Data Entry Credit Card

Jennifer Cherry

Muldrow, OK, ***** 918-***-****

***********@*****.***

Qualified Data Entry Clerk with 41+ years of experience entering databases and updating databases. Hard-working professional recognized by peers for my effective multitasking and research skills. Looking to apply my experience with Data Entry and Microsoft Office at your company.

EXPERIENCE

Player's Club Representative Dec 2001 - Jan 2014

Cherokee Casino, Roland, OK

Customer-savvy Player's Club Representative bringing expertise in service, sales and conflict resolution casino environments. Expert in resolving situations and promoting loyalty. Well- versed in casino regulations and security protocols. Cashier May 2001 - Dec 2001

Pilot Travel Centers, Roland, OK

● Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

● Accepted cash and credit card payments, issued receipts and provided change.

● Operated cash register or POS system to receive payment by cash, check and credit card.

● Collected payments and provided accurate change.

● Performed other duties as assigned by management.

● Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

● Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

● Processed sales transactions to prevent long customer wait times.

● Followed company security procedures for handling large sums of money.

● Balanced daily transactions on a computerized point-of-sale system.

● Scanned merchandise using point-of-sale system for accurate purchase totals.

● Directed trash removal and sanitation procedures to keep aisles and register area organized.

● Verified that customers were of legal age to purchase alcohol or tobacco products.

● Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.

● Greeted customers promptly and responded to questions.

● Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.

● Checked personal identifications during alcohol and tobacco sales. Cashier Jul 1999 - May 2001

Walmart, Van Buren, AR

Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Accepted cash and credit card payments, issued receipts and provided change. Operated cash register or POS system to receive payment by cash, check and credit card. Collected payments and provided accurate change.

Greeted customers and answered any questions they had about the store's products and services.

Performed other duties as assigned by management.

Stocked shelves with merchandise when needed.

Helped customers find specific products, answered questions, and offered product advice. Answered customer questions and provided store information. Delivered high level of customer service to patrons using active listening and engagement skills. Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Completed daily recovery tasks to keep areas clean and neat for maximum productivity. Processed sales transactions to prevent long customer wait times. Followed company security procedures for handling large sums of money. Balanced daily transactions on a computerized point-of-sale system. Scanned merchandise using point-of-sale system for accurate purchase totals. Discounted purchases by scanning and redeeming coupons. Verified that customers were of legal age to purchase alcohol or tobacco products. Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.

Greeted customers promptly and responded to questions. Maintained work area and kept cash drawer organized. Counted and balanced cashier drawers.

Welcomed customers, offering assistance to help find store items. Processed customer payments quickly and returned exact change and receipts. Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Processed efficient and accurate cash, check, debit and credit card payments using Point-of- Sale system.

Checked personal identifications during alcohol and tobacco sales. Summary

Qualified Data Entry Clerk with 41+ years of experience entering databases and updating databases. Hard-working professional recognized by peers for my effective multitasking and research skills. Looking to apply my experience with Data Entry and Microsoft Office at your company.

Skills

Guest Relations

Upselling Strategies

Quality Control

Account Management

Customer Service

Multi-Line Phone Systems

Data Entry

Computer Skills

Account Updates

Transaction Processing

Adaptability

Attention to Detail

Customer Service Excellence

Written Communication

Excellent Communication

Interpersonal Communication

Active Listening

50 Wpm Typing Speed

Calm and Professional Under Pressure

Microsoft Office

Understanding Customer Needs

Product Knowledge

Professionalism

Account Updating

Office Equipment Proficiency

Professional Demeanor

Microsoft Office Expertise

Multitasking

Live Chat Messaging

Remote Office Availability

Reliability

Customer Data Confidentiality

Product and Service Knowledge

Task Prioritization

Effective Communication

.

EDUCATION

Business Computer Science Certicicate - Business Data Entry Feb 1988 - Jul 1988 American Commercial College, Lubbock, TX

Data Entry, Typing, Data Base III, Spreadsheet, 10-Key Principles of Management

Wayland Baptist University, Lubbock, TX

General

WestArk Community College, Fort Smith, AR

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