Customer Service Cdl Driver
Resume:
A B O U T M E
Dedicated and safety-conscious Train Conductor with over 5 years of
experience in managing passenger trains and freight operations. Skilled in coordinating schedules, ensuring the safe boarding and departure of passengers, and conducting routine inspections of equipment. Proven track record of maintaining excellent customer service, addressing passenger inquiries and concerns, and adhering to all railroad regulations and protocols. Adept at communicating effectively with crew members and dispatchers to ensure smooth and efficient operations. Seeking to contribute my expertise and commitment to safety to a reputable railway company. Experienced CDL driver with over 5 years of proven track record in safely transporting goods across various routes. Skilled in operating different types of commercial vehicles, adhering to all traffic laws and regulations, and ensuring timely deliveries. Possess a clean driving record, strong attention to detail, and excellent communication skills. Seeking a CDL driver position where I can leverage my expertise to contribute to a successful transportation team. Experienced and safety-conscious Bus Operator with a proven track record of delivering exceptional customer service and efficient transportation services. Skilled in adhering to strict schedules, maintaining a clean and organized bus, and ensuring the safety and comfort of passengers. Possesses a comprehensive knowledge of traffic laws and regulations, as well as strong communication and problem-solving abilities. Dedicated professional who consistently goes above and beyond to provide reliable and professional service to passengers while prioritizing their well-being and satisfaction. Experienced and reliable Delivery driver with a proven track record of efficiently and safely transporting goods to customers. Possess excellent knowledge of safe driving practices and routes, along with a strong dedication to providing outstanding customer service. Skilled in time management, problem-solving, and communication, with a commitment to ensuring all deliveries are completed in a timely manner. A diligent and detail-oriented professional ready to contribute to a fast-paced team environment.
P R O F E S S I O N A L E X P E R I E N C E
Train Conductor June 2023 - Present
CSX Transportation, Baltimore, MD
Bus Operator March 2020 - June 2023
Transdev, Baltimore, MD
C O N TACT I N F O R M ATION
E D U C ATION
GED
Northern High, Baltimore
September 1994 - June 1995
K E Y S K I L L S
BP
************@*****.***
412 W Redwood St #107
CDL Class B Licensed
FRA certified Train Conductor
Dot Certified
OSHA 10 certified
CPR certified
Brandon Pack
Train Conductor
Safely operate and control train movements according to schedule and protocols
Conduct thorough inspections of equipment and ensure compliance with safety regulations
Coordinate with dispatchers and other personnel to efficiently manage train operations
Maintain accurate records of train activities and report any incidents or maintenance needs promptly
Safely operated a large commercial vehicle to transport passengers to their destinations following prescribed routes and schedules Driver/ Delivery Driver February 2015 - Present
Uber Technologies Inc, Baltimore, MD
R E F E R E N C E S
John Seagle June 2023 - April 2025
Supervisor CSX Transportation
Keith Davis March 2023
Superintendent CSX Transportation
Managed passenger boarding and disembarking, ensuring a smooth and efficient process
Conducted pre-trip inspections to check for any issues or maintenance needs, ensuring the safety of passengers and fellow road users Provided exceptional customer service by assisting passengers with inquiries, directions, and special needs
Maintained accurate records of passenger counts, fare collection, and any incidents that occurred during shifts
Safely operated a 40-passenger bus on regular routes and maintained a perfect safety record
Communicated effectively with dispatch and other drivers to coordinate scheduling and maintain on-time performance
Safely operated company vehicle to transport goods and products to various locations in a timely manner
Ensured accurate delivery by verifying contents of orders before departure and obtaining necessary signatures upon delivery Effectively communicated with customers to provide delivery updates and address any delivery-related concerns
Adhered to traffic laws and company safety regulations to maintain a clean driving record and ensure driver and public safety Maintained cleanliness and organization of delivery vehicle, including regular maintenance checks and reporting any issues to management
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