during various events and activities.
Promoted a positive environment through effective communication and program management.
Education
Greater Miami Adventist Academy – Miami, FL
High School Diploma
Graduated: 2023