Customer Service Data Entry
Resume:
Created with SEEK Profile
My Thien Tran (Bonnie Tran)
*********@*****.***
Summary I am motivated, have a can-do attitude, and work to gain more insights and perfection in my graphic design or as a customer service officer. I am professional in my work and in dealing with customers. Career history Freelance Graphic Designer at Designhill Sep 2019 - Present (5 years 2 months)
I enter design contests for logos and also work as per job project with employers. I have an online shop with Designhill.com as https://www.designhill.com/member/borkytran/shop
Customer Service Role at Goverment Agencies
Jan 2024 - Nov 2024 (11 months)
I served customers over the phone and approved medications for patients using the Pharmaceutical Benefits Scheme. I processed online applications and sent letters to customers about the outcome. Temporary Warehouse worker at Adecco
Oct 2021 - Jan 2024 (2 years 4 months)
I have done stowing, rebinning and picking. I work fast and pay attention to detail.
I came back to Amazon Ravenhall on 11 Sept 2023 until Jan 2024. Data Entry Role/Doc Prep at Randstad
May 2022 - Jun 2023 (1 year 2 months)
for Iron Mountain.
Recently, I was a scanner for Micro Image.
English Language Tutor at At my home
Sep 2017 - Dec 2020 (3 years 4 months)
I help students with books review, English conversation, writing and reading.
Document Preparation Operator/ Hand Line at Australian Created with SEEK Profile
Staffing Agency
Oct 2017 - Nov 2019 (2 years 2 months)
I was a document preparation/ hand line for the company, I worked for Fuji Xerox and some mail houses around Melbourne.
Responsibilities: Document preparation ;ballot papers; mail matching; mail packaging; machine operating (opening mails, folding papers) Freelance Graphic Designer at Freelancer
Nov 2016 - Nov 2019 (3 years 1 month)
I entered design contests and had two awards. I worked with clients to design custom contents.
Bindery Assistant at Stockdale Print Staff
Aug 2012 - Apr 2016 (3 years 9 months)
I applied images onto cups and mugs, helped with book printing, assisted with machine operating.
Postal Delivery Officer at Australia Post
Sep 2007 - Sep 2012 (5 years 1 month)
I sorted mails into V-sort, documented register mails and put into files for posties. I became one of the fastest sorters in the team. Food Production Worker at Staff Australia
Oct 2004 - Sep 2007 (3 years)
I labelled products from a conveyor belt and checked their quality before packing them into boxes. Put the boxes in a pallet. Weight and count products when needed.
Skills Administration, Graphic Arts, Presentation Design, Warehouse Assistance, Data Entry, Stowing and Picking, RF Scanning, Customer Service, Bindery Operation
Languages English, Vietnamese
Education Bachelor of Interactive Media from Victoria University Finished 2017
Diploma of Graphic Design from Victoria University Finished 2014
Overall results of 65 %. D for Ilustrator, photography and finish art. Certificate in Information Technology from RMIT University - Created with SEEK Profile
TAFE Division
Finished 2002
I had great results in Java coding, Linux and networking. Associate Diploma of Science from Victoria University Finished 1995
Licences & certifications Own or Access to A Vehicle Valid until 29 Apr 2025
Vic Drivers Licence
Issued by VIC Roads
Valid until 21 May 2025
VIC Volunteer WWC Check
Issued by VIC Government
Valid until 22 Dec 2025
Evidence of Full Covid-19 Vaccination Plus Booster TESOL certificate
Issued by Teach Internatonal
Jan 2013 - Current
I had learnt the TESOL course for one year online (+120 hours). I had training and practised in Vietnam for 3 months.
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