Senior HR Business Partner/Senior Talent Acquisition Partner

SHANNON CARTER

Atlanta, GA 678-***-****

*********@***.***

OBJECTIVE

Seeking a rewarding and challenging opportunity with a company offering professional growth and advancement where I can utilize my Human Resources skills and contribute to the success of the organization.

SUMMARY

Accomplished Human Resources professional with over 15 years experience, building on a strong foundation in HR management. An extensive background in Employee Relations and Talent Management. Skilled in leading cross-functional teams, optimizing processes, and executing strategic projects that enhance organizational performance. Proven ability to leverage HR expertise to drive operational excellence and foster effective stakeholder collaboration. PROFESSIONAL EXPERIENCE

11/01/2015 - Present

SENIOR TALENT ACQUISITION PARTNER

WOODFOREST NATIONAL BANK

The Woodlands, TX

Build diverse talent pipelines by forging strategic partnerships with colleges, trade schools, and workforce agencies while leading engagement at virtual and in-person career fairs.

Manage 40-60 high-volume requisitions across corporate, sales and technical jobs.

Create and implement innovative recruitment strategies to attract high-quality candidates, including branding initiatives and employer value proposition

Partner with department heads to forecast talent needs, refine sourcing strategies, and align hiring efforts with launch timeless.

Consistently surpass monthly hiring targets of 12-15 hires, recognized by senior leadership for reducing time-to-hire in difficult markets.

Onboard and mentor new Recruiters, enhancing team capability and operational efficiency.

Increase candidate engagement by deploying targeted communications across job boards, company career sites, and social media platforms.

04/13/2013-11/01/2015

EMPLOYEE RELATIONS BUSINESS PARTNER

WOODFOREST NATIONAL BANK

The Woodlands, TX

Managed the Employee Relations function of assigned regions.

Ensured fairness and consistency by serving as a neutral party when handling work-place issues, interpreting and counseling employees and management on HR policies and procedures.

Provided guidance to field managers with their employment decisions and personnel actions.

Intake and investigated concerns, disputes, and claims of harassment, discrimination and other unfair treatment.

Summarized findings, made determinations and recommended course of action to management. 09/16/2011-04/01/2013

SHANNON CARTER Phone: 678-***-**** Page 2

HUMAN RESOURCES GENERALIST

SOFTLAYER TECHNOLOGIES - IBM CLOUD

Houston, TX

Provided comprehensive HR support by managing recruitment, onboarding, performance management,

and employee relations, ensuring a positive and productive work environment for the Houston Data Centers and Call Centers.

Managed full-cycle recruitment efforts, including job postings, candidate screening, interviewing, and

selection, while collaborating with department heads to meet staffing needs.

Administered employee benefits and payroll processes, ensuring accuracy and compliance with company policies and relevant employment laws.

Coordinated training and development programs to enhance employee skills, boost engagement, and

support continuous professional growth across the organization.

Implemented creative and cost-effective, morale-boosting events that increased employee satisfaction and productivity.

01/06/2003-08/16/2011

HUMAN RESOURCES MANAGER

LANE MANGEMENT, LLC

Atlanta, GA

Led a high-performing HR team of 3 professionals in executing talent acquisition, employee relations, and

training initiatives, ensuring alignment with company objectives.

Spearheaded the implementation of a new HRIS system, managing cross-functional teams to streamline

processes, reduce administrative tasks, and enhance data accuracy.

Managed end-to-end HR projects including revamping the onboarding process

Collaborated with senior leadership to develop and execute strategic HR initiatives, facilitating smooth

transitions during organizational changes and policy updates.

Directed performance management improvement projects that increased employee engagement and

productivity through clear goal-setting and regular feedback loops.

Developed and led training programs aimed at upskilling team members, fostering leadership capabilities,

and driving overall team performance.

EDUCATION

STRAYER UNIVERITY — Atlanta, GA

B.S. Business Administration

2007-2011

SHANNON CARTER Phone: 678-***-**** Page 3

SKILLS

Advanced knowledge of various Microsoft Office products. Proficient with UltiPro/UKG, Taleo, LinkedIn Recruiter, Ceridian, People Soft, Workday HRIS/ATS, CRM and ADP software’s.

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