Property Manager Customer Service
Resume:
Kevin Sharp
Goal oriented with * years of property management experience
Plano, TX 75075
*****.**********@*****.***
Authorized to work in the US for any employer
Work Experience
Property Manager
The Richdale Group - Dallas, TX
February 2022 to Present
Managing a team of 7 employees. The property is 14 buildings with a total of 326 homes. We are currently 97% occupied an 98.32% pre leased. Since I have managed the property pricing has increased rents by 20%.
Assistant Property Manager
Cortland - Dallas, TX
August 2020 to February 2022
• Currently at a property with 862 homes on 44 acres with a steady 95% occupancy
• Excellent oral communication skills
• Excellent listening, probing, assessment and critical thinking skills
• Willing to take initiative and work independently when needed
• Outgoing, engaging personality
Assistant Property Manager
Cortland - Allen, TX
February 2017 to August 2020
Excel in customer service, one site, active building and accounting. I’m knowledgeable in processing invoices, processing prebilling accounts and handling resident complaints. I’m active in resident retention and communicate well with vendors. Lastly, I understand coding within budgets and extremely tech savvy.
Marketing Director/Roaming Manager
BH MANAGEMENT
June 2013 to February 2017
• Trained Property Managers how to stay within budget in all categories in multiple states
• Proven to steadily maintain 95% occupancy with all locations
• Develop teams to exceed company standards in leasing and customer service
• Oversee Marketing and Social Media for 3 properties totaling 1,176 units in Allen, TX
• Filled in as Property Manager at locations struggling with operations and occupancy Area Trainer/Area DM
WILSONS LEATHER
February 2002 to June 2013
• Traveled the US to hire and train new teams for store openings
• Maintained 12 stores throughout TX and OK delivering 15 Million in sales each year
• Controlled inventory levels by communicating with corporate office and store teams
• Updated company policies and communicated throughout the company
• Handled any customer service complaints throughout the region Education
Diploma
Lewisville High School
Present
Skills
• Yardi (3 years)
• yieldstar (7 years)
• Filing
• Marketing
• Leasing
• Property Management
• Fair Housing Regulations
• Property Leasing
• Payroll
• Administrative Experience
• Office Management
• Accounts Payable
• Accounting
• Human Resources
• Employee Evaluation (10+ years)
• Employee Relations (10+ years)
• Event Planning
• Budgeting
• Microsoft Outlook
• Assistant Manager Experience
• Microsoft Excel
• Accounts receivable
• Office manager experience
• Microsoft Word
• Customer service
• Typing
• Computer skills
• English
• OneSite
• Communication skills
• Bookkeeping
• Merchandising
• Conflict Management
• Financial Report Writing
• QuickBooks
• Research
• Personal Assistant Experience
• Management
• Credit Analysis
• Leadership
• Account Reconciliation
• Team Management
• Pricing
• Recruiting
• Negotiation
• Underwriting
• General Ledger Accounting
• General Ledger Reconciliation
• Bank Reconciliation
• Supervising experience
• Organizational skills
• Time management
Assessments
Management & Leadership Skills: Impact & Influence — Highly Proficient July 2020
Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
• Excel in Yardi, onesite, yieldstar and LRO
• Excellent communication skills
• Web and tech savvy, require little to no training
• Great with all Real Page products
Contact this candidate