Customer Relations Bar Manager

Professional Summary

Dynamic, results-driven hospitality professional with extensive

experience in managing high-volume bars and coordinating large events. Proven track record in staff management, customer relations, and creating successful business strategies.

Full-Time Work Experience

Events Manager / High Volume Bartender

115 Bourbon Street, Merrionette Park, IL

8.1.22 – 1.1.25

• Booked and coordinated large parties, benefits, and weddings

• Overseen sales and profit margins to ensure financial success

• Managed high-value transactions and staff to ensure efficiency in a 60,000 sq/ft establishment

• Led the restructuring of a department to enhance profitability Bar Manager / Head Cocktail Bartender

Compass Arena, Willowbrook, IL

9.1.21 – 8.1.22

• Trained all serving staff and bartenders (5 different serving styles based on the specific space)

• Prepared and ordered inventory for large concerts and events

• Developed cocktail menus with pricing strategies

• Directed front of house staff while monitored reports of closeouts and expenses

Bar Manager / Bartender / Barback

Durbin’s, Tinley Park, IL

1.1.16 – 3.1.22

• Gained experience on industry regulations

• Trained new employees in service standards and operations

• Assisted in general maintenance and handyman tasks

• Fostered strong relationships to build a loyal clientele through professional service

Successful Projects

Redesigned VIP Bottle Service Production

• Priced and advertised to increase sales & number of events Evaluated and Manipulated Product Storage to Reduce Costs

• Diminished overstock, limited inventory & storage fees Reconstructed Legal Contracts and Designed Strategic Menus

• Limited liability risks, while explaining protocols Contact Information

708-***-****

*********@*****.***

Certificates & Skills

• Basset Certified

• Food Handling Certified

• Public Relations Trained

• Experience in Microsoft Office,

Google Workplace & Outlook

• Verbal & Written Communication

• Proficient in multiple POS systems

o Toast

o Square

o Aloha

o Soft-touch

Part-Time Experiences

Private Events Bartender & Server

Top Notch Staffing Company, Glendale, CA

2.10.25 – Current

• Wait private events, such as movie

premieres, country club events, and

weddings

• Deliver professional and respectable

services confidentially and with high

profile clients

• Create signature cocktails and explain

wine pairings when pouring for guests

High Volume Bartender & Server

Branding Iron, Bridgeview, IL

1.1.21-1.1.23 as needed

• Poured and served for major music

festivals, private VIP events, and

ownership functions

Education

B.S. in Business Management

Saint Ambrose University

Davenport, IA 08.21.16 – 05.25.20

• Dean’s List Multiple Semesters

• Men’s Volleyball Student Athlete on

Scholarship

• Presidential Academic Scholarship

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Daniel M. Woulfe

DW

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